The J. Parker

The J. Parker reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Emily

   Chicago / Illinois3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went on a rainy night and the roof leaked in some areas, but the vibe, service and view made it well worth the trip. I love that place.
   

   The J. ParkerResponded 2 days ago

   Dear Emily, Thank you for the kind review. We are happy to know that you had a great experience with us and that our staff did an excellent job taking care of you. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Thank you once more, and we all look forward to seeing you again at J. Parker Rooftop Bar. Sincerely, J. Parker Rooftop Bar
   

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2. M

   Michael

   Coastal Georgia3 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for drinks and a snack before the Cubs/Sox game. Sat on the rooftop outside. Gorgeous day. The drinks were good and the food was good, hummus and chicken salad.
   

   The J. ParkerResponded 6 days ago

   Dear Michael, We are pleased you chose to stay with us while you were in town to attend the Cubs vs White Sox game. We are especially pleased to know that our Roasted Garlic Hummus and Southwest Chicken Salad were the highlight of your visit. All credit goes to our excellent chefs, who work very hard to create our delectable dishes. We hope to have the pleasure of welcoming you back to J. Parker Rooftop Bar soon. Sincerely, J. Parker Rooftop Bar
   

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3. D

   Debbie VIP

   Chicago / Illinois2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service was slow. Once we were waited on things were great.
   

   The J. ParkerResponded on May 13, 2025

   Dear Debbie, Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. That said, we are pleased to know the remainder of your visit was enjoyable. It was a pleasure having you as our guest, and we hope to see you again soon at J. Parker Rooftop Bar. Sincerely, J. Parker Rooftop Bar
   

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4. A

   Artrice

   Chicago / Illinois3 reviews

   5.0

   Dined on May 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVED it! Will definitely go back! Great drinks, food and views!
   

   The J. ParkerResponded 6 days ago

   Dear Artrice, Thank you for mentioning how much you enjoyed dining with us; we are glad to hear that we exceeded your expectations. Our team takes great pride in providing quality food and service, and we will enjoy passing along your wonderful comments. It was a pleasure hosting you, and we look forward to your next visit to J. Parker Rooftop Bar. Sincerely, J. Parker Rooftop Bar
   

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5. A

   Alex VIP

   Chicago / Illinois22 reviews

   1.0

   Dined on May 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My reservation here was to begin an unforgettable night celebrating my husband’s retirement—something I had carefully planned with multiple reservations, including a hotel stay. I noted when I made the reservation that J. Parker was having a ticketed event for the Kentucky Derby but I was able to make a regular seated reservation with no problem through OpenTable. Twenty-four hours before the reservation, I received a call from the manager who told me, “Sorry, we have to cancel your reservation…we just had a complete buyout happen.” I sat in silence and then asked about other seating. He offered nothing even after I told him this was ruining a very carefully planned, special evening. Finally, after me just repeating myself, he offered a round of drinks or a free app. After his call, I immediately had to rush around finding other options, etc. It became evident they were accepting regular reservations while simultaneously selling event tickets—setting the stage for inevitable cancellations. After returning, I checked other reviews and found multiple instances where this same mishandling ruined other people’s milestone events—including an engagement and a wedding celebration. This isn’t just bad luck—it’s a deeply flawed approach to customer service. A free drink or appetizer doesn’t change the fact that they’ve repeatedly disregarded guests’ special occasions. How can anyone trust this establishment to honor their reservations when history suggests otherwise?”
   

   The J. ParkerResponded 2 days ago

   Dear Alex, We sincerely apologize for the disappointment you faced due to the buyout, especially on such a meaningful occasion. We are very sorry to read your comments; we certainly understand how frustrating this must have been for both of you as well as for other guests who had reservations with us, and we are very grateful for your patience. Please know that your concerns are being taken seriously, and we will review this with the relevant teams to prevent such situations from happening again. We regard all guest feedback with utmost seriousness, recognizing the significance of upholding our guests' trust. We hope you will change your mind and give us an opportunity to provide you with a seamless dining experience. Sincerely, J. Parker Rooftop Bar
   

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6. N

   Nicole VIP

   Chicago / Illinois2 reviews

   4.0

   Dined on April 23, 2025

   1. Overall 4
   2. Food 1
   3. Service 1
   4. Ambience 5

   I booked the table specifically at 5:30 to enjoy happy hour and the happy hour menu that was listed on the website. When I asked about happy hour, the server, said there was no happy hour. Mind you, this was a Wednesday at 5:30. She said they offer no happy hour food and never mentioned the happy hour drinks. Even when I asked and mentioned that it is advertised even in the hotel lobby. We were guests of the hotel and it is our preferred hotel for business and leisure travel. I have been to the J Parker every and this was so disappointing. The server acted like she didn't care nor did she even offer an explanation for why it was advertised.
   

   The J. ParkerResponded on May 10, 2025

   Dear Nicole, We apologize for not meeting all your expectations during your recent visit and are sorry for the level of service you received from one of our associates. Your feedback is valuable to us and has been addressed with our staff to ensure we are well-poised to serve you in the future and that such lapses in communication do not occur going forward. We have also noted your concerns with our food and beverage team and will address this appropriately, as we always want to improve our guest experience. We appreciate your business and would welcome the opportunity to restore a favorable impression of our restaurant on your next visit to Chicago. Sincerely, J. Parker Rooftop Bar
   

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7. H

   Hillary

   Las Vegas1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Staff just didn’t seem to be put together or on the same page, they didn’t really have music going, jt wasn’t ‘comfortable’ from an environment standpoint just quiet and kind of a cold environment even though it was really hot. Service took forever on both food and just generally get someone’s attention
   

   The J. ParkerResponded on April 23, 2025

   Dear Hillary, Please accept our apologies for any disappointment you felt during your recent visit. Providing outstanding customer service to every one of our guests is always our top priority; therefore, we are genuinely sorry to learn that this was not your experience. Your feedback is valuable to us and has been addressed with our team to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us. Sincerely, J. Parker Rooftop Bar
   

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8. M

   Maddy VIP

   Chicago / Illinois18 reviews

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Slow service and food was meh. Nice view and quiet.
   

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   The J. ParkerResponded on April 17, 2025

   Dear Maddy, The magnificent views truly are great; we are pleased this enhanced your recent visit. However, we apologize for not meeting your expectations concerning your dining experience at our restaurant. We will address these issues with our food and beverage team, as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, J. Parker Rooftop Bar
   

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9. P

   Pamela

   Chicago / Illinois5 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible service. Server forgot to put our order in for both food and drinks so were waiting almost an hour for our drinks to arrive. Spoke to Manager and followed up with an email however did not receive a response. Would not recommend
   

   The J. ParkerResponded on April 23, 2025

   Dear Pamela, We apologize for the issues you experienced and for not providing the exceptional visit you deserve. Our staff typically does a terrific job responding to our guests' needs, so we are sorry that did not happen in your instance. We will be sure to review this concern with our associates, as we are committed to providing every guest with outstanding service. We also regret the difficulty you've faced in reaching out to our team. Your feedback is crucial, and we're taking steps to ensure better communication and resolution in such situations. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, J. Parker Rooftop Bar
   

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10. J

    JAVIER

    Miami4 reviews

    2.0

    Dined on April 12, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Noisy and not very tasty Nice views though Won’t come back
    

    The J. ParkerResponded on April 13, 2025

    Dear Javier, Please accept our sincere apologies for the noise issues you encountered that disrupted your visit. We are also very sorry to hear that you did not thoroughly enjoy your dining experience at our restaurant. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying experience for all our guests. Sincerely, J. Parker Rooftop Bar
    

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