The Hampton Social - Orlando

Review summary

1. D

   Danielle

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Drinks and food were awesome & waitress was wonderful, There was one thing that seemed off - we didn’t have an issue with the 18% gratuity that was included, we would have done that anyway, but it requested an ADDITIONAL tip and wouldn’t let us by pass that.
   

   Is this helpful?

   Report
2. L

   Liz

   VIP

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place, soloist performing at brunch was amazing! Brunch was excellent, fun drinks and really pretty space. Will return and recommend!
   

   The Hampton Social - OrlandoResponded 1 day ago

   Thank you, Liz, for your wonderful feedback! We're so glad that you enjoyed our brunch, and that the live music elevated your visit. We look forward to welcoming you back soon. Cheers!
   

   Is this helpful?

   Report
3. I

   Ian

   VIP

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great healthy options and great live music! Lots of inventive dishes.
   

   The Hampton Social - OrlandoResponded 1 day ago

   Ian, thank you for the wonderful review! We pride ourselves on our unique dishes, so your feedback is greatly appreciated. We look forward to welcoming you back soon. Cheers!
   

   Is this helpful?

   Report
4. J

   Jessica

   VIP

   St. Louis

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We were excited to try the new years brunch and it was just okay nothing special. The restaurant was not very busy but service was a little slow.
   

   The Hampton Social - OrlandoResponded 2 days ago

   Dear Jessica, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we failed to uphold our standards for guest service during your visit. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Thank you. Sincerely, Jon Frost General Manager
   

   Is this helpful?

   Report
5. L

   Laura

   VIP

   Orlando

   3 reviews

   3.0

   3 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was awesome! Very thoughtful and prompt. Food was good but I think over priced for the quality, taste and portion.
   

   The Hampton Social - OrlandoResponded 2 days ago

   Dear Laura, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we fell short due to the value and quality of the meal you received.. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost General Manager
   

   Is this helpful?

   Report
6. T

   Tim

   Tampa

   12 reviews

   4.0

   12 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Was a little loud, other guests were a little unruly and no one said anything. It is very good but also very expensive
   

   The Hampton Social - OrlandoResponded 1 day ago

   Hi Tim, thank you for sharing your experience with us. We value all feedback as it helps us identify areas where we can improve. We're sorry to hear the noise level detracted from your visit. We hope you'll give us another opportunity to provide exceptional service and value. Cheers!
   

   Is this helpful?

   Report
7. C

   Cara

   Philadelphia

   13 reviews

   3.0

   13 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food is pretty good although there was no spice on the bang bang chicken and the seafood salad had fake crab. There’s also a $4 up charge for fries instead of chips, which is rather egregious. The noise level is super high as is air conditioning even when it’s cold out. Our waiter was nice, but not highly involved in our meal. The prices are also a bit high for what you get for food and service. Fine to go once, but likely won’t return.
   

   The Hampton Social - OrlandoResponded 6 days ago

   Dear Cara, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we fell short due to the value and quality of the Bang Bang Chicken you received. It is also disappointing your server was not more attentive. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost
   

   Is this helpful?

   Report
8. K

   Kent

   Washington DC

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were quickly seated at our reservation time, enjoying a table outside on a beautiful Orlando evening. Our group of three ordered cocktails (Hampton Old Fashioned, an Expresso Martini and a regular Martini). Also ordered an appetizer of calamari, which were excellent. The cocktails were high quality. Drinks and the calamari both came quickly. We ordered a Lobster Roll (Manhattan style), coconut tofu and the Southhampton Pizza (pepperoni and sausage). Each plate was delicious. The warm lobster roll included melted garlic butter. For $36, it was a bit on the small side, but I know they charge market price. It was excellent. The tofu came with avocado, quinoa and cauliflower rice. Our friend who ordered the pizza said it was the finest he had ever eaten when visiting Florida. The tofu was flavorful and filling. Service was very good, friendly and helpful. We need to wait quite a long time between finishing our meal and receiving the bills, but it was a nice evening with lots of activity on the street. Overall, the food was excellent, but a bit pricey. Be prepared.
   

   The Hampton Social - OrlandoResponded 1 day ago

   Thank you, Kent, for leaving such stellar feedback. We're over the moon that you enjoyed your meal and our signature crafted cocktails. Your kind words about our friendly service are much appreciated as well. Can't wait to see you again soon. Cheers!
   

   Is this helpful?

   Report
9. S

   Sierra

   Orlando

   1 review

   3.0

   1 review

   Dined on December 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Our server never introduced himself and barely checked on our table. He also had a few things wrong with our order and dropped the check off without saying anything. He would answer mhm when we asked questions. Very rude and not welcoming.
   

   The Hampton Social - OrlandoResponded 6 days ago

   Dear Sierra, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we failed to uphold our standards for guest service during your visit. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost
   

   Is this helpful?

   Report
10. A

    Ana

    New Orleans

    1 review

    5.0

    1 review

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful restaurant with great food and service. Victor was our server and took care of us all night. We had the clam chowder, burger, Brussel sprouts and they were all amazing. Their espresso martinis were also great.
    

    The Hampton Social - OrlandoResponded on December 26, 2024

    Thank you, Ana, for taking the time to share your dining experience. We're pleased to hear that you enjoyed the clam chowder, burger, and Brussel sprouts crafted by our talented culinary team. It's our pleasure to provide attentive service, and we'll be sure to pass along your kind words to Victor. We look forward to your next visit!
    

    Is this helpful?

    Report