The Point Revolving Restaurant - Wrest Point

Review summary

1. j

   james

   Tropical QLD

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional views and food, all round a fantastic dining experience
   

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2. S

   Stephen

   Tasmania

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food, great view, great ambience, waiting staff were not engaging.
   

   The Point Revolving Restaurant - Wrest PointResponded 1 day ago

   Good afternoon, Stephen We are delighted to hear that you enjoyed the food, the view, and the ambiance during your visit. We deeply regret that our service did not meet the high standards you have come to expect over the years. Please know that your feedback regarding the delays, lack of engagement from the wait staff, and the confusion with your dessert has been noted, and we will be addressing this with the team to ensure this does not happen again. As a valued guest for the past 16 years, we truly appreciate your loyalty, and it saddens us that your recent visit did not reflect the quality of experience we aim to provide. We hope you’ll reconsider and give us another opportunity to restore your trust and provide you with the service you deserve. Kind regards, The Point Team
   

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3. P

   Paul

   Tasmania

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Great atmosphere, incredible views, novel experience, nice food.
   

   The Point Revolving Restaurant - Wrest PointResponded 3 days ago

   Good afternoon, Paul Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed the atmosphere, views, and food during your visit. However, we sincerely apologize for the inappropriate behaviour of our staff member. Please rest assured that we take this matter very seriously and will address it promptly to ensure this does not happen again in the future. We strive to provide a respectful and welcoming environment for all of our guests, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you again. Kind Regards, The Point Team
   

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4. J

   Jason

   Tasmania

   2 reviews

   3.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice enough experience but doesn’t quite hit the mark flavour wise unfortunately, safe would be an accurate description
   

   The Point Revolving Restaurant - Wrest PointResponded on December 18, 2024

   Good afternoon, Jason Thank you for sharing your thoughts! We’re glad to hear you had a nice experience overall. We truly appreciate your feedback about the flavours, and we’re sorry to hear it didn’t quite hit the mark for you. We’re always striving to improve, so we’ll definitely take your comments into consideration as we work on refining our menu. We hope to have the opportunity to serve you again and offer you a more exciting flavour experience in the future. Kind Regards, The Point Team
   

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5. R

   Robert

   Adelaide

   2 reviews

   4.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall a very enjoyable evening. Staff were all very professional , attentive and polite. (Staff member OLIVE made our night even more enjoyable) My duck meal was not quite where I would like it to be given the cost and my expectation given everything else was very good, I was frankly a little disappointed Portion sizes were appropriate I would recommend dining here for special occasions
   

   The Point Revolving Restaurant - Wrest PointResponded on December 15, 2024

   Dear Robert, Thank you for your kind feedback and for taking the time to share your experience. We're delighted to hear you enjoyed the attentive service from our team, especially Olive, who truly made your evening memorable. We appreciate your comments on the duck dish and will review this with our kitchen team to ensure it meets the high standards we strive for; your recommendations mean a lot to us, and we hope to welcome you back for another special occasion soon. Kind regards, The Point Team
   

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6. J

   John

   Tasmania

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a celebratory meal. Excellent views over Hobart and the Derwent River. Food and service was excellent and we really enjoyed the ‘theatre’ of our crepe suzette being cooked in front if us.
   

   The Point Revolving Restaurant - Wrest PointResponded on December 12, 2024

   Dear John, Thank you for your kind review. We're delighted you chose us for your celebratory meal and that you enjoyed the stunning views of Hobart and the Derwent River. It's wonderful to hear you appreciated the food, service, and the special touch of the crepe suzette experience—we look forward to welcoming you back again! Kind regards, The Point Team
   

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7. M

   Manpreet

   Tasmania

   1 review

   2.0

   1 review

   Dined on December 5, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Overall experience was just OK. Sitting on the highest building in Hobart (17th Floor), views were good, but cannot click photos as the internal reflection in to the glass. well presented tables and service. Food was nice but the quantity was not enough. The price you pay for one dish, you can have 4 times of that same dish any where in the hotel or taverns (similar taste, nothing new). may be the price was for the rotating floor not for the food. Must add that the staff member who served us (Auzeen) did do amazing job and she was explaining every dish and her service was outstanding.
   

   The Point Revolving Restaurant - Wrest PointResponded on December 12, 2024

   Good afternoon, Manpreet Thank you for sharing your thoughts with us. We're thrilled to hear that you found Auzeen's service outstanding—she is indeed a valued member of our team, and we will make sure to pass along your kind words to her. We also appreciate your feedback about portion sizes. We understand that the presentation and the amount of food are crucial to the overall dining experience and we will look into ways to ensure our guests feel fully satisfied. We take all feedback seriously and will work with our team to ensure a smooth and positive environment for both guests and staff. Thank you again for your valuable insights. We hope to welcome you back in the future and provide an even better experience Kind regards, Point Team
   

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8. L

   Laarni

   Melbourne

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience. Staff were froendly and accommodating. Food was excellent as well as the selection of drinks offer. Amazing view!
   

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   The Point Revolving Restaurant - Wrest PointResponded on December 5, 2024

   Dear Laarni, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the experience, from our friendly staff and delicious food to the selection of drinks and stunning views. Your kind words mean a lot to us, and we can’t wait to welcome you back again soon! Kind regards, The Point Team
   

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9. H

   Hyland

   Tasmania

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   The setting was lovely the workers was all great
   

   The Point Revolving Restaurant - Wrest PointResponded on December 3, 2024

   Good evening, Hyland Thank you so much for taking the time to share your feedback. We truly appreciate your kind words about the setting and our staff. However, we're very sorry to hear that your dining experience didn’t meet your expectations, especially on such a special occasion like your wedding anniversary. We strive to offer delicious meals that complement our ambiance, and it’s disappointing to hear that the food didn’t meet the mark. Your comments about the vegetables and sauce will certainly be shared with our culinary team as we continuously work to improve. We sincerely hope you'll consider giving us another opportunity to provide you with a much more enjoyable experience in the future. Kind Regards, The Point Team
   

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10. J

    Johnnie

    Tasmania

    2 reviews

    4.0

    2 reviews

    Dined on November 26, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Fantastic view, excellent service and great ambience. Food is good.
    

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    The Point Revolving Restaurant - Wrest PointResponded on November 28, 2024

    Dear Johnnie, Thank you for your wonderful feedback! We're thrilled you enjoyed the view, service, and ambience, and we're glad you found the food to your liking. We look forward to welcoming you back for another great experience soon! Kind regards, The Point Team
    

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