The Rec Room - Brentwood

Review summary

1. C

   Christina

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fast, friendly service, great atmosphere very attentive manager on shift Our first time there tonight and we will definitely return 
   

   The Rec Room - BrentwoodResponded 1 day ago

   Thank you for the five star review Christina! We are so happy you enjoyed your experience with us and I will be sure to share your feedback with the restaurant managers from yesterday =) Happy Holidays!
   

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2. A

   Amani

   Edmonton

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Tempura Jalapenos. Food and drinks seems to add up quick, but is good.
   

   The Rec Room - BrentwoodResponded on November 18, 2024

   Thank you for the four star review Amani! The tempura jalapenos are one of my personal favorites as well =) Hope to see you back soon!
   

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3. z

   zaheed

   VIP

   Vancouver

   60 reviews

   5.0

   60 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you, Brentwood Recroom for a wonderful evening! 
   

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   The Rec Room - BrentwoodResponded on November 18, 2024

   Thank you for the five stars Zaheed! We hope to see you back again soon!
   

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4. z

   zaheed

   VIP

   Vancouver

   60 reviews

   5.0

   60 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Thank you for a wonderful evening Rec room Brentwood crew! The comedy shows very enjoyable, and the half price burgers was an epic value! 
   

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   The Rec Room - BrentwoodResponded on November 5, 2024

   Zaheed! Thank you for the five star review. We will pass on the positive feedback to the entertainment team on the comedy show and hope to see you again for some half-priced burgers soon.
   

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5. B

   Blake

   Vancouver

   4 reviews

   2.0

   4 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   I recently visited The Rec Room in Burnaby, and, unfortunately, the experience fell short of expectations. Service was disappointing. We ordered nachos as an appetizer, but they were brought out alongside our main dishes rather than ahead of time. While the fries were a highlight—perfectly crispy and well-seasoned—the rest of the food missed the mark. The burger buns were crusty, likely from sitting under a heat lamp too long, and the cheese on the nachos was barely warm. Additionally, we wanted refills on our waters, but our server was nowhere to be found.
   

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6. M

   Mila

   Vancouver

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   The fully loaded nachos with pulled pork was cold. There wasn’t even enough pulled pork, and barely any cheese. It was just “fully loaded” with cold salsa & jalapeños.
   

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7. T

   Tim

   Vancouver

   1 review

   4.0

   1 review

   Dined on September 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   At first service was slow. I did not get a glass of water or a plate even for 20 minutes or so. We were there for AYCE wings and it was quite slow. The wings were coming out an order every 15-20 minutes. Then we were told the kitchen was closing at 10 pm and we had arrived at 930 pm. One of the people in our group complained as we had only gotten 12 wings each. We were hoping to get at least 30 each since it was AYCE. They then really upped their game at this point. They brought out a lot of wings fast and furious to my party of 8 and then provided very good service for the rest of the evening and we were pleased. We ate our fill and got close to 30 wings each and they provided us with free popcorn when we were leaving. They made things right.
   

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8. G

   Gordon

   VIP

   Vancouver

   44 reviews

   2.0

   44 reviews

   Dined on August 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Took advantage of their Monday wings promotion. The wings are ok. The breaded version is heavily breaded. However, when being seated, we were told the table was only available for 1 hour as they are fully booked. They were not full when we left. Unfortunate they choose to limit seating time.
   

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9. H

   Hao

   Vancouver

   1 review

   3.0

   1 review

   Dined on August 20, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   We went for Monday all you can eat wings. The menu says "Jumbo Wings" but all the wings are smaller than what you get from superstore. Wings are cooked very dry and hard, there are only 4 flavors to choose from. You pretty much won't order the 2nd time for the same flavor. Kids Mac and Cheese taste very powdered. KD Mac and cheese taste much better. Server is nice and polite, just a bit slow. We waited for at least 5 minutes before he came to say Hi. The whole place is too noisy to have a conversation. I will not come for 2nd time.
   

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10. G

    Gill

    VIP

    Vancouver

    3 reviews

    2.0

    3 reviews

    Dined on August 13, 2024

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 4

    Remember The Simpsons episode where Homer goes to an AYCE seafood buffet, gets kicked out, and drives around all night? That's me but with wings. I get limits and cooking times but there was one round that took 19 minutes out of a 90 minute seating limit. In comparison, Dave and Busters (a similar concept for a similar price) I was completely unrestricted and ate 92 wings. Here I got 36, which is nearly 1/3 what I could theoretically eat.
    

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