The Refinery

The Refinery reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Julia

   London1 review

   4.0

   Dined on February 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good service, lovely atmosphere, good food, only thing music was a little loud, and I say that as it was early dinner around 6ish with some old friends not seen for a while, so would have been nice if music was not so boom boom. Maybe early evening a little more subtle music then ramp it up later. But had a lovely evening x
   

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2. B

   Burcin

   London4 reviews

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a very nice day, great service good food. Thank you :)
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on June 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The restaurant was out of a lot of food. The atmosphere was great as far as decor and vibes but it was very empty.
   

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4. S

   Susan VIP

   Charleston7 reviews

   5.0

   Dined on March 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe and unique menu!
   

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5. JB

   JudithB

   London2 reviews

   2.0

   Dined on September 8, 2023

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Sorry to say my party of 5 was very disappointed at the Refinery last Friday. My husband tried about four times to get a beer while waiting for our other three friends. He was told he couldn’t order from the bar yet no waiter came to take his order. The worst part of the evening was that even though we were quite far away from the tv rugby game, the noise level was sky high. First with music far too loud and then with raucous cheering. Nice for rugby fans but terrible for us. We couldn’t hear the person sitting right next door to us. It was all in all a very unpleasant dinner. And we won’t be returning. We did ask several times for the music and noise to be reduced but nothing happened.
   

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6. d

   disappointed

   San Francisco3 reviews

   4.0

   Dined on September 5, 2023

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   the menu is very odd... not even close to being vegan (they have burgers and other meat dishes) their only 'cheese' is vegan. at lunch, their salads have a really strange combo of ingredients, (like sauerkraut) and, also oddly, have no sandwiches... it is a casual place with a limited menu (most of the same ingredients appear in various dishes) ... offering better options that are easy to prepare would make some sense. on the bright side, outdoor seating option right behind the tate modern is xlnt... and why i booked it!
   

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7. OT

   OpenTable Diner

   Glasgow3 reviews

   2.0

   Dined on August 25, 2023

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I didn’t have a great experience. I ordered the bruschetta meant it was ok missing flavour and only 1/2 an olive in the topping mix. Then I had the salmon where it was bone galore. When bring it up the waitress was great, however the manager not so much. Got told they buy it in from a supplier stating it’s boneless but they have no way to control this, they need to relook at suppliers in my view rather than just make excuses. Also, drink service was slow, saw a drink that we’d ordered on the side for a good 10mins before being brought over in the midst of all the excuses about the food. Sadly I won’t recommend this place. Managers need to take more accountability rather than playing the blame game
   

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8. SR

   SallyR

   London3 reviews

   3.0

   Dined on August 14, 2023

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was slow and there were not many customers. Food was good. Expensive though.
   

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9. SD

   SharonDesmond VIP

   London3 reviews

   2.0

   Dined on August 1, 2023

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The vegan burger was awful. Bring back the the mountain burger!
   

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10. OT

    OpenTable Diner

    London1 review

    4.0

    Dined on February 24, 2023

    1. Overall 4
    2. Food 4
    3. Service 1
    4. Ambience 4

    Service was poor, spent most of the time looking for a waiter rather than facing my lunching partner
    

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