The Restaurant at North Block

Review summary

1. D

   David

   VIP

   San Francisco

   76 reviews

   3.0

   76 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Napa restaurant week menu was excellent food .. tasty vignette on salad, nice lobster bisque, fish and meat plus excellent desserts with an authentic tiramisu. Servers tried hard, but not very competent .. kept waiting for 30 minutes as greeter forgot about us; mixed flat and sparkling water (which was a weird taste combination); oversold on suggestions; ... then added a service charge to bill which got subtracted from tip. Menu was quite hard to read in ambient lighting and some quite noisy diners at nearby table Great food, mediocre experience.
   

   The Restaurant at North BlockResponded 3 days ago

   Thanks for visiting us, David. We're delighted to hear that you enjoyed our Napa restaurant week menu and found our food tasty. We're sorry to hear that there were some issues with the service and the lighting, and we'll certainly take your feedback into account. We're glad that you found our desserts to your liking. We hope to have the opportunity to serve you again soon, and provide a more positive experience. Best, Juan Cabrera Executive Chef
   

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2. N

   NORMAN

   San Francisco

   15 reviews

   4.0

   15 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The tasting menu was delicious, but this Napa restaurant week promotion did not satisfy my appetite. I feel there should have been a greater number of dishes to sample. Even though the dishes were meant as samples, I was hoping there were more courses for me to sample than just 3.
   

   The Restaurant at North BlockResponded 3 days ago

   Hello Norman, Thank you for your review and for choosing to dine with us at The Restaurant at North Block. We're thrilled to hear that you enjoyed our tasting menu. However, we understand that you felt that our sampling menu did not meet your appetite. We're also sorry if you felt that there should have been a greater variety of dishes to sample. Your feedback is invaluable to us as we continually strive to improve and offer a more satisfying dining experience. We hope to have the opportunity to serve you again and provide you with a more satisfying experience. Best wishes, Juan Cabrera Executive Chef
   

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3. M

   Myriah

   Las Vegas

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   They set us outside and completely forgot about us. We were served water and then no one ever came to our table again. We waited almost half an hour and then just left. Very disappointing.
   

   The Restaurant at North BlockResponded 6 days ago

   Dear Myriah, Thank you for taking the time to share your experience. I want to sincerely apologize for the lack of service during your visit. It’s deeply disappointing to hear that we fell short, especially as you were looking forward to our charred octopus. While I’m glad to hear you enjoyed the drinks and bartender, I am truly sorry for the rest of the experience - or lack there of. Please know we are addressing this issue to ensure that this never happens again. I’d love the chance to make this right. We hope to welcome you back for the experience you deserve. Warm regards, Jessica Eisenberg General Manager
   

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4. L

   Liz

   San Francisco

   207 reviews

   5.0

   207 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish the tasting menu dazzled. The lobster bisque was very flavorful with a substantial lobster medallion that rounded out the dish. The beef short rib was mouthwatering. Perhaps the addition of broccolini or another vegetable other than the mash potatoes and micro greens would have balanced this dish. It was amazing, just missing something. The caramel budino was out of this world! Be prepared that this tasting menu is just that, ‘tastes’. They are super flavorful and a treat for the senses, however rather small portions. Sadly, we left still peckish. I would still highly recommend this restaurant for a taste of the senses!
   

   The Restaurant at North BlockResponded 6 days ago

   Good afternoon Liz, Thank you for your glowing review! We’re thrilled to hear that our tasting menu dazzled your senses from start to finish, and that you enjoyed highlights like the lobster bisque, beef short rib, and caramel budino. Your thoughtful feedback on the portion balance and vegetable pairing is truly appreciated—we love hearing how we can elevate the experience even further. We’re honored by your recommendation and can’t wait to welcome you back for another flavorful journey! Warm regards, Jessica Eisenberg General Manager
   

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5. N

   Nancy

   VIP

   San Francisco

   109 reviews

   5.0

   109 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Visited for Restaurant Week and the food was outstanding! We started with the farm salad & lobster bisque (amazing!) But the show stopper was the short rib in Bordelaise sauce - wow! So tender, no fat or oil, just lean meat & the fabulous sauce over mashed potatoes! Had the Tiramisu to finish - all excellent! They have an incredible chef!
   

   The Restaurant at North BlockResponded 3 days ago

   Hey Nancy, We're thrilled to hear that you enjoyed your visit to The Restaurant at North Block for Restaurant Week! It's fantastic to know that our farm salad & lobster bisque, short rib in Bordelaise sauce, and Tiramisu hit the mark for you. Your feedback about our chef's culinary skills truly warms our hearts. We're grateful for your high ratings and your kind words. We're looking forward to welcoming you back soon. Best, Juan Cabrera Executive Chef
   

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6. P

   Paul

   VIP

   San Francisco

   209 reviews

   5.0

   209 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Service was top shelf. Server Austin was thorough and his pace was just right. Jesus complemented the staff with his eagerness to help and make our dining enjoyable Wine list was decent albeit the wine glasses were not of my expectation. Need bigger
   

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   The Restaurant at North BlockResponded 7 days ago

   Hey Paul, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and service. We strive to provide a top-notch experience for our guests, so your compliment means a lot to us. We appreciate your feedback about the wine list, we're always looking for ways to improve. We look forward to welcoming you back to The Restaurant at North Block soon. Best regards, Juan Cabrera Executive Chef
   

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7. D

   David

   VIP

   San Diego

   48 reviews

   5.0

   48 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a terrific dinner during restaurant week at North Block. Food and service were wonderful. Dave Clark!
   

   The Restaurant at North BlockResponded 6 days ago

   Hi David, We're thrilled to hear that you had a great dinner during restaurant week at North Block! It's wonderful to know that you enjoyed our food and service. Your kind words mean a lot to us. We always strive to provide the best for our guests, and your feedback lets us know we're on the right track. Thank you for choosing us during your restaurant week. We look forward to welcoming you back soon! Best regards, Juan Cabrera Executive Chef
   

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8. H

   Hillary

   VIP

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined on January 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The restaurant week menu was just average. North Block has an issue with consistency. We are locals and go often. Some nights the food is excellent and other nights very disappointing.
   

   The Restaurant at North BlockResponded on January 17, 2025

   Hi Hillary, Thank you for your feedback. We're glad to hear that you've dined with us often and have appreciated our service. We're sorry to hear that you found some consistency issues with our menu. We're committed to improving our offerings and your experience will help us do just that. We hope to serve you again soon. Best, Juan Cabrera Executive Chef
   

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9. E

   Elizabeth

   VIP

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for restaurant week, and every course was a hit. A most enjoyable meal from beginning to end.
   

   The Restaurant at North BlockResponded on January 16, 2025

   Thanks for the review, Elizabeth! We're thrilled to hear that every course was a hit during your visit to The Restaurant at North Block. It's great to know that you enjoyed your meal from beginning to end. We strive to make every visit enjoyable and memorable. We appreciate your kind words and high ratings. We can't wait to welcome you back for another enjoyable meal soon! The Management Team
   

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10. c

    catherine

    VIP

    San Francisco

    8 reviews

    3.0

    8 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    The cocktails were great. Food was not that great for the price. Menu was limited. Ambiance was nice. Service was not as expected.
    

    The Restaurant at North BlockResponded on January 14, 2025

    Hello Catherine, Thank you for taking the time to review The Restaurant at North Block. We're pleased to hear that you enjoyed our cocktails and found our ambiance to our liking. However, we're sorry to hear that our food and service didn't meet your expectations. We strive to provide a unique dining experience and your feedback is valuable in helping us improve. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
    

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