The Hampton Social - Delray Beach

Review summary

1. M

   Marc

   Seattle

   22 reviews

   vip
   3.0

   22 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The shrimp tacos are very good. The half chicken was over cooked. The lobster roll price was ridiculous. $38 for a lobster roll with 3.5 ounces of lobster. That's the equivalent of $170 for a pound of lobster. Our server Chloe was very nice and helpful.
   

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2. l

   laurie

   New York City

   6 reviews

   vip
   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious and our server Alec was great. The flower wall was stunning. Can’t wait to go back
   

   The Hampton Social - Delray BeachResponded 2 days ago

   We appreciate your kind words, Laurie! We are pleased to hear that you enjoyed your dining experience and found the ambiance delightful. Your compliments for our team member Alec are appreciated - great service is our top priority. We look forward to welcoming you back soon. Cheers!
   

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3. B

   Bushnellplayer

   New York City

   4 reviews

   vip
   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Noise level made conversation impossible Dining Room temperature was uncomfortably cold Server was disorganized and service reflected that A 20 % gratuity was added to the check. Overall I was disappointed and would not recommend or return to this establishment Manager did make one pass through restaurant but noise level was so high that we could not hear her name.
   

   The Hampton Social - Delray BeachResponded 2 days ago

   Dear Bushnellplayer, I'm so sorry to hear that you didn't enjoy your last visit to The Hampton Social in Delray Beach. Things like the music volume and the temperature are easily fixable, so please feel free any time you're here to speak to a manager on duty about anything that is making you feel uncomfortable. We will always do our best to accommodate our guests! I appreciate you letting us know about the server. I will follow up with the server who took care of you and use this as a coaching tool for them, especially as we have just recently hired a few new staff members heading into our busy season. Thank you again for letting us know! Sincerely, Cynthia Langford General Manager
   

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4. B

   Bonnie

   West Palm Beach

   10 reviews

   vip
   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food & drinks were great, but overpriced - we had the brussel sprouts (enough to share & AMAZING) shrimp tacos (comes with 3 tacos - they did have a kick to them), & the banana cream pie (enough to share & YUMMY - a bit different from a traditional banana cream pie) Lovely atmosphere! Parking garage very convenient
   

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   The Hampton Social - Delray BeachResponded 2 days ago

   Thank you, Bonnie, for your feedback. We're delighted you enjoyed your dining experience and found our parking garage convenient. Your satisfaction is our top priority, and we strive to strike the right balance with our pricing to maintain the highest quality. We appreciate your support and look forward to welcoming you back soon. Cheers!
   

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5. O

   Olivia

   Tampa

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in every sense. The service from the hostess to our server Chloe was excellent. The food is fresh, delicious and the menu caters to every taste.
   

   The Hampton Social - Delray BeachResponded 2 days ago

   Olivia, we appreciate your wonderful feedback on the exceptional service and fresh, flavorful cuisine. It brings us joy to know you had an excellent dining experience from start to finish. We look forward to your next visit!
   

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6. A

   Alex

   Orlando

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   The food was okay, our waitress was pretty good for being new. But… the music was so loud we could barely hear each other or the waitress. Will not be going back.
   

   The Hampton Social - Delray BeachResponded 2 days ago

   Dear Alex, Thank you for providing your feedback on your recent dining experience. I'm glad you enjoyed the food and your service. Please know that we can easily adjust the music level as needed to accommodate our guests. Any time you are here, please let a manager on duty know if you're unable to hear your dining companion and we can do our best to accommodate you while you're here. I'd hate for you to never return over something that is quite easy to fix. Sincerely, Cynthia Langford General Manager
   

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7. K

   Kee

   West Palm Beach

   5 reviews

   vip
   2.0

   5 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Quality of this restaurant has overall gone downhill. Every time we go, they have removed items off of the menu and prices have gone up significantly. $13 for a mock tail and $20 for a single shot vodka drink is a bit ridiculous. Overall we will not be going back.
   

   The Hampton Social - Delray BeachResponded 2 days ago

   Kee, Thank you for providing feedback regarding your last visit to The Hampton Social in Delray Beach. I'm sorry to hear that you feel that the restaurant has gone downhill. We do change our menu seasonally, which may be why some of your favorite items have been removed from the menu currently. That's not to say that they'll never come back! Please always feel free to speak with a manager on duty, especially about your favorite items coming off the menu. We use this feedback to determine which favorites we want to keep or swap out during menu changes. I apologize that you didn't experience that on your last visit. Please visit us again and ask to speak to a manager so we can ensure you're impressed on your next visit. Sincerely, Cynthia Langford General Manager
   

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8. A

   Alyssa

   Philadelphia

   7 reviews

   vip
   5.0

   7 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance is relaxed and beautifully decorated. The staff could not be more accommodating and attentive. The food was delicious but there could be a few more choices on the menu.
   

   The Hampton Social - Delray BeachResponded 2 days ago

   Thank you for your kind review, Alyssa. We're thrilled that you enjoyed the relaxing ambiance, attentive service, and delectable cuisine during your visit. Your feedback is important to us, and we'll work to expand our menu offerings to provide even more delightful choices. We look forward to welcoming you back soon!
   

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9. C

   Clyde

   New Orleans

   19 reviews

   4.0

   19 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent! Service was great. My only complaint is that the restaurant chatges a 20% automatic service fee but only 12% goes to the wait staff. I would like to know where the other 8% goes?
   

   The Hampton Social - Delray BeachResponded on December 3, 2024

   Clyde, thank you for your visit, and we appreciate your thoughts. We're glad to know that you enjoyed your meal. We strive for transparency and appreciate you raising this point about the service fee. Your feedback helps us improve, and we look forward to welcoming you back soon. Cheers!
   

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10. C

    Charles

    New York City

    14 reviews

    3.0

    14 reviews

    Dined on December 1, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Very long time between ordering drinks and receiving. Waitress was not around to provide acceptable service and knowing management as a frequent customer was not happy with service or any recognition.
    

    The Hampton Social - Delray BeachResponded on December 3, 2024

    Dear Reviewer, I'm so sorry to hear that one of our regulars had such a disappointing experience this past Sunday. We strive to provide exceptional service to every guest, and especially for our regulars who consistently contribute to our restaurant's success. Please feel free to speak with me whenever you're in. I'm not sure who wrote this review but based on your review I'm sure you see me on a regular basis. I'm happy to discuss and make it up to you. Sincerely, Cynthia Langford General Manager
    

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