The Ivy in the Park

Review summary

1. N

   Nick

   London

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great venue gorgeous food decor very inviting ! Reception greating was very warming. Look forward to booking again. Black cod was extremely good
   

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2. M

   Mark

   London

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went as a family with two boys 9 and 11. Food for both adults and children was very good. Large choice, plenty of it and well presented. Amazingly quick service considering the restaurant was full, but not rushed. Waitress serving us was friendly and interacted well with tge children. Will be back.
   

   The Ivy in the ParkResponded 1 day ago

   Dear Mark, I hope you are well and thank you for your kind words. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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3. A

   Alex

   London

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Abysmal service unfortunately. Christmas obviously overwhelmed the staff.
   

   The Ivy in the ParkResponded 4 days ago

   Dear Alex, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us because of the service. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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4. A

   Anne

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Attention pour les burgers le fromage et le bacon sont en plus, et cela majore bien ke prix du burger !
   

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5. K

   Kamilya

   London

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places! Great restaurant for sny occasions!
   

   The Ivy in the ParkResponded 4 days ago

   Dear Kamilya, I hope you are well and thank you for your kind words. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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6. G

   Gillian

   VIP

   Vancouver

   28 reviews

   3.0

   28 reviews

   Dined on December 21, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Unfortunately this was not a good experience. Although I have had great meals at the same venue, I have also had bad ones. This was a bad one. We had to ask for service multiple times. My soup was luke warm as was the white wine. We served our own wine all night as we were largely ignored. A couple celebrating near by were treated to a lot of fuss and we had none. The greens accompanying my friend’s scallops were inedible. Really sad about this as it was a treat for my 3 friends.
   

   The Ivy in the ParkResponded 4 days ago

   Dear Gillian, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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7. P

   Paul

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on December 20, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The burgers were dry. The service was slow, poor and clumsy. I wanted to have a nice experience for lunch with my daughters and it was just a disappointment.
   

   The Ivy in the ParkResponded on December 20, 2024

   Dear Paul, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was very nice
   

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9. S

   Sarah

   Manchester

   1 review

   1.0

   1 review

   Dined on December 18, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had booked a table for two, for 8pm on Wednesday 18th December. At 8.10pm we had still not been shown to our table, and for some reason a party who came in after us were offered an upgrade from counter/bar seating to a table, and were shown through. My husband gently reminded the greeting staff that we had in fact reserved a table for 8.00pm, and it was now 8.10pm. From her response, it seemed clear that there was no table prepared for us, and we were subsequently rushed through to a table. The table in question was situated in a very dark area, away from what appeared to be the more ambient area of the restaurant with its tablecloths and lights on the tables. The table next to us had visibly not been cleared of crumbs etc from the previous diners. We were handed the menus, and the area in which we were seated was so dark that we were unable to read the menu. The waiter's response to this was to activate the torch on his mobile phone and shine it over the menu to enable us to read it! To make matters worse, from where we were sitting, we could observe other diners in a lovely part of the restaurant as previously mentioned, with white tablecloths and lights on the tables. Moving on, the starter I ordered was a different dish entirely which was replaced with the correct but cold dish. My husband ordered the prawn cocktail which seemed to be partially frozen with a very strong taste of vinegar. My lobster linguine main course was dry and inedible. I would just like to stress at this point that we are not the kind of people who make a habit of complaining. Quite the opposite in fact, I generally make a point of thanking and complimenting in restaurants. In summary, I feel that we were very badly let down and had really been looking forward to dining at The Ivy and felt privileged that we had even managed to secure a table at this time of year.
   

   The Ivy in the ParkResponded 3 days ago

   Dear Sarah, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. A member of the team will be in touch directly as soon as possible. Kindest regards, Luca
   

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10. N

    Nick

    London

    16 reviews

    5.0

    16 reviews

    Dined on December 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Very nice lunch will look forward to booking again soon.
    

    The Ivy in the ParkResponded on December 17, 2024

    Dear Nick, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
    

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