The Refectory

The Refectory reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. m

   michael VIP

   Washington DC28 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service were wonderful. This time the portions were just rights however it was exceptionally noisy that’s why I didn’t give you 5 stars
   

   The RefectoryResponded today

   Hey Michael, Thanks for your feedback! We're thrilled to hear you enjoyed our food and service. We apologize for the noise level and understand that it impacted your dining experience. We appreciate your understanding and look forward to your next visit. Best, The Management Team
   

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2. E

   Ebony

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, customer service was solid. We ordered the waiters recommendations, chefs kiss!
   

   The RefectoryResponded today

   Hey Ebony, We're overjoyed to hear that you had an amazing experience at The Refectory! It's fantastic to know that you enjoyed our food and found our customer service to be great! We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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3. B

   Barbara VIP

   Chicago26 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was good. Service was good. Hard to find (this is OpenTable’s fault). Address omitted “East” so it took us to Berwyn, not Villanova.
   

   The RefectoryResponded 4 days ago

   Hi Barbara, Thank you for taking the time to review The Refectory. We're glad to hear you enjoyed our food and found our service to be good. We apologize for the confusion with our location - we'll definitely look into this. We appreciate your understanding and patience. We hope to see you again soon! Best, The Management Team
   

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4. R

   Robert VIP

   Philadelphia8 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Normally like the atmosphere. We were seated next to a family apparently celebrating graduation and children were screaming (not crying)for the duration of the evening. Parents were oblivious and apparently didn’t care. The server was very nice and caring. Appeared a bit over stretched. Ordered same meal I had previously. Inconsistent with last time we were there. My wife ordered bronzino the last time there. Small portion and not that good. This time she ordered salmon. Very small and not that good. Prior to coming again will check to see events happening and avoid coming that night. Wait for meal was long possibly because of large parties. Will give it another try in the future. There was some discrepancy in feed back for food allergy.
   

   The RefectoryResponded on April 29, 2025

   Hi Robert, We're sorry to hear about your recent experience at The Refectory. We appreciate your feedback and we're glad that you found our server pleasant and caring. We regret to hear about the noise level and the inconsistency in your meal orders. We'll certainly look into this and work on improving these aspects. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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5. E

   Eunice

   Philadelphia74 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Shared blueberry pancakes and mushroom flatbread. Very good. Tea could have been hotter.
   

   The RefectoryResponded on April 29, 2025

   Hello Eunice, We're delighted to hear that you enjoyed our blueberry pancakes and mushroom flatbread! We always aim to provide top-notch food and service, and we're glad to know we hit the mark for you. However, we're sorry to hear that the tea temperature didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guests' experiences. Thank you for your review and we hope to serve you again soon. Best regards, The Refectory Management Team
   

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6. M

   Muge

   Philadelphia1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful evening at the Refectory. The food was outstanding, and the service was great. We'll come back.
   

   The RefectoryResponded on April 26, 2025

   Thanks for the feedback! We're thrilled to hear that you had a wonderful evening at The Refectory. It's great to know that you enjoyed our food and found our service to be top-notch. We're always here to provide you with an exceptional dining experience and your kind words are truly appreciated. We look forward to welcoming you back soon!
   

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7. M

   Melissa VIP

   Atlantic City1 review

   3.0

   Dined on April 24, 2025

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 3

   Great location and nice ambience. Food was averge at best and the service was poor.
   

   The RefectoryResponded on April 26, 2025

   Hello Melissa, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our location and ambiance. However, we're sorry to hear that our food and service didn't meet your expectations. We strive to provide a high-quality dining experience to all our guests and it seems we fell short this time. We appreciate your honest feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

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8. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very well-prepared. Our lunches were delicious and looked beautiful. Very comfortable surroundings with exceptional sound control. We both wouldn't hesitate to come back.
   

   The RefectoryResponded on April 26, 2025

   Hey, thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed our well-prepared lunches and found the surroundings comfortable. We always strive to provide a lovely and well-controlled environment for our guests. We're glad you had a wonderful experience and we can't wait to welcome you back to The Refectory. Best, The Management Team
   

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9. C

   Cathleen VIP

   Philadelphia9 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time here and attended it after Easter Mass. Food and drinks were delicious and great value for the price. We will definitely be returning.
   

   The RefectoryResponded on April 26, 2025

   Hey Cathleen, Thank you for your kind words and for choosing The Refectory after Easter Mass. We're thrilled to hear that you enjoyed our food and drinks, and found them to be great value for the price. We strive to provide our customers with an exceptional dining experience, and your feedback tells us we're on the right track. We look forward to welcoming you back for another delightful experience. Best wishes, The Management Team
   

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10. B

    Bob VIP

    New York City36 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great spot when visiting our son! Great food. Great service! Highly recommend!!
    

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