The Moorend Spout

Review summary

1. A

   Andrew

   Bristol1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent Sunday lunch, pity the sticky toffee pudding was all sold - it must be good!
   

   Is this helpful?

2. C

   Catherine

   Bath6 reviews

   4.0

   Dined on February 26, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Unfortunately there was a lack of choices advertised as soon as we arrived and when it came to desserts our selection was also unavailable. The food we had was fine and in fairness we have been promised complimentary desserts at a future visit, but it was a disappointing experience. The automatic addition of service charge is unacceptable. We would have added a tip had this not been applied, but dislike this practice.
   

   The Moorend SpoutResponded 7 days ago

   Dear Catherine, Thank you for your feedback. We're sorry to hear about the limited menu choices and the unavailability of desserts during your visit. We appreciate your understanding and are glad you found the food satisfactory. Your comments regarding the service charge are noted, and we will review our practices. We hope to provide a better experience on your next visit. Best regards, The Moorend Spout Team
   

   Is this helpful?

3. J

   Janet

   Bristol1 review

   4.0

   Dined on January 31, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   A very nice lunch, with good choice of menu. Gluten free choice also available on request.
   

   The Moorend SpoutResponded on February 6, 2025

   Hi Janet, Thank you for your lovely review! We're thrilled to hear you enjoyed the service, food, and our wine prices. We look forward to welcoming you back soon. Best wishes, Fernando The Moorend Spout Team
   

   Is this helpful?

4. J

   Julia

   Bristol1 review

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of us thought service and food was great. Great price for a glass of wine too.
   

   The Moorend SpoutResponded on February 6, 2025

   Hi Julia, Thank you for your lovely review! We're thrilled to hear you enjoyed the service, food, and our wine prices. We look forward to welcoming you back soon. Best wishes, Fernando The Moorend Spout Team
   

   Is this helpful?

5. K

   Kate

   Bristol1 review

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious food, very nicely cooked. Great range of veg with the roast. Friendly, efficient service. Very highly recommended.
   

   The Moorend SpoutResponded on February 11, 2025

   Dear Kate, Thank you for your lovely review! We're thrilled to hear you enjoyed the food and service. Your recommendation means a lot to us. Best wishes, Fernando The Moorend Spout Team
   

   Is this helpful?

6. A

   Andrea

   Bristol1 review

   1.0

   Dined on December 26, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very disappointing our booking was for 1.30 when we arrived there was just one large table preparing to leave. The manager was at the bar and told us where our table was, the waitress did not speak just plonked down our starters which had obvisouly been plated awhile as the food was luke warm, we were then hurried through our courses, two workers sat behind us eating there lunch. We then had to wait for our coffee. We then tried to pay the balance owed and the member of staff didnt know how to take the deposit of the bill. A very dissapointing Boxing Day.
   

   The Moorend SpoutResponded on January 8, 2025

   Dear Andrea, Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience on Boxing Day. It's clear we fell short in several areas, from the service to the food quality, and for that, we sincerely apologise. Your comments will be addressed with our team to ensure improvements are made. We hope you might consider giving us another chance in the future. Best regards, Fernado & The Moorend Spout Team
   

   Is this helpful?

7. J

   Julie

   Bath4 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely food, could maybe be a touch more generous with veg on the roasts, but overall great food. The starter dish of the chicken tenders are epic, so lovely and fresh and generous sized tenders. Lovely atmosphere. We visited just before Christmas / mid December, and the pub and restaurant have been so nicely decorated.
   

   Is this helpful?

8. K

   Kevin

   Bristol1 review

   4.0

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We thourghly enjoyed our Sunday lunch. Portion size was good, together with the flavours. We also had a pudding which was equally as good. We would certainly visit again and would not hesitate to reccommend this venue.
   

   Is this helpful?

9. P

   Phil

   Cornwall5 reviews

   5.0

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, good atmosphere and everyone very helpful
   

   Is this helpful?

10. A

    Alan VIP

    Bristol3 reviews

    5.0

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The Moorend Spout is a great pub and restaurant. It is unpretentious and you just feel comfortable. All staff are very friendly and welcoming.
    

    Is this helpful?