- Overall 1
- Food 1
- Service 1
- Ambience 5
First and most importantly the new Rose at Dumfries needs major help. We have been there several times and have encountered a severely under trained staff. This past Friday was no exception. We got to the Sports Bar at our reserved time. They had NO IDEA what Open Table was or that people used it to book there. We had no reserved table waiting for us! Only able to get a table because we were there so early. The service was extremely slow, our waitress had no idea of the beers served( “ they have not printed a list yet”). We ordered nachos with ground beef. The server was irritated as we had to make him go back for salsa and guacamole which were supposed to come with. We didn’t dare ask him for the sour cream. The nachos came not with ground beef but a COLD shredded beef. We asked our waiter- her reply” that’s what you get”.
We are returning this coming Friday to hear the band. We will eat beforehand and will get there early enough to place our own hand made “ reserved” signs on the tables needed.
Wish us luck!