The Ruxton

Review summary

1. S

   Sharon

   Washington DC

   20 reviews

   5.0

   20 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Ruxton was incredible! The food, the staff, the ambience, everything was on point. We had a very enjoyable experience. Will definitely be back. We had the Dine to Donate menu with additional items off the full menu. Everything we ate was excellent. Will definitely return. Great for date night and special occasions.
   

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2. s

   shanae

   Baltimore

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a long wait even though we had reservations, come to find out it was restaurant week 🤦🏾‍♀️. But the service was great and food was AMAZING a little pricey but I can say it was worth it .
   

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3. T

   Tanesha

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service. Jerome was so kind as he escorted me to my table. Von was very knowledgeable on the food selections. I don’t recall the lady who assisted us with the bottle of wine selection, but she gave us a great recommendation. Everything was great!
   

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4. P

   Patrick

   Baltimore

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very amazing place. I would recommend going with a group of people.
   

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5. A

   Andrea

   VIP

   Philadelphia

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. Staff was pleasant, informative & engaged. Celebrate a birthday. They provided a card & cup of sorbet. Too cute! Can’t wait for my next visit.
   

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6. L

   Lekiah

   VIP

   New York City

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 1

   Restaurant Review ⭐️⭐️⭐️ We arrived on a Friday evening at 6:45 pm and unfortunately, our experience was far from what we expected. Our main courses didn’t arrive until after 8 pm, which was disappointing. The waiter assigned to us was in training, with a trainer assisting, but the service still fell short. The waiter was missing in action for most of the night, and I had to ask other staff to locate him—twice. To make matters worse, the trainer asked if the trainee had inquired about allergies, which he hadn’t. This was concerning, as attention to such details is crucial. We’ve dined here before, and our previous visit was fantastic, with quick service and a phenomenal waitress. Unfortunately, last night was a definite letdown. One of the items I ordered never showed. The extra napkin requests never appeared until I had to flag someone down. There were a number of issues. Additionally, the noise level was insane The only saving grace was the quality of the food, which was excellent—hence the 3-star rating. For a $350 bill, we expected much better service. To make things worse, I informed the