The Ivy in the Lanes

The Ivy in the Lanes reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Steve VIP

   Brighton14 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as ever, lovely staff, great food, beautiful surroundings.
   

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2. G

   Grainne

   Dublin2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   The food was very underwhelming. My daughter and I ordered from the set menu. It was uninspired and felt basic. The quality was average and not what I had expected from the hype about the ivy. The decor is beautiful but unfortunately does not make up for overpriced average food. The staff, while efficient and professional, did not make the experience feel personal. I felt like I was on a conveyor belt. Overall a very disappointing experience.
   

   The Ivy in the LanesResponded 1 day ago

   Hi Grainne, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us did not meet your expectations. We aim to offer both quality food and a memorable atmosphere, so it's disappointing to know we missed the mark during your visit. Your comments about the set menu, service, and overall value are taken seriously and will be shared with our team so we can reflect and improve. We appreciate your kind words about the décor, but we fully understand that ambiance alone isn't enough to deliver the experience we strive for. We do hope you’ll consider giving us another chance in the future, as we’d love the opportunity to provide you and your daughter with the warm, enjoyable dining experience we’re known for.
   

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3. OT

   OpenTable Diner

   East Sussex2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow, what a lovely afternoon. Fantastic service and amazing food.
   

   The Ivy in the LanesResponded 2 days ago

   Hi there, Thank you so much for your kind words! We're delighted to hear you had a lovely afternoon with us and that both the service and food made a great impression. We can’t wait to welcome you back again soon!
   

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4. P

   Phil

   London1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Service doesn’t match the price point for this restaurant
   

   The Ivy in the LanesResponded 3 days ago

   Hi Phil, Thank you for your feedback. We're sorry to hear that the service didn't meet your expectations, especially given the standard we aim to uphold. Your comments are important to us and will be shared with the team to help us improve. We hope you'll consider visiting us again so we can provide the level of service you rightfully expect.
   

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5. P

   Prisha

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Really enjoyed my visit however I did mention it was my mothers bday and all she got was a happy bday at the door
   

   The Ivy in the LanesResponded 1 day ago

   Hi Prisha, Thank you for your feedback, and we’re so glad you enjoyed your visit. I’m truly sorry that we missed the opportunity to serve a birthday treat for your mum. We always aim to make special occasions memorable, and we regret that we fell short this time. Your feedback is appreciated, and we’ll make sure to improve on this moving forward. We hope to welcome you back soon and make it a more special experience.
   

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6. J

   James

   London3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Fantastic food and service as you would expect. The only criticism is that the music was a little too loud and was difficult to chat over dinner.
   

   The Ivy in the LanesResponded 5 days ago

   Hi James, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and service. We really appreciate your feedback about the music volume and will definitely take it into consideration to ensure a more comfortable dining experience for everyone. We hope to welcome you back soon!
   

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7. K

   Kayleigh

   Brighton1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was perfect start to finish! Lovely, helpful staff and a treat from them for our anniversary. Can’t recommend this place enough, every visit is amazing.
   

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8. E

   Eileen

   Brighton1 review

   5.0

   Dined on May 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic staff beautiful environment a must to visit
   

   The Ivy in the LanesResponded on May 20, 2025

   Hi Eileen. Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed our fantastic staff and the beautiful environment at The Ivy in the Lanes. We truly appreciate your kind words and are so glad you had a memorable experience. We look forward to welcoming you back for another visit soon!
   

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9. C

   Clare

   Brighton3 reviews

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely visit, waitress was very friendly.
   

   The Ivy in the LanesResponded on May 20, 2025

   Hi Clare. Thank you so much for your lovely 5-star review! We’re so glad to hear you had another great visit and that our waitress made a positive impression with her friendly service. We look forward to welcoming you back soon for more enjoyable experiences at The Ivy in the Lanes!
   

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10. C

    Carly

    Essex1 review

    5.0

    Dined on May 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We booked a table last minute and was seated outside. Our server Charlotte was excellent. She was kind, helpful and gave us some recommendations as we decided. She was so lovely that it’s made me want to return time and time again. The food was delicious as well.
    

    The Ivy in the LanesResponded on May 20, 2025

    Hi Carly. Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a great experience with us at The Ivy in the Lanes. We're especially pleased to hear that Charlotte took such great care of you—she’ll be delighted to know that her kindness and recommendations made such an impact. It’s fantastic to hear you enjoyed the food too! We can't wait to welcome you back for many more memorable visits.
    

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