Reviews can only be made by diners who have eaten at this restaurant
- 4.5Food
- 4.6Service
- 4.6Ambience
- 4.3Value
Noise • Moderate
Located in the vibrant Riverwalk development, The Pump House is a multi-level restaurant with two bars, including a scenic rooftop bar with sweeping views of the picturesque Catawba River. This upscale yet casual restaurant blends history and charm, having been transformed from a historic pump house into a one-of-a-kind dining experience.
Led by Executive Chef Benjamin Alwi, The Pump House serves flavorful, southern-inspired dishes like our signature Shrimp & Grits. Pair your meal with selections from our hand-picked wine list or signature craft cocktails.
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My wife had a filet and I had a New York strip, both were cooked to perfection. We also had the fried calamari which was the best we ever had. The cocktails were very good as well. We definitely will be going back and highly recommended the dining experience to all.","submittedDateTime":"2024-05-14T19:32:03Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PUMPKIN","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":123,"endIndex":137,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110056522-160036145016","text":"We loved our dinner at The Pump House. We got a nice seat by the window overlooking the river. Our waitress, Jen, was perfectly attentive and had good recommendations on the menu. The calamari was awesome. My porkchop was so good, but my husband's short rib was even better. They had a great drink menu and a bunch of desserts too. It's a unique spot, thing the elevator up to the top and reading the history signs out front. Can't wait to go back.","submittedDateTime":"2024-05-05T18:07:48Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":184,"endIndex":192,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110017232-120044478082","text":"This spot did not disappoint. Great atmosphere, varied seating options for views, delicious food, friendly and attentive service. Can’t wait to go back. Sweet Tea fried chicken sandwich and with waffles were flavorful. Fried green tomatoes at the perfect stage of ripeness. Beat salad was fresh. Calamari was well seasoned and crispy. Manhattan was on point. No complaints from our group and all pledging to return.","submittedDateTime":"2023-05-09T12:30:50Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":true,"profileColor":"PUMPKIN","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":296,"endIndex":304,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110011599-110109606761","text":"The Pump House was a great experience. Sitting outside looking at the water was the highlight of the night. Also, the calamari was amazing!","submittedDateTime":"2023-04-01T16:55:00Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"TarenM","isVip":null,"profileColor":"ICECREAM","initials":"TM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":118,"endIndex":126,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110006913-170039939537","text":"Often choose Pump House for special occasions, like this for 40th anniversary. Calamari recipe improved over last time. First time seated on 4th floor, nicely smaller and quieter. Food quality is still excellent. Service from Emily was timely and attentive. Still amazed at how the runners use the stairs to shuttle dishes. Nice choice of wines. The petite fillet I had was like \"butter\", so tender and perfectly cooked. Wife had halibut with nicely seasoned cheesy risotto. 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Last night was our anniversary so we were greeted with a card and a free appetizer, and a table looking over the river on a perfect night to eat outdoors. Service was attentive and friendly. The food was excellent. My wife had the trout which she has often, my pork chop was very good. Switching the side pairings was no problem. Wine list is excellent. This place is special.","submittedDateTime":"2024-05-30T15:53:53Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"MUSTARD","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":336,"endIndex":345,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110044589-140169740954","text":"I would go back to give the Pump House a second chance. We were not overwhelmed while dining during Charlotte Restaurant Week. My pork chop entree was good but served luke warm. My wife's shrimp and grits was way too spicy but she is an excellent cook and knows how it should be prepared. The wine, a New Zealand sauvignon blanc, was excellent. Her fried green tomatoes were also very good.\n\nDessert options were not good at all. The \"apple crisp\" appeared to be made with apple sauce. The \"cheesecake\" looked and tasted like it had been frozen and/or bought in a grocery store. Instead of creamy and rich, it had a stale consistency.\n\nOur server was friendly and helpful but she appeared to have too many tables. Timing between courses, and getting the check, took too long.\n\nWe're a 45-minute drive away, so we would not go back unless we were in the area. Will probably give them a second chance at lunch sometime in the future.","submittedDateTime":"2024-01-24T20:55:37Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"PhillipW","isVip":null,"profileColor":"PUMPKIN","initials":"PW","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":130,"endIndex":139,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2109981983-150003101455","text":"The service was very good! Our server was knowledgeable and attentive. We ordered calamari for our starter. It was good and plenty for an appetizer. The dinner entrees were lacking. One person in our party ordered the pork chop, cooked medium. When he cut into it, it was raw on the inside. It had to be sent back, and took quite a bit of time. The salmon was cooked to order, but under seasoned and bland. Then it took the kitchen a very long time to get our 1 dessert out. Definitely not worth $190 before tip for 3 of us to have a cocktail, share an appetizer, and each have an entree (no sides). In addition, the restaurant is adjacent to a place where people tubing down the river get out and access their vehicles or get picked up, and they’re walking around the property in the swimsuits, carrying coolers, etc. \nSeems fine for lunch, but for the $$ you can get better food and atmosphere elsewhere.","submittedDateTime":"2022-07-19T18:29:30Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"HoosierFoodie","isVip":null,"profileColor":"PLUM","initials":"HF","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":223,"endIndex":232,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/61854921.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/61854921.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/61854921.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/61854921.