The Old England Hotel Heidelberg

Review summary

1. D

   Dale

   Victoria

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, prices were reasonable. Thoroughly enjoyed it.
   

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2. R

   Royce

   Melbourne

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Menu choices were very good. Staff were professional and well trained. Ambience of place was excellent with seating options to suit all customers.
   

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3. L

   Linda

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner & the service was good, with friendly staff. Menu also had a nice variety of foods.
   

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4. P

   Pauline

   Melbourne

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the specials board ❤️ The fish is delicious 😋
   

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5. L

   Liz

   Melbourne

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Four of us ordered lunch. One ordered an entree only and the others ordered main meals. The orders were all submitted one after the other. However only the entree was served. After waiting a considerable time I went to the kitchen to enquire where the other meals were. I was told that since one was an entree, they hadn’t even put through the other orders yet! Surely anyone with sense would know that since the entree was the only meal the person ordered, that all meals should be served together. They gave me a false excuse that the person had asked for her meal to be served first! Crazy!! The manager advised we should always ask for the meals to come together when an entree is ordered. The person involved claimed she had - why on earth would she say otherwise? We have never had this issue before and our group goes there once a month and several people order only entree size meals.
   

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6. L

   Lorraine

   Melbourne

   2 reviews

   4.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The calamare entrie very small serve for the price & very chewy.
   

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7. S

   Sue

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a great place for lunch and meeting up with friends but becoming very expensive with no senior menu.
   

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8. J

   John

   Melbourne

   1 review

   2.0

   1 review

   Dined on November 13, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Hi, There was four of us at a table for a business lunch, I recommended the hotel as I've been there before and it was great. I ordered a fish and chips and the second person ordered a chicken stir fry and they were the first food to come out. The third person ordered a prawn salad, and it came out a bit after our first two meals. The four meal was a deluxe parma and the waitress had to come and tell us that there was an issue in the kitchen. By the time it had come out the first two meals were nearly finished, so not a very good experience for our business lunch.
   

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9. S

   Sophie

   Victoria

   6 reviews

   5.0

   6 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely dinner and price was reasonable for the quality of the food. Meals were serviced in a timely manner and staff were always moving around to clear glasses and plates. Good parking on sites also.
   

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10. R

    Royce

    Melbourne

    5 reviews

    5.0

    5 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Quality food. Good menu choices. Professional and well trained staff. Adequate onsite parking. Reasonable pricing. Comfortable seating.
    

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