The Palm Houston – Downtown

Review summary

1. A

   Alissandra

   Houston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I went to celebrate my mom’s 60th birthday and had a mixed experience, though there were plenty of highlights. Tony from the restaurant was incredibly helpful beforehand, ensuring my party of 20 could sit together without needing a private room (since everyone was paying their own way). On the day, I arrived 20 minutes early to set up, and parking was free since it was Sunday. Inside, a live pianist and singer created a beautiful atmosphere, which we loved—though she couldn’t accommodate our Prince song request. Our server, Damond, was attentive, starting us off with cocktails. Unfortunately, only 9 of the 14 expected guests showed up, but we ordered drinks and appetizers to make up for the smaller party. We had the brunch menu (my reservation was at 12:30 PM), and the appetizers were a decent size. I highly recommend the onion rings—they were massive, with only 4 or 5 per order but absolutely delicious! Everyone also loved the Wagyu burgers and donuts. The restaurant refrigerated my mom’s birthday cake until dessert, and when she asked for ice cream, Tony brought some just for her (I believe it was comped, which was such a sweet touch). Damon and Tony were very attentive to everyone’s needs. The main downside was the slow service—bread, appetizers, and entrees all took a long time to come out. My dish, the “Not So Basic Breakfast,” was underwhelming (pancakes weren’t great unless you like ricotta), though the potatoes were amazing. Despite the delays, the drinks (especially the mules), the atmosphere, and the extra care for my mom’s birthday made the experience memorable.
   

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2. B

   Brenda

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Palm is a great place to celebrate! We had a delicious and enjoyable anniversary dinner.
   

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3. T

   Todd

   Houston

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great evening and enjoyed our family gathering for our daughters birthday! Jan B. was an amazing server and took great care of us! Thanks Jan for the setup and finish to a great night!! Todd S.
   

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4. WM

   WilliamM

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding including the service, the ambience, the attention to detail, and especially the food. Four different meals including appetizers, drinks, main dish, and dessert - all were excellent.
   

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5. A

   Alex

   Houston

   7 reviews

   3.0

   7 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Wonderful service from Andrew! The bread basket and steak were highlights. Otherwise, fairly average.
   

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6. A

   Alfred

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from start to finish. Logan was a great host.
   

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7. B

   Brandon

   Houston

   8 reviews

   5.0

   8 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Totally awesome date night experience. The happy hour in the lounge seemed to be where all the action was. We will check that out next time. Drinks and service were outstanding. Apps were good. Steak and risotto could have been a little better but overall awesome experience.
   

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8. C

   Carissa

   VIP

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous meal, loved all the options and the margaritas were amazing. The only issue was parking, but we found a lot close by.
   

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9. E

   Emily

   San Francisco

   106 reviews

   3.0

   106 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was excellent, unfortunately we didn't have the best luck with service. Cocktail recommendations were the over-the-top priced selections, and the food was served in a very inconsistent manner. Dinner course was extremely late, and we were offered a dessert for the inconvenience which after all the food was a bit much. Now on the plus side, the wedge salad was really tasty and an interesting twist to the dressing which we all loved, the steaks were good, the shrimp pasta dish was fantastic, the sides were generous portions and fresh. The meal was very good, once it finally came. So I rate the service not the food, and we probably had an off night waitperson, so take that with a grain of salt. I would recommend and a close walk to the Hilton and convention center if you are in town for an event. A classic steak house with out the Texas dead animals hanging off the walls (which is fine, but this was a classier atmosphere). The bar area also looks great and would go back just to hang there!
   

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10. E

    Eric

    VIP

    Dallas

    31 reviews

    5.0

    31 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is a favorite for me to bring clients for lunch. Having dinner here was a first. Everyone was wonderful. Met Tony the Manager who personally brought bread to the table when he noticed we didn't have any. Cocktails were spot on. Even the table busser was all smiles and attentive to the whole room. I highly recommend for business lunches and dinners.
    

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