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"191416-9e7cc3f782f1009e3b01c28ecbbaec23","name":"Seared Salmon","description":"8oz fillet springs farm succotash lemon gastrique","reviewCount":11,"reviews":[{"reviewId":"OT-191416-2110057584-100048243940","text":"We took my Mother-in-law for an early Mother's Day Dinner. She was very pleased with the Salmon and said \"it was the best she ever had\". The rest of our meals were very good. This is the second time we had Kat as our waitress and she was wonderful. The only downside was a table of 8 women who were way too loud for a restaurant atmosphere.","submittedDateTime":"2024-05-06T17:53:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"KenM","isVip":true,"profileColor":"MUSTARD","initials":"KM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":90,"endIndex":96,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110051306-110062086951","text":"Salmon was delicious served with a vegetable medley. Corn muffins are a favorite too!","submittedDateTime":"2024-03-09T22:53:20Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"ChristineC","isVip":null,"profileColor":"PLUM","initials":"CC","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":0,"endIndex":6,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110050666-130147223643","text":"My salmon was a little cool. Waiter was bomb. Ambiance amazing, service impeccable, and drinks spot on.","submittedDateTime":"2024-03-03T16:29:10Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":3,"endIndex":9,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110046613-170004873657","text":"The Pump House met and exceeded expectations again. The food was wonderful. I had the salmon which was perfect and I could have eaten a plate of just the vegies because they were so good. Paired with a perfect Old Fashioned and followed with the Banana Pudding Cheesecake. Yum, yum. We had friends from out of town who had the Queens Special steak and they could not say enough good things about everything. Add excellent service, a unique historic and beautiful restaurant overlooking the river and it just does not get more perfect than this. The only down side for us is that we had a table nearby that was very loud and carrying on a conversation with our friends was difficult. But that happens and am not faulting the Pump House.","submittedDateTime":"2024-01-25T21:01:56Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"MarilynB","isVip":true,"profileColor":"ICECREAM","initials":"MB","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":88,"endIndex":94,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-191416-2110031147-180101468938","text":"Enjoyed it as usual! The black and blue beef is my favorite. And the salmon is always delicious.\n\nSandy Johnson","submittedDateTime":"2023-08-28T13:59:17Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"SandyJ","isVip":null,"profileColor":"PUMPKIN","initials":"SJ","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":69,"endIndex":75,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/59971821.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/59971821.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/59971821.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/59971821.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"rooftop","diningAreaId":12195,"description":"RW","tag":"Bar","localeMatch":true,"active":false,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"roof","diningAreaId":12196,"description":"RW","tag":"Bar","localeMatch":true,"active":false,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"324","diningAreaId":31230,"description":"4 top main dining","tag":"Dining Room","localeMatch":true,"active":false,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"}],"privateDining":{"hasPrivateDining":true,"hasEnhancedPrivateDining":true,"description":"Come experience some of the best southern-Inspired American cuisine available amidst our amazingly beautiful setting on the Catawba River.","formattedPhone":"(803) 417-2306","contact":"Robbie Baldwin","largestCapacity":110,"__typename":"PrivateDining"},"seoTranslations":{"metaTitle":"%(restaurantName)s Restaurant - %(locationName)s | Book on OpenTable","__typename":"SeoTranslations"},"restaurantReviewSummary":{"summary":"The Pump House serves up \"excellent food and service\" with a beautiful river view. 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We appreciate the feedback, and look forward to seeing you again soon. \n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-05-05T12:32:55Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-04T01:49:16Z","dinedDateTime":"2025-05-03T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110093716-190074406299","text":"Waited forever to get a server. Our food was given to another table and had to be remade. It was infuriating! Your customers deserve better. My family and I deserve better. I won’t return.","rating":{"food":3,"service":1,"ambience":2,"value":2,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"John","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for bringing this to our attention. I followed up with our management team and want to sincerely apologize for the experience you and your family had. Our valued guests deserve nothing less than exceptional service, and I completely agree that we fell short in this instance. That’s why we didn’t hesitate to cover your entire bill as a gesture of goodwill and acknowledgment of the error. Your patronage means a great deal to us, and I would truly appreciate any additional feedback on how we could have made things right.\n\nZoe Gilreath\nGeneral Manager","responseDateTimeUtc":"2025-04-29T14:51:21Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-29T12:38:32Z","dinedDateTime":"2025-04-28T18:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110091856-110008388281","text":"Enjoyed our visit very much. The food was good and we got great service! We were able to sit outside and it was very nice !","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Cathy","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"C","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. \n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-05-05T12:27:30Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-28T22:54:14Z","dinedDateTime":"2025-04-28T11:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110093527-120055588362","text":"We had a birthday dinner and the staff was very sweet. Chole was training Brynn, a new server, and they both did a great job and were very attentive to us. She did an excellent job in explaining the service to Brynn. They were both very friendly and my mother in law felt very special on her 91st Birthday.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":17,"nickname":"Tina","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"T","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. \n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-05-05T12:32:32Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-01T00:31:32Z","dinedDateTime":"2025-04-27T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110093468-170221533667","text":"We spent $150 on cold food that was lack luster to say the least. Drinks were full of ice and short on the booze. We ordered the calamari which is the one thing that came out hot and tasted good. It was downhill from there. The blackened shrimp has no seasoning. Idk where the “blackened” went. The scallops were undercooked. The salad was wilted. The broccolini was cold and wilted. The mash potatoes had a strange flavor and the risotto tasted like liquid bacon smoke. We did enjoy the free corn bread. This was the second and last time we will be eating here.","rating":{"food":1,"service":3,"ambience":3,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Mary","metro":{"metroId":50,"displayName":"Phoenix","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"We’re truly sorry to hear about your recent experience at The Pump House. It’s disappointing to know that so many aspects of your meal didn’t meet expectations, especially on a return visit. That’s not the standard we strive for, and we sincerely apologize.\n\nWe appreciate the detailed feedback—it’s important and helps us understand where we need to improve, from the food temperature and seasoning to drink quality and presentation.\n\nIf you’re willing, we’d be grateful if you could share a bit more about your experience, so we can review this further with our team.\n\nThank you again for taking the time to let us know.\n\nSincerely,\nThe Pump House Management","responseDateTimeUtc":"2025-05-05T12:32:14Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-30T00:54:35Z","dinedDateTime":"2025-04-26T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110093519-160007711636","text":"Excellent food and service! Nice ambiance! The seasonal drinks we had were very good. Leave room for dessert!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Michael","metro":{"metroId":17,"displayName":"Miami","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for the great review! It is so nice to hear that you had such a wonderful experience with us. We appreciate the feedback, and look forward to seeing you again soon. \n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-04-26T16:34:12Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-26T14:36:59Z","dinedDateTime":"2025-04-25T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110093283-180118077618","text":"Appetizers were good but entrees were poor. Pork chop was ordered pink but was overcooked to well done plus. Trout was also overcooked and no longer flakey. Do not plan to return.","rating":{"food":1,"service":3,"ambience":3,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Rich","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"R","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"I’m very sorry to hear that your recent experience at The Pump House didn’t meet your expectations. We strive to provide excellent food and service, and it’s clear we fell short during your visit.\n\nYour feedback is incredibly important to us, and we would like to learn more about what went wrong so we can address the issues and improve. If you have an opportunity can you please provide us with more details about your experience. We genuinely value your input and would appreciate the opportunity to make things right.\n\nThank you for bringing this to our attention. We hope to have the chance to provide you with a much better experience in the future.\n\nBest regards,\nPump House Management","responseDateTimeUtc":"2025-05-05T12:28:02Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-29T15:33:21Z","dinedDateTime":"2025-04-23T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110091705-170057495837","text":"Usually great food, service, and ambiance; lacking tonight.","rating":{"food":4,"service":4,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"James W","metro":{"metroId":30,"displayName":"Nashville","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-21T22:02:11Z","dinedDateTime":"2025-04-20T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110091664-130032566013","text":"All six of us enjoyed our Easter meal at the Pump House. We had a beautiful view of the river and the noise level was good - we could all talk together. There was no feeling of being rushed with our three-courses. The servers helping our waiter Noah delivered the wrong dish to a few of us; maybe a learning opportunity. But the overall service especially from Noah was excellent. We will definitely come back. We had a really wonderful Easter experience.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Ray","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. \n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-04-21T14:37:50Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-21T12:10:52Z","dinedDateTime":"2025-04-20T13:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-191416-2110091088-100047905350","text":"We attended the Easter brunch. Food was excellent and our server Chloe was outstanding.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":18,"nickname":"William","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. Please feel free to request Chloe as your server when you folks join us again!\n\nSincerely,\nPump House Management","responseDateTimeUtc":"2025-04-21T14:37:00Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-20T22:51:48Z","dinedDateTime":"2025-04-20T13:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":655,"page":1,"totalCount":6549,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":191416,"cd28":191416,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":2176,"cd76":2176,"cd3":31,"cd19":31,"cd78":10127,"cd5":10127,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
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$45.00 per person
$70.00 per person
The Pump House reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Charlotte
Great for scenic views
Catherine
Charlotte2 reviews
Dined 5 days ago
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John VIP
Charlotte4 reviews
Dined on April 28, 2025
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Cathy VIP
Charlotte5 reviews
Dined on April 28, 2025
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Tina VIP
Charlotte17 reviews
Dined on April 27, 2025
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Mary
Phoenix2 reviews
Dined on April 26, 2025
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Michael
Miami3 reviews
Dined on April 25, 2025
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Rich VIP
Charlotte2 reviews
Dined on April 23, 2025
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James W
Nashville6 reviews
Dined on April 20, 2025
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Ray
Charlotte3 reviews
Dined on April 20, 2025
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William
Charlotte18 reviews
Dined on April 20, 2025
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The Pump House offers takeout which you can order by calling the restaurant at (803) 329-8888.
The Pump House is rated 4.5 stars by 6549 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
575 Herrons Ferry Rd, Rock Hill, SC 29730