The New Chimneys

The New Chimneys reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Vicky

   Kent1 review

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   There's no words really! Absolutely amazing. The food is generous, hot and very tasty. Never eaten here before and will definitely be returning. I had the cottage pie and it was just lovely, nice grandma homemade taste to it and my friend had the hunters chicken schnitzel WOW it looked amazing and she loved it, couldn't eat it all though haha Despite being comfortably full, we couldn't resist a mini dessert and hot drink deal. I overheard someone saying their chef had phoned in sick, so instead of closing the kitchen the owners got in the kitchen themselves, that's amazing! Not many places would stay open. I've got a family meal coming up soon and I will be booking New Chimneys 100%
   

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2. S

   Steve

   Kent1 review

   3.0

   Dined on March 31, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The dining staff were friendly and helpful. One of our meals arrived with incorrect vegetables which were changed over, but another in our party was served cold and mushy vegetables. He didn’t want to mention it after we had already complained though. The portion sizes were adequate, but we didn’t feel that the quality of the food was very good, and justified the prices charged.
   

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3. M

   Mark

   Kent3 reviews

   1.0

   Dined on March 28, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The food was horrible, tasteless, overcooked or watery. The service was diabolical, the wait was very long and although the choices were written down were constantly wrong. Won't be returning
   

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4. J

   Joanne

   Kent1 review

   2.0

   Dined on March 26, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   When we arrived the doors were locked,we were shown to our table by a young lady,ordered tea and coffee which took a long time ,both of us had a chicken wrap ,which was ok (had better) but there was lumps of cabbage which had not been cut up enough,considering it was empty the food took ages to come out,won’t be rushing back
   

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5. OT

   OpenTable Diner

   London1 review

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We booked here for a family meal on a Sunday at 2.30pm. We were shown to our table. Not in the restaurant as expected but in in roasting hot boardroom. There was another small group in there and their language was atrocious, they didn’t care that there were children. We ordered our drink which took about half an hour to arrive. When they did one was forgotten. At this time we will hadn’t been asked for out order. The did finally take the order and the other drink turned up 10 mins later. We ordered extra roast potatoes, beef dripping gravy, to go with the 4 roast dinners garlic mushrooms to go with the Mac n cheese and salt and chilli fries. At just after 4pm we chased out meals to be told it was busy and it’s best to come earlier. At 4.30 the meals finally arrived but none of the extras arrived. So we chased those too they turned up in dribs and brabs. Dreading the fact that some of the group wanted desserts and the wait we could have. They were ordered. They only took half an hour to arrive. The delice was more like a Jaffa cake mini roll, dry as old boots ! While the staff were polite and did their best. That’s why I gave it 3 stars If they know there’s no room in the restaurant they should not have accepted the booking when though I booked weeks in advance Will we go back. I think not
   

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6. C

   CHRISTOPHER

   London1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, with fantastic service. Will visit again very soon Highly recommend the pork belly
   

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7. T

   Tia

   Kent1 review

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful experience. Waited an hour for starters which were 1 portion of southern fried chicken and 1 kids garlic ciabatta. Ended up having to go to the shop to buy some snacks for my child as we had waited so long. Had this table booked for a while. Was not told when we arrived that there was a delay. By the time the mains came along we were no longer hungry and had to leave. Still ended up having to pay a bill of over £70 for food that was not eaten and not very good service
   

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8. N

   Nicola

   Kent1 review

   3.0

   Dined on March 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Nice experience.. however I needed to keep my coat on as I was cold. Food was nice though. It was clean and inviting with the deco. Will be going back once it has warmed up a little.
   

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9. J

   Joshua

   Kent1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 4

   Waitress, Lisa, was friendly and attentive. Food was great and good value for money. Only issue we had was that we had a table booked at 1.30 and it took an hour and a half for us to get our food after ordering. People who had not booked a table got their food before us.
   

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10. D

    Daniel

    Kent2 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent service excellent food beautiful place. We will be back
    

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