The Ivy in the Lanes

Review summary

1. OT

   OpenTable Diner

   West Sussex

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Great service! Food mediocre .. gets worse every time you return …
   

   The Ivy in the LanesResponded 1 day ago

   Hi there, Thank you for your feedback. We're glad to hear you enjoyed the service, but we're sorry to hear that the food didn’t meet your expectations this time. We strive to provide a great dining experience, and we appreciate your comments as they help us improve. We hope you'll give us another chance to provide a better experience on your next visit!
   

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2. OT

   OpenTable Diner

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely staff and great service will def be back thank you
   

   The Ivy in the LanesResponded 3 days ago

   Hi there, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our staff and service. We can't wait to welcome you back! See you soon!
   

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3. NF

   NeilF

   Las Vegas

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was running late. Tried calling restaurant to warn them. Could not get through. Didn’t have time for coffee as table was required by another booking. Felt rushed away
   

   The Ivy in the LanesResponded 3 days ago

   Hi Neil, Thank you for your 4 star review and feedback! We appreciate you bringing this to our attention. We’re always working to improve our service and ensure a smooth experience for everyone. We look forward to welcoming you back soon!
   

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4. OT

   OpenTable Diner

   London

   8 reviews

   5.0

   8 reviews

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service, great tasty food served in a timely fashion. Restaurant was very busy but this did not affect the quality of the food or service.
   

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   The Ivy in the LanesResponded 5 days ago

   Hi there, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the food and the service. Even during busy times, we always aim to deliver the best experience for our guests, and we're so glad to know we hit the mark. We look forward to welcoming you back soon!
   

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5. S

   Sandra

   Brighton

   1 review

   5.0

   1 review

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful afternoon, food, service and atmosphere was fabulous. Would definitely recommend. This was a gift and well worth spending the afternoon having a lovely afternoon tea.
   

   The Ivy in the LanesResponded on February 26, 2025

   Hi Sandra, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us, especially for such a special occasion. It’s fantastic to know that the food, service, and atmosphere all exceeded your expectations. We’ll be sure to share your compliments with our team, we truly appreciate your recognition of their efforts. We hope to welcome you and your sister back for another memorable afternoon tea soon! Thank you for recommending us, and we’re so glad your son gifted you such a lovely experience.
   

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6. S

   Sophie

   West Sussex

   6 reviews

   5.0

   6 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely as always! Staff are very polite, food came surprisingly quickly and was delicious!
   

   The Ivy in the LanesResponded on February 26, 2025

   Hi Sophie, Thank you for the lovely feedback! We're so happy to hear that you had another great experience with us. It's wonderful to know that the food and service met your expectations. We look forward to welcoming you back for more delicious meals and excellent service!
   

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7. L

   Lyndsey

   London

   2 reviews

   4.0

   2 reviews

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service and food was very good. An enjoyable experience. Definitely need to book for a Saturday night as people were being turned away without a reservation.
   

   The Ivy in the LanesResponded on February 24, 2025

   Hi Lyndsey, Thank you so much for your kind words! We’re thrilled to hear you enjoyed both the service and food during your visit. It’s always great to know our guests have a memorable experience with us. We appreciate comment about booking, Saturday nights do tend to get busy, so we always recommend making a reservation, just in case. We look forward to welcoming you back again soon!
   

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8. L

   Lauren

   East Sussex

   4 reviews

   5.0

   4 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely lunch and the staff that waited on us couldn't have been kinder or more helpful. Thank you so much for a great time.
   

   The Ivy in the LanesResponded on February 24, 2025

   Hi Lauren, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a lovely lunch and that our team made such a positive impression. It’s always our goal to provide the best service, and we’re so glad you had a great time with us. We’d love to welcome you back again soon!
   

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9. R

   Rob

   London

   1 review

   5.0

   1 review

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely evening with great food, the service was fantastic and our waiter was very attentive.
   

   The Ivy in the LanesResponded on February 21, 2025

   Hi Rob, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your evening with us and that both the food and service met your expectations. We'll be sure to pass along your compliments to the team. We look forward to welcoming you back soon!
   

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10. B

    Brian

    Brighton

    1 review

    5.0

    1 review

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very pleasant experience. Cannot fault the staff. All were welcoming and friendly. Love the decor and seating arrangement. Clean and well presented. Food was well prepared and presented. First time visit to an Ivy but will definitely be going again.
    

    The Ivy in the LanesResponded on February 17, 2025

    Hi Brian, Thank you so much for sharing your feedback! We’re so glad to hear you had a pleasant experience with us. It’s wonderful to know that you appreciated the décor, seating, and food quality. We're thrilled to hear that your first visit won’t be your last! We can’t wait to welcome you back for another great experience.
    

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