The Ivy City Garden

Review summary

1. G

   Gary

   San Francisco4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited The Ivy City Garden for dinner before a show. The staff was amazing and the food was wonderful! I had the Crispy Duck Salad as an entree and my husband had the Shepherds Pie. Both were delicious! I’d definitely eat there again!
   

   The Ivy City GardenResponded today

   Dear Gary, thank you for choosing us! It is so nice to hear that staff was amazing and that you enjoyed the food. Please come back soon to visit us! Marco.
   

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2. J

   Jon

   London3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch as always at The Ivy City Garden, the food and service were brilliant!
   

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3. C

   Chris

   London1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The other Ivy's I've been to have always been very good. Unfortunately this one was poor, the food wasnt presented as usual and was under seasoned, the wine was forgotten, a knife missing, pepper grinder broken, the poor waitress was run off her feet so clearly understaffed which led to delays and mistakes.
   

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4. P

   Pip

   London11 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant was very busy as it was a Thursday lunchtime but service was slow and one of our orders was incorrect which meant a delay for one guest. The Ivy did give a complimentary glass of wine and fresh vegetables but it was disappointing for an Ivy restaurant.
   

   The Ivy City GardenResponded 2 days ago

   Dear Pip, thank you very much for rating and writing a feedback. It is very unfortunate that the order was wrong and that caused a delay. I really hope this was just one time occasion and that you will have different experience on your next visit. Kindest regards, Marco.
   

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5. S

   Samantha

   London6 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was sublime but the service was not. Repeated requests had to be made for water and drinks which was a real shame. Our entire party ordered steaks and they were all delicious. The restaurant is stunning and although it was full we still found conversation easy.
   

   The Ivy City GardenResponded 2 days ago

   Dear Samantha , thank you very much for rating. It is very sad to hear that the waiting staff was not very attentive and that you had to repeat different times the order. We will share your feedback to the staff and provide them more training. Kindest regards, Marco.
   

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6. GR

   GarrathR

   Glasgow2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Maybe just a bad morning but service was terrible. Food and drinks delayed and cold.
   

   The Ivy City GardenResponded 2 days ago

   Dear Guest, Thank you for rating, we will make sure to share the feedback with the staff and provide with more training. Kindest regards, Marco.
   

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7. B

   Brad VIP

   London6 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Poor service from start to finish and some food choices not available from menu. After 2 hours we were not yet finished and were not seated until 15 mins after our allocated seating time.
   

   The Ivy City GardenResponded 2 days ago

   Dear Brad, it is so sad to hear that service was poor and if we did not provided with seating on time. We really think your feedback helps us to do better next time. kindest regards, Marco.
   

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8. BD

   BrianD

   London3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really good value for money. Ambiance was brilliant and not too noisy
   

   The Ivy City GardenResponded 5 days ago

   Dear Brian, thank you very much for such a nice review.It is so nice to hear that ambience was brilliant! Please come back soon at our venue. Kindest regards, Marco.
   

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9. l

   l

   London12 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time, fabulous service, good food. Lovely atmosphere will be back
   

   The Ivy City GardenResponded 5 days ago

   Dear Guest, Thank you for choosing us and leaving such a great review. Kindest regards, Marco.
   

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10. K

    Kevin VIP

    London1 review

    2.0

    Dined on March 6, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 1

    It was very busy but the service was slow, cold coffee twice and after waiting 30 minutes for the coffee. The venue is too noisy when busy, difficult to have a conversation without having to raise your voice, acoustics are not good. Would I rush back for a business meeting, no.
    

    The Ivy City GardenResponded 5 days ago

    Dear Kevin, thank you very much for sharing your feedback! it is sad to hear that the venue was too nosy on the day of your visit and that coffees were delayed. I hope you will have a better experience next time. Kindest regards, Marco.
    

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