The Hampton Social - South Barrington

Review summary

1. J

   Jenny

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Even the manager was attentive to the tables. Great place to have business meetings.
   

   Is this helpful?

   Report
2. T

   Tim

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful server Tammy! Incredible Brussel sprouts. Exquisite pesto pasta. Very pricey but yummy.
   

   The Hampton Social - South BarringtonResponded 2 days ago

   Thank you for dining with us, Tim! We're happy to hear you enjoyed the service provided by Tammy, as well as our Brussels sprouts and pesto pasta dishes. Your kind words motivate our team to continue delivering excellent hospitality. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
3. S

   Stacy

   Chicago

   6 reviews

   vip
   2.0

   6 reviews

   Dined on November 25, 2024

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   For years, we have loved coming here for the lobster rolls and great service! Our server was lovely and attentive. Though we did notice an additional service charge to “accommodate price fluctuations of meals.” This charge felt like another hidden fee, added at the last second to our bill. Additional fees like these are becoming more common post pandemic, even though the industry is completely back to normal. I am exhausted with businesses nickel and diming us, on top of requesting 25% tip. While I love the food and service here, I am unsure I would return to an establishment that continues these practices.
   

   The Hampton Social - South BarringtonResponded 3 days ago

   Ms. Broderick Thank you so much for providing me with this feedback. I am thrilled to hear that you've always loved our food and service, especially the service provided to you by Ariana. As for the surcharge, there is an explanation which has to do with the large fluctuations in the price of commodities and our inability to often print new menus to change our prices to reflect that. That being said, I understand your frustration and it is my policy to happily remove this surcharge upon request. If you are ever feeling nickel and dimed here, please ask for me personally, I will do everything in my power to ensure you leave our front doors feeling impressed and that your time spent here was a good value for the experience received. Thank you for this, please accept my apology and upon your next return feel free to ask for me, I'd love to welcome you back personally. Cory Purcell General Manager
   

   Is this helpful?

   Report
4. L

   LUANNE

   Chicago

   76 reviews

   vip
   5.0

   76 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always love the food and cocktails. The noise level is always too high to have a conversation however.
   

   The Hampton Social - South BarringtonResponded on November 25, 2024

   Thank you for your review, Luanne. We're delighted to know you enjoyed our food and drink options. We strive to provide exceptional service and a memorable dining experience. We understand your concern about the noise level, and we'll look into ways to improve the ambiance for more comfortable dining experiences. Your feedback is important to us, and we appreciate you taking the time to share it with us. Cheers!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   I recently found out they use EVAN WILLIAMS BOURBON IN THEIR 18$ Honey Cove premier drink. This is ridiculous! $18 and you use the lowest-tier quality bourbon out there. This is unacceptable!
   

   Is this helpful?

   Report
6. KE

   KEPPERS

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and her 7 friends celebrated her 16th birthday dinner on their own. She said their server was amazing! She did not remember her server’s name but said she was so attentive and was great! She made my daughter’s birthday dinner special. The food was excellent and atmosphere was great! Everyone had a lovely time! Thank you Hampton Social for a wonderful celebration!
   

   The Hampton Social - South BarringtonResponded on November 25, 2024

   Thank you for celebrating your daughter's birthday with us! We're delighted to hear your daughter and her friends had an amazing time. Our team strives to provide excellent service, and we're thrilled their server made the occasion truly special. We appreciate your kind words about the food and atmosphere as well. It brings us great joy to have played a part in creating wonderful memories for your daughter's milestone celebration. We look forward to welcoming you back soon.
   

   Is this helpful?

   Report
7. B

   Brian

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Katie, our server, was GREAT!!! She referenced the special occasion note we put on the reservation and went a step above to ensure we were well taken care of all night. Ask for Katie at South Barrington location.
   

   The Hampton Social - South BarringtonResponded on November 25, 2024

   Brian, thank you for your kind words about Katie's exceptional service during your special occasion. We're delighted that she went above and beyond to ensure you had a memorable celebration. Your praise will be shared with Katie and the team. We can't wait to celebrate more special occasions with you soon! Cheers!
   

   Is this helpful?

   Report
8. A

   Aaron

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Came here for a birthday, but nothing was done for the birthday at all. We love coming here, but will probably not be coming back to celebrate a birthday.
   

   The Hampton Social - South BarringtonResponded on November 19, 2024

   Aaron, Thank you so much for taking a moment and leaving me this feedback. It's an honor when our guests choose to celebrate a birthday with us, I know how many options you have to choose from. Typically when we hear of a celebration we bring out a toast with a candle of either our signature frozen rosè, Frosè, or non alcoholic sparkling rosè. That we missed this when you celebrated with us is unacceptable. I can't retroactively go back and fix this, and for that I am sorry, but I would like to make it up to you by offering you a $100 gift card. Hopefully this can also entice you to return. If you'd accept please provide me with a good mailing address and I will send that to you right away. Thank you. Cory Purcell General Manager
   

   Is this helpful?

   Report
9. S

   Sofia

   Chicago

   22 reviews

   vip
   4.0

   22 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice spot for dinner. Very pricey though. The live music, while nice, it was too loud, so we couldn’t have a conversation without yelling.
   

   The Hampton Social - South BarringtonResponded on November 25, 2024

   Thank you for dining with us and for letting us know your thoughts, Sofia. We're happy to hear you enjoyed the live music, although we regret the volume level caused any inconvenience during your dinner. Your satisfaction is our top priority, and we'll take your comments into consideration to enhance the overall dining experience for our guests. We hope to have the opportunity to welcome you back soon.
   

   Is this helpful?

   Report
10. T

    Tammy

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great staff - yummy food - fantastic drinks. A perfect afternoon lunch spot! I was so pleased with the layout, food, and drinks! Highly recommend for a long afternoon lunch
    

    The Hampton Social - South BarringtonResponded on November 20, 2024

    Tammy, we're delighted you enjoyed your afternoon with us! It's wonderful to hear you appreciated the ambiance, cuisine, and drinks. We take great pride in curating an exceptional experience for our guests. Thank you for your recommendation, and we look forward to welcoming you back soon.
    

    Is this helpful?

    Report