Reviews can only be made by diners who have eaten at this restaurant
- 4.3Food
- 4.5Service
- 4.4Ambience
- 4.1Value
Noise • Moderate
Daily 11:30 am–3:00 pm\n
Dinner\n
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Was challenged by manager who never introduced himself as such, accused me of not cutting into the steak which I did in 3 different places. Minimum accommodation was made.","rating":{"food":1,"service":2,"ambience":4,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Michelle","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-12T08:52:48Z","dinedDateTime":"2025-05-11T15:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110104718-180014687928","text":"The bartender was fabulous (as were drinks). Caesar was decent - more than enough for 1, less than for 2.\nI could smell my sea bass coming. Not a good thing. Then it was lukewarm - I suspect it had been made a day before serving. $40 bucks!! No manager ever stopped by - waitstaff had to handle the issue all alone. (He refunded entree - I was too grossed out to get another one).\nMy husbands steak was cooked perfectly, good piece of meat, but lacked any flavor whatsoever. Probably will not dine here again.","rating":{"food":2,"service":4,"ambience":3,"value":3,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Gayle","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"G","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-10T18:39:14Z","dinedDateTime":"2025-05-09T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110104628-190012006619","text":"Staff always goes above and beyond to make the dining experience exceptional. Warm welcome to attentive service.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":34,"nickname":"Duke","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/64049763.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-08T20:03:58Z","dinedDateTime":"2025-05-08T12:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110104546-190107056499","text":"Very accomodating, great service, and delicious food!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":50,"displayName":"Phoenix","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-07T23:27:18Z","dinedDateTime":"2025-05-06T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110104352-170029434547","text":"We had excellent service from our waiter. The food was delicious. We will come back again to the Palm again soon.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Alex","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-04T15:53:14Z","dinedDateTime":"2025-05-03T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110104307-170140072617","text":"I absolutely loved my experience at The Palm. The service, the hospitality, the music and the vibe overall was just perfect. Their tiramisu is one of the best I’ve ever had in Chicago! 10/10 would go again. ☺️","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Priyanka","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"P","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/54188095.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-03T16:00:07Z","dinedDateTime":"2025-05-02T20:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"77278887","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-03T16:00:13Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77278887.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77278887.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77278887.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77278887.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77278887.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"The ambience","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"77278890","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-03T16:00:19Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77278890.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77278890.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77278890.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77278890.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77278890.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Tiramisu","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110103924-160069558556","text":"Service was very good; food was fine, but not extraordinary. Was there early at 5pm so very little crowd. The bar area seemed more busy","rating":{"food":4,"service":4,"ambience":5,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":25,"nickname":"Mike","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-30T03:34:21Z","dinedDateTime":"2025-04-29T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110103822-100032256010","text":"The Happy Hour drinks and appetizers were a good value. The wedge salad was excellent with fresh lettuce, lots of blue cheese, delicious dressing, ripe tomatoes, etc. The dinner 8 oz filet was supposed to be medium rare but was overcooked so be sure to ask for medium rare more on the rare side. It made the steak dry. The Duckhorn 2021 cabernet was spectacular.","rating":{"food":4,"service":5,"ambience":4,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":56,"nickname":"Richard","metro":{"metroId":10,"displayName":"Las Vegas","__typename":"Metro"},"initials":"R","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-23T01:54:37Z","dinedDateTime":"2025-04-22T17:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-13345-2110103571-180004061678","text":"We had a great celebrating our anniversary at the Palm Chicago. Tomas did a great job taking care of us.\nThe surprised us with great food an excellent dessert","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":89,"nickname":"antonio","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"a","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/69630448.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-16T02:02:58Z","dinedDateTime":"2025-04-15T17:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":224,"page":1,"totalCount":2231,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":13345,"cd28":13345,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":11,"cd76":11,"cd3":3,"cd19":3,"cd78":10,"cd5":10,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
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The Palm Chicago reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
James VIP
Greater Boston31 reviews
Dined 3 days ago
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Michelle
Chicago1 review
Dined 7 days ago
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Gayle
Chicago2 reviews
Dined on May 10, 2025
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Duke VIP
Chicago34 reviews
Dined on May 8, 2025
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OpenTable Diner
Phoenix1 review
Dined on May 7, 2025
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Alex
New York City5 reviews
Dined on May 4, 2025
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Priyanka VIP
Chicago1 review
Dined on May 3, 2025
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Mike VIP
Chicago25 reviews
Dined on April 29, 2025
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Richard VIP
Las Vegas56 reviews
Dined on April 22, 2025
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antonio VIP
Houston89 reviews
Dined on April 15, 2025
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The Palm Chicago does offer delivery in partnership with Uber Eats.
The Palm Chicago is rated 4.4 stars by 2231 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
323 East Wacker Drive, At the Swissotel, Chicago, IL 60601