The Ivy Temple Row

Review summary

1. S

   Steve

   VIP

   London

   8 reviews

   4.0

   8 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always love the IVY Birmingham . Good menu selection and nice wines. The atmosphere is fabulous and all the staff are excellent but a special mention for Ucha, our table waiter.
   

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2. M

   Mani

   Birmingham

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service as always. Definitely recommend
   

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3. D

   Daphne

   Birmingham

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   The main course was very dry and over done including the chips. It seemed to have been prepared a while ago and kept hot until it was ordered. I enjoyed the starter and desert. The service was good.
   

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4. S

   Samantha

   VIP

   Warwickshire

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We book every year for our wedding anniversary on December 24th and always chose the same festive menu . As ever out lunch was fabulous and our waiter was too
   

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5. M

   Mathew

   VIP

   Hertfordshire

   44 reviews

   5.0

   44 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best breakfasts I’ve had. Food, service, setting all fantastic. And the best of all great value.
   

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6. K

   Kieron

   Birmingham

   5 reviews

   5.0

   5 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really professional and friendly service Gorgeous food too
   

   The Ivy Temple RowResponded 6 days ago

   Hello Kieron, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your visit on Saturday afternoon and very much look forward to welcoming you back again in the New Year. We hope you have a lovely Christmas! The Ivy Temple Row
   

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7. L

   Louise

   Birmingham

   3 reviews

   5.0

   3 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, very efficient service, good atmosphere.
   

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   The Ivy Temple RowResponded on December 20, 2024

   Good afternoon Louise, Thank you so much for your review. It's great to know that you enjoyed your visit yesterday and that both the food and service lived up to your expectations. We hope you have a lovely Christmas and we look forward to welcoming you back in the New Year. Many thanks, The Ivy Temple Row
   

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8. A

   Alex

   Birmingham

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a very pleasant restaurant with friendly staff and fantastic food.. Definitely will go again as the atmosphere was very warming.
   

   The Ivy Temple RowResponded on December 17, 2024

   Hello Alex, Thank you so much for your kind words! We’re delighted to hear you enjoyed your experience with us yesterday and will be sure to pass along your review to the rest of the team. It’s wonderful to know you plan on visiting again – we look forward to welcoming you back soon for another memorable meal! Many thanks, The Ivy Temple Row
   

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9. T

   Tony

   London

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Not great service, table booked for 7, got seated at 7.45 and no orders taken for another 30 mins, waiter less than interested or happy to be there, xmas snowmen drinks ordered for the girls but no snowmen on top, food cold, not the Ivy experience we expected for our Daughters graduation, definitely not worth the service charge, shame this Ivy doesnt live up to other Ivy experiences we’ve had around the country.
   

   The Ivy Temple RowResponded on December 16, 2024

   Hello Tony, We sincerely apologise for the delays you experienced during your visit, as well as for the lack of service. This is not the level of service we strive for, and we completely understand your disappointment. We have followed up with your server regarding this. We’re also sorry that the snowman drink did not meet expectations, unfortunately the lack of garnish has been out of our control and this should have been confirmed with your party when being ordered. Again, we shall also be following up on this. We appreciate your feedback, as it helps us identify areas for improvement. We would love the opportunity to make it up to, your booking profile has been updated to ensure that you have much better experience should you return to The Ivy. Many thanks, The Ivy Temple Row
   

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10. s

    steven

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined on December 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Lovely food, service abit slow, but restaurant was packed. Would definitely revisit
    

    The Ivy Temple RowResponded on December 13, 2024

    Good Morning Steven, Thank you for taking the time to leave us this review. We are so pleased that you enjoyed your meal yesterday however we are sorry that you found the service to be slow. Regardless of how busy we are this should not be affecting our guests experience. We very much appreciate your understanding and we look forward to welcoming you back in the New Year! Many thanks, The Ivy Temple Row
    

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