The Ivy in the Park

Review summary

1. P

   Paul

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The burgers were dry. The service was slow, poor and clumsy. I wanted to have a nice experience for lunch with my daughters and it was just a disappointment.
   

   The Ivy in the ParkResponded 2 days ago

   Dear Paul, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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2. N

   Nick

   London

   15 reviews

   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice lunch will look forward to booking again soon.
   

   The Ivy in the ParkResponded 5 days ago

   Dear Nick, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
   

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3. D

   Dorothy

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a really lovely festive meal with my friends. The service by Iryna was top notch!
   

   The Ivy in the ParkResponded 5 days ago

   Dear Dorothy, I hope you are well and thank you for your kind words about Iryna. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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4. A

   A

   Hong Kong

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I was disappointed that a Xmas festive dessert, which I was eager to try, was only available as part of a set menu. I had hoped to order it à la carte according to the a la carte menu. I felt misled, as I was under the impression that all menu items were available individually. the food was not as advertised. I ordered little helper colada, which looked vastly different from the image in the menu. The presentation was unappealing. This was not the quality I was expecting, especially considering the price point.
   

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   The Ivy in the ParkResponded 6 days ago

   Dear A, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We will be in touch soon following you direct feedback. Kindest regards, Luca
   

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5. L

   Lisa

   London

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   So disappointed with the service. Staff were very impatient to take our order. Zero conversation or personality. Felt like we were a hindrance and they needed to get us in and out ready for next sitting. We couldn’t order desserts due to next guests arriving….or so they said. For what you pay, definitely not value. Eaten in much much better Ivy’s with staff who actually care!
   

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   The Ivy in the ParkResponded 2 days ago

   Dear Lisa, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. Unfortunately we need to be very precise with timing in a busy period like Xmas. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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6. OT

   OpenTable Diner

   London

   4 reviews

   3.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   I have attended the restaurant many times and it is always exceptional. This time around the service was a little slow
   

   The Ivy in the ParkResponded 2 days ago

   Dear Anonymous, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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7. P

   Philip

   VIP

   Hertfordshire

   4 reviews

   2.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   The usual high ivy standard sadly lacking here. Cold food, bickering staff. Soulless.
   

   The Ivy in the ParkResponded 6 days ago

   Dear Philip, I hope you are well and thank you for rating us. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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8. K

   Khiloni

   London

   8 reviews

   1.0

   8 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very poor and obnoxious service. Would not recommend
   

   The Ivy in the ParkResponded 2 days ago

   Dear Khiloni, I hope you are well and thank you for sharing your feedback. I am very sorry the service let you down during your last experience. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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9. d

   dale

   London

   1 review

   4.0

   1 review

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our booking was 12:45. Arrived early , didn’t have to wait for our table and went straight to our space and was served straight away which I thought was great, usually restaurants keep you waiting till your booking, this wasn’t the case and the afternoon was lovely . Thank you Ivy and your staff
   

   The Ivy in the ParkResponded on December 9, 2024

   Dear dale, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
   

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10. J

    James

    London

    1 review

    3.0

    1 review

    Dined on December 7, 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4

    Service and restaurant lovely. However for the breakfast the products were poor, sausage and hash browns clearly of low value and worse than the local cafe. A shame, devaluing the ivy brand by such actions.
    

    The Ivy in the ParkResponded on December 9, 2024

    Dear James, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us because of the food. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
    

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