The Pizza Room - Poplar

The Pizza Room - Poplar reviews from people who’ve dined at this restaurant. Based on recent rating.

1. R

   Rosied1978

   London2 reviews

   5.0

   Dined on November 18, 2023

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely pizza which I finished off later at home much to my own surprise! Thank you for being such a lovely lunch venue before we went bowling at Surrey Quays!
   

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2. RB

   RichardB

   London1 review

   5.0

   Dined on June 21, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant didn't look much from the outside and was modest (although pleasant) on the inside but the food and service was outstanding. Proper vegan pizzas made perfectly without cheese - no hint that this was a pizza lacking something because the cheese was left off, but perfectly cooked and topped to taste as delicious as any we had ever had. The base, in particular, was excellent. Tea and coffee was also first-rate and the service was excellent. We were even asked if we wanted our water cold or closer to room temperature - something you don't often get however 'fine' the dining experience purports to be. Only wish there was a Pizza Room where we lived, because we'd eat there all the time!
   

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3. ST

   SophieT

   Cambridge2 reviews

   4.0

   Dined on January 6, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely evening - we were quite taken aback by the size of the restaurant upon arrival but the decor is really great, very industrial with some awesome artwork. Tables are limited and it really is rather small but the food, drinks and service could rival any large establishment. Would highly recommend the homemade ice tea!
   

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4. OT

   OpenTable Diner

   Minneapolis5 reviews

   2.0

   Dined on December 31, 2022

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Thankfully the pizza was good but the overall experience was horrible. We went for the pre-fixed NYE menu and the host was acting like there was nothing pre-fixed/arranged, and kept asking us about drinks/items that were not included, and wasn’t automatically giving us what was included, even as we kept referring to the pre-fixed menu card on the table (we was just confused the whole time). Then he was pre-occupied with take-away/delivery service and not attentive, at-all, to the dinning-in guest. Wait time was unacceptable. He even left the restaurant and disappeared for a good 15+ minutes leaving all the fine-in guest unsure what was going on. We ended up leaving as soon as the first course was done; we never got to dessert or after dinner drinks. But again, the pizza itself was yum… so if you want to try it, order in advance and pick it up for take-away.
   

   The Pizza Room - PoplarResponded on January 2, 2023

   Hi there, Thank you for bringing this matter to our attention. We are really sorry to hear about your poor experience in our restaurant. This is definitely not the way we want our customers to feel when they leave. This is a real shame and although we try to get it right every time sometimes, we do unfortunately get it wrong. Please, would you be kind enough to contact us directly at customerservice@thepizzaroom.co.uk so that we can discuss this further? Many thanks, The Pizza Room
   

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5. BK

   BobK

   London1 review

   5.0

   Dined on October 9, 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great little place to get an excellent Pizza. Music was a little too loud but tolerable. Service was fast
   

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6. WB

   WB54

   London14 reviews

   3.0

   Dined on September 16, 2022

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The restaurant seems to prioritise takeaways over eat-in guests. Waited nearly an hour for our pizzas to arrive. There was only one front-house staff and he was overwhelmed by orders from most takeaways. Need to look after in-person customers more!
   

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7. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on February 13, 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Banging pizza place best pizza I’ve had for ages better then all the big suppliers like dominos and others would recommend for sure 👌👌
   

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