The Ivy Temple Row

Review summary

1. D

   Derek

   Birmingham

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic breakfast in a beautiful atmospheric room. Highly recommend.
   

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2. S

   Sheila

   London

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service! Brilliant ambiance. All enjoy catching up with friends and having food here ..
   

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3. E

   Elizabeth

   London

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Nice buzzy wine for a Saturday afternoon but patchy service, waited ages for drinks which arrived after starters and sides didn't arrive with the mains as planned. Food was very nice though.
   

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4. S

   Susan

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, an excellent experience. We have been many times before and the food, service and ambience is always incredible. We had the 1917 set lunch menu which is excellent value for quality and quantity.
   

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5. L

   Lorraine

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the Ivy. Great food and service. Great way to start the evening before going to the theatre
   

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6. AG

   AnnG

   Birmingham

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   20 mins before approach by waiter. Tables too low for eating
   

   The Ivy Temple RowResponded 5 days ago

   Good afternoon Ann, Thank you for taking the time to leave us this review. We are sorry to hear that you left disappointed with your visit, especially as it was a birthday celebration. We have looked in to your visit in detail and can see that you server did take you drinks order within five minutes of you arriving however your food order did take a additional 10 minutes which is slightly longer then we would hope and you server has been spoken too about this. We are put a note on your booking to ensure that a different table is offered on your next visit which may not be quite so low. We always want to ensure that all guests are comfortable when they dine with us. Once again thank you for taking the time to leave us this review. Many thanks, The Ivy Temple Row
   

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7. a

   alan james

   Dubai

   12 reviews

   4.0

   12 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Consistent... Friendly, good bistro type food.. like the chain they deliver what they say they will... can't really go wrong if you're looking for you're looking for a bistro that is reliable...
   

   The Ivy Temple RowResponded 5 days ago

   Hello Alan James, Thank you for your kind review! We're delighted to hear that you continue to enjoy your visits to The Ivy. We appreciate your support and look forward to welcoming you back for more great visits to come! Many thanks, The Ivy Temple Row
   

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8. h

   harjc

   Birmingham

   5 reviews

   1.0

   5 reviews

   Dined on January 22, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very poor experience on my 30th Anniversary. They sat us upstairs which was very empty even though multiple tables available downstairs and a better ambience. There were even more empty tables downstairs when we left and we the only ones eating upstairs. The starters were served even before we received our drinks which were ordered first. The mains were luke warm when served and the whole service was very haphazard. I should have asked the waiter to remove the service charge as the service delivered was poor. Very disappointed and will think long and hard before revisiting the Ivy in Birmingham.
   

   The Ivy Temple RowResponded on January 24, 2025

   Hello Harjc, Thank you for your feedback, and please accept our apologies for your disappointing experience on Wednesday. We are sorry to hear about your table upstairs lacked any atmosphere, we are always happy to accommodate seating preferences when possible. Your comments about the timing of drinks and the temperature of your meals are equally concerning and will be followed up with both your server and our Head Chef. This is not the standard we strive for, and we deeply regret falling short. Once again thank you for taking the time to leave us this feedback. Many thanks, The Ivy Temple Row
   

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9. E

   Eddie

   London

   3 reviews

   5.0

   3 reviews

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All good, great food, great service, had a fun time and would 100% return!
   

   The Ivy Temple RowResponded on January 21, 2025

   Hello Eddie, Thank you for taking the time to leave us this feedback following your visit yesterday. We're so pleased that you enjoyed your first visit to The Ivy and very much look forward to welcoming you back again for another visit soon! Many thanks, The Ivy Temple Row
   

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10. A

    Annette

    Warwickshire

    13 reviews

    4.0

    13 reviews

    Dined on January 19, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Overall a great experience - The Ivy in Birmingham as in London is always busy, the service team are brilliant and the food is very good. We were a table of four and can highly recommend the duck rendang - a particular favourite. Minor criticism in that more bar seating would be useful (we were early for our reservation) but on the whole worth a visit for celebrations or just because. You do need to book though as you are unlikely to get a table otherwise.
    

    The Ivy Temple RowResponded on January 20, 2025

    Hello Annette, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at The Ivy in Birmingham and that our service team and food met your expectations. The duck rendang is indeed a popular favorite, and we're delighted you enjoyed it! We appreciate your feedback about bar seating and will be sure to pass this along to our management team for further review of this bar area. We look forward to welcoming you back for another visit soon! Many thanks, The Ivy Temple Row
    

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