The Ivy Chichester Brasserie

Review summary

1. N

   NATALIE

   West Sussex

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   A real let down. It’s was my partners birthday and I planned this for weeks. I love The Ivy in Guildford and Brighton. We had been waiting 50 mins and we haven’t been served our drinks let alone food. We had enough people on. I owe a bar so I know how damaging a reputation is the delay in service was a joke. They misheard our drink and got the wrong one. I told the staff could you see what drink we have but it was wrong and I then order what I had originally wanted. I’ve had lobster / prawn salad and soup for my partner, we waited ages and the staff even said how long and I will check the kitchen. I ordered the beef - I said medium- rare! But it was rare but I didn’t said it to the kitchen otherwise my partner would be waiting until I ate it, so I couldn’t finish it. My partner had the turkey with Brussels sprouts, but he wasn’t that bothered about it. My partner asked to speak to the manager and she agreed with the that it was really slow and the fillet of beef was rare. She has taken off the steak and the wrong drinks. The staff was lovely but I’m trying to find a reasons to go back. The Ivy/ The Asia people are on it, best service in town you can’t do enough for you but it was expensive for a poor food/ drink order. The table next us had issues as well and 2 others table had the wrong bill and poor service as well.
   

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2. t

   tom

   VIP

   London

   60 reviews

   5.0

   60 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. We loved The Snowman dessert - clever concept and delicious. This Ivy has a great atmosphere and is very well run
   

   The Ivy Chichester BrasserieResponded today

   Thank you Tom for your high star rating and such a lovely review, we are very glad to hear that you enjoyed your experience with us, and I agree, the Ivy Snowman is a must have, by far! Thank you again and we hope to see you soon.
   

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3. G

   Gary

   London

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I enjoyed the vegetarian curry despite the fact that our waiter forgot to tell the kitchen tat I REALLY didn't want any coriander shoots sprinkled on it (I picked them off!). One guest had fish and chips which was rated OK. Two guests had fishcakes which they enjoyed. So, all in all good but not outstanding.
   

   The Ivy Chichester BrasserieResponded today

   Thank you Gary for your honest review about your most recent visit, we always appreciate any and all feedback that is given to us. I will ensure this is passed on to the relevant staff in order to make The Ivy experience better on your next visit. Thank you again and we hope to see you again soon!
   

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4. B

   Beverley

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, super food, excellent service and great ambience. Love this branch of The Ivy, visit as often as possible and have recommended lots of friends!
   

   The Ivy Chichester BrasserieResponded today

   Thank you Beverley for your kind words and positive review, we are always glad to see a familiar face and hope to see you again soon!
   

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5. S

   Sue

   West Sussex

   2 reviews

   4.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lovely setting and great seat amongst the foliage but unfortunately some of the meals were quite dry and warm not hot
   

   The Ivy Chichester BrasserieResponded today

   Thank you Sue, for your honest feedback, I am saddened to hear that the food wasn't up to our usual standards, I will ensure this feedback is passed on to our kitchen and rectify for the future. I hope to see you again soon!
   

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6. J

   Julie

   West Sussex

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just fabulous location, great staff great food good prices an overall superb experience
   

   The Ivy Chichester BrasserieResponded 7 days ago

   Thank you Julie for your positive review and kind words, we hope to see you again soon!
   

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7. M

   Michael

   London

   8 reviews

   3.0

   8 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Great setting and surroundings. Good welcome and very well designed. The service was friendly but slow and long delays between ordering and food arriving-and drinks even longer. The menu is massive and varied- the food is fine (small portions) but not spectacular. A focussed less expansive menu might work better and be more memorable. £75 per head with only one glass of wine ……….
   

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8. K

   Karen

   Hampshire

   5 reviews

   3.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Fairly expensive for smallish portions. Had to wait a long time for round of drinks and then ended up with double order
   

   The Ivy Chichester BrasserieResponded on December 9, 2024

   Thank you Karen for your honest feedback about your recent visit. I apologise that you had to wait for your drinks for longer than expected, I will pass this on to the bar and ensure that this doesn't happen again and any relevent training is done. Once again, thank you for your honest feedback and I do hope this doesn't stop you from visiting us again soon!
   

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9. I

   Ian

   London

   7 reviews

   5.0

   7 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Food good as ever and cocktails deserve a special mention! Going early at lunchtime worth it as staff have a bit more time to provide even better service.
   

   The Ivy Chichester BrasserieResponded on December 1, 2024

   Thank you Ian for such a lovely review, we are glad you enjoyed your experience with us and we hope to see you again soon!
   

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10. A

    Ann

    London

    27 reviews

    4.0

    27 reviews

    Dined on November 23, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    After a disappointing start to our evening, it turned out well. The food was delicious, the ambience was very good. The service initially poor but got much better. The Manager was on top of our disappointment and enabled the evening to turn out what we expected of The Ivy. Highly recommend.
    

    The Ivy Chichester BrasserieResponded on December 1, 2024

    Thank you Ann, for your kind words, we are glad to hear that your evening had turned around for the better, we hope to see you again soon!
    

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