The Ivy Tower Bridge

The Ivy Tower Bridge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Steven VIP

   Lancashire9 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Typical good Ivy experience - but on this occasion fell short. I felt my fish and chips was overcooked and service went awol! Our server was very helpful and pleasant - but then after main course was she disappeared totally and we never saw her again. But my point was there was no good bye… no handover so we were forgotten about and left which was a real amateur fail. Therefore you missed desserts and extra drinks as we had to go.
   

   Is this helpful?

2. D

   Dave

   London4 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Friendly helpful staff, who went out of their way to help. Our choices of food we’re quite good. The wine is very expensive. We had a sharing plate of zucchini and one course and a bottle of wine.  it cost us £35 a head. 
   

   Is this helpful?

3. M

   Mark

   Hertfordshire1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dining experience; food was very tasty and unusual.
   

   The Ivy Tower BridgeResponded 4 days ago

   Thank you for sharing your positive experience! We hope to see you soon!
   

   Is this helpful?

4. OT

   OpenTable Diner

   London4 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Smaller portions Received the wrong dish Rude front of desk - walked off as I was asking to change tables Dissapointing experience
   

   The Ivy Tower BridgeResponded 5 days ago

   Thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
   

   Is this helpful?

5. S

   Stephen

   London1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent value for money. Service very good, food of high quality.
   

   The Ivy Tower BridgeResponded 7 days ago

   Thank you for sharing your positive experience! We hope to see you soon!
   

   Is this helpful?

6. M

   Mario

   London4 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my best friend had an amazing time. We had a nice window view and the food was amazing. The service was also good. I can’t remember the gentlemen’s name who assisted us I just know he was tall and had cornrows but he was very polite knowledgable, and showed great hospitality and funny. Me and my friend was like we definitely have to come again.
   

   • 

   The Ivy Tower BridgeResponded 7 days ago

   Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit to our restaurant. Your kind words mean a lot to us and serve as a great motivation for our team. We're committed to providing excellent service and delicious food, and we're delighted that we hit the mark for you. We look forward to welcoming you back soon for another wonderful dining experience!
   

   Is this helpful?

7. VW

   ValerieW

   London12 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful venue for a pre-Theatre meal,  or indeed to meet up with friends for any reason at all!
   

   • 

   The Ivy Tower BridgeResponded 7 days ago

   Thank you for taking the time to leave us feedback about your experience with us.
   

   Is this helpful?

8. C

   Chris

   London1 review

   3.0

   Dined on March 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service slow and understaffed - 15 minute wait for coat …even after asking for it
   

   Is this helpful?

9. M

   M-J

   London49 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was delicious and a great choice. Service wasn’t as attentive as it could have been but overall a good evening with friends
   

   The Ivy Tower BridgeResponded on March 4, 2025

   We are so pleased you enjoyed your visit to The Ivy Tower Bridge!
   

   Is this helpful?

10. OT

    OpenTable Diner VIP

    London5 reviews

    4.0

    Dined on March 2, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5

    Waitstaff were not on their game. Anytime someone ordered a coffee they kept delivering them all to the same woman at one table. She received 5 coffees in a row before they figured out their business. Waiter had strong body odour. Slow service in general.
    

    The Ivy Tower BridgeResponded on March 6, 2025

    Thank you for your feedback, and we’re truly sorry to hear about your experience. We aim to provide excellent service, and it’s clear we missed the mark during your visit. We appreciate you bringing these concerns to our attention. We’ll be sure to address these concerns with our team to ensure this doesn’t happen again. We hope you'll give us another chance to provide you with the quality service you deserve. Thank you for your understanding and for sharing your thoughts with us.
    

    Is this helpful?