The Lola

The Lola reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Whitney

   Richmond2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything from the service, food and ambiance of the place!!
   

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2. T

   Tina

   Phoenix1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Wanted to like it so much. Did a great job making moms feel special. Mimosa bar was nice. Service was terribly slow. Food was ok. Music was so loud and playlist not what you'd expect for Mothers Day brunch. I think we have better options close by so will probably not be back.
   

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3. V

   Vanice

   Phoenix3 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The place had cute decor and music going. It was just way too hot outside not to have the misters working. As someone who works in the restaurant industry, you make sure these things work before big holidays, like Mother's Day. Especially if you are planning on seating people outside. We made a reservation, but apparently they allowed everyone to make reservations since we still had to wait in line for about 30 minutes before being seated. I understand that the server was busy, but service and food coming out was pretty slow. Again, not our server's fault at all. She was doing her best and was very kind! Overall it was not bad, the biggest issue was the heat. Side note, they told us that the Mother's Day raffle would be announced on their social media and I have not seen anything. I sent them a private message 4 days ago and still have not heard back either.
   

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4. C

   Chris

   Phoenix4 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   For a Mother's Day Brunch, the music was way too loud to carry on a conversation. Why have a DJ so early in the morning blaring music so loud when we are there to celebrate Mother's? My water cup sat empty for a very long time, but probably because they were so busy. The food came and we didn't have silverware. When the silverware was brought, there was a long hair in the cloth napkin that was wrapped around it in mine. But, the food was good. Gratuity was included on my check, so don't double tip! I had to give up my credit card before seeing an itemized receipt!
   

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5. a

   azariah

   Phoenix2 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 1

   We paid for the Mother’s Day event. When we arrived it took a long time for us to get waited on & we kept being told that we didn’t pay when the proof was in the email. We were not seated or greeted like everyone else. We kept having to ask if we could get what we paid for in the VIP package. It was a horrible experience. Our waitress was good overall with checking on us and making sure that we had everything that we needed. We will probably never dine here again. We watched people be treated so nice & we were just treated poorly.
   

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6. J

   Jessica

   Phoenix2 reviews

   1.0

   Dined on May 10, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Service was terrible, restrooms were disgusting, ordered happy hour menu and was not given happy hour pricing on my bill, will never go here again.
   

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7. P

   Patrick VIP

   Las Vegas3 reviews

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Ate here before a concert. Nothing amazing, but worked well for a place to make a reservation at Westgate
   

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8. K

   Kylie

   Phoenix1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   For paying $60 for the reservation alone, you’d think it would have been better executed. The chicken and waffles - waffle was great, the chicken was dry and thin and all I could taste was rosemary. The drink that was advertised to come in a pineapple, came in a regular glass. We were given a regular cup with strawberry lemonade when the drink was advertised as a choice between mocktails and the $10 a kid golden egg hunt came back with $1 bubbles and $.50 lollipops. It just felt like a scam
   

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9. L

   Lindsey

   Phoenix7 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our group of 7 had a terrible experience. The food was horrible and cold. The service was awful. We definitely will not be returning.
   

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10. S

    Stacy

    Phoenix2 reviews

    3.0

    Dined on April 20, 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had to ask to change the music. Initially when we were there, the music felt as though we were at a funeral and not somewhere fun. Also, the bathrooms in both the men’s as well as women’s need a thorough cleaning. It looks and smells as though they have never been cleaned. My daughter pointed out if the bathroom is this bad, makes you wonder how the kitchen looks. Service was great and so was the food.
    

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