The Madam

Review summary

1. M

   Manny

   Phoenix4 reviews

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   While I appreciate the effort in creating an intimate setting, I found the overall experience lacking overall. First, the ambiance didn’t quite match the traditional speakeasy vibe. it was too bright for a space meant to evoke mystery and allure. Typically, speakeasies have a more dimly lit, atmospheric feel, which enhances the sense of exclusivity and nostalgia. Additionally, I don’t recall any background music playing, which could have helped set the mood and elevate the experience. The drink menu also felt underwhelming, as the mixes didn’t sound particularly enticing. Unfortunately, nothing stood out as a must-try. That said, the small size of the venue wasn’t necessarily an issue, as a more intimate setting can work well for a speakeasy. Perhaps with dimmer lighting, curated music, and a more enticing cocktail selection.
   

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2. M

   Melvin

   Washington DC1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Speakeasy was decent. Opening a bookcase to reveal an opening was aesthetically superb.
   

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3. Z

   Zoe

   Minneapolis1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Me and boyfriend snagged last minute reservations and it did not disappoint. I got the dealers choice and Jeff made me a fantastic cocktail!! Highly recommend!
   

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4. M

   Michael VIP

   Phoenix16 reviews

   2.0

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   A speakeasy that allows dozens of people in just standing around causing service to be non existent. The door opens constantly to a flood light which ruins the vibe. Kitchen closes early. Overall it needs better management and processes to make it more customer friendly.
   

   1 person found this helpful

5. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on December 12, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Absolutely awful. Zero management. there was a line, is this a club or a speak easy? I doubt occupancy standards were met tonight. So disappointing.
   

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6. A

   Ashley

   Phoenix1 review

   3.0

   Dined on December 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Super cute place . Very small tho . Definitely recommend going with a significant other rather than a group . Only about 3 small tables with some chairs . The crab cakes were really good and the truffle fries were okay. I don’t recommend getting drinks here as they are not good . Definitely would have enjoyed it more if the drinks were good as they are expensive . There are only 4 options on the menu for food so if you’re planning on having dinner I would do it elsewhere.
   

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7. R

   Rick

   Caribbean5 reviews

   5.0

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative drinks, intimate atmosphere, fun speakeasy entrance
   

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8. A

   Anna VIP

   Seattle36 reviews

   4.0

   Dined on October 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great location and fun to 'sneak into' the 'hideaway'! The cocktails were very innovative and tasty. The environment was delightful. The food was tasty, but we would have liked more than the 4 choices available. It got pretty darn cold as the time went on. We were there from 6-8 PM. It was uncomfortably cold by the time we left. I recommend reservations because there are only 4 small tables. Which, helps make the ambiance as pleasant and delightful as it is. It was a very nice experience!
   

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9. J

   Jeff VIP

   Phoenix60 reviews

   5.0

   Dined on September 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun, delicious and relaxing. A fun way to relax with a great cocktail and jazz music.
   

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10. C

    Courtney

    Phoenix1 review

    1.0

    Dined on September 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    I would have loved to try the Madam, it was one of the main reasons we booked our stay at this particular hotel. Unfortunately, despite having made a reservation, we were not permitted a seat. The bartender just shrugged and said they wouldn’t be able to seat us, despite the reservation. It was quite disappointing.
    

    1 person found this helpful