The Madrona

Review summary

1. E

   Eric

   VIP

   Omaha

   24 reviews

   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food, beautiful art on the walls.
   

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2. B

   Beverly

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! Absolutely blown away. Visited The Madrona for my friends birthday and just wow. Our server, Madison, was extremely friendly, kind and competent of the menu and offered unique suggestions. She was the perfect server for our group and was attentive and helpful. The hostess was friendly and informative of the property and the F&B director, Moira, made a personal visit to our table. Personable and friendly staff - perfect for a restaurant/property like this. The property is stunning. We came at night, and we’re still in awe of the grounds but I can’t imagine how beautiful it would be in the daytime! The interior is beautiful, elegant and very European-inspired. Intimate and classy would be the best way to describe the space. We were sitting in a back room of the bottom floor - unsure of the full layout of the restaurant and what the other spaces may be, but it was comprised of a few tables, real candle lighting and again, intimate. It was the perfect noise level for me with a few other parties in close proximity yet still enough privacy. (There are 3 tesla chargers on site if this applies to you!) The food. Wow! We ordered the edamame spread with warm pita bread - amazing! The burrata is a must get, the caviar and onion dip was probably the best thing on the table all evening. I ordered the burger and it was a good, basic, nothing fancy, choice. My boyfriend ordered the Braised Lamb Gnocchi - and my oh my! Mouth watering. My friend ordered the Saffron Angel hair and was tempted to order more to go. So delicious. Can’t pass up the desserts- ice cream sundae and delicious Affogato. Will be back! Good choice for an elegant, tasty and filling meal.
   

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3. J

   Juan Carlos

   VIP

   Central Coast

   20 reviews

   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely property. Service is great and friendly. The food savory and well portioned. definitely I will come back
   

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4. J

   Jacqueline

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   We have come to the madrona for drinks on several occasions - beautiful space/creative drinks. This was our first dinner - food was very good - service was very poor. Not enough staff and not well trained. Disappointing.
   

   The MadronaResponded 4 days ago

   Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve enjoyed our restaurant on past visits, however, we sincerely regret that the service did not meet your expectations this time. It was an unexpectedly busy evening, and we were operating with a much smaller team than usual. While this isn’t an excuse, we understand how it impacted your experience, and we truly apologize for any frustration it caused. Providing warm, attentive service is incredibly important to us, and we are addressing the challenges of that night to ensure a smoother experience moving forward. We appreciate your continued support and hope to have the opportunity to welcome you back for the exceptional experience you deserve.
   

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5. R

   Robert

   VIP

   San Francisco

   39 reviews

   4.0

   39 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   My wife and I had dinner to celebrate my birthday. We shared a salad that was delicious. Our server was very attentive. Thirty minutes passed before our entrees were ready. I suspect that was due to a large number of guests dining on the patio. My wife had halibut and loved the plate. I had chicken paillard that was outstanding. Overall, a wonderful meal.
   

   The MadronaResponded 4 days ago

   Thank you for choosing The Madrona to celebrate your birthday! We’re thrilled to hear that you and your wife enjoyed your meal, from the delicious salad to the halibut and chicken paillard. It’s also wonderful to know that your server took great care of you. We truly appreciate your patience during the wait for your entrées—it was indeed a particularly busy evening, and we’re grateful for your understanding. Your kind words mean a lot to our team, and we hope to welcome you both back for another memorable dining experience soon.
   

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6. P

   Patricia

   VIP

   New Orleans

   16 reviews

   5.0

   16 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The saffron pasta appetizer was amazing. I could have eaten a second order. Our server was excellent
   

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7. S

   Sharon

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I think because it was Jan 1st perhaps they were short staffed. Everything was beautiful. The food was great. We did have to ask for our waiter to pour the wine when we’d waited awhile with empty glasses. We will still be back.
   

   The MadronaResponded on January 13, 2025

   Hey Sharon, Thank you for taking the time to share your experience at The Madrona. We're thrilled to hear that you enjoyed our food and ambiance. We're sorry to hear about the service delay during your visit. We strive to provide the best service to our guests and we appreciate your patience. We're glad to hear that you're planning to return and we look forward to welcoming you back. Best, The Madrona Management Team
   

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8. T

   Tripp

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on December 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Sadly we had to send two of our four entrees back. The duck smelled and was inedible and the chicken paillard was terrible.
   

   The MadronaResponded on January 13, 2025

   Hello Tripp, We're really sorry to hear about your experience. We take your feedback seriously and we're glad that our service was up to your standard. However, we're saddened to hear about the quality of your dishes. We strive to provide our customers with the best food and it's clear we fell short this time. We appreciate your patience and understanding, and we hope you'll give us another chance to impress you with our food. The Madrona Management Team
   

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9. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had High Tea and it was amazing! Great tea selection and the food was great. We will definitely be coming back soon!
   

   The MadronaResponded on January 13, 2025

   Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our High Tea experience, from the tea selection to the food. It means the world to us that you had such a great time and are already planning to visit again. We can’t wait to welcome you back soon for another amazing experience! Warm regards, The Madrona Management Team
   

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10. P

    Phillipa

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful property, charming staff and delicious food! I particularly appreciated the cozy fireplace and will certainly encourage people to visit.
    

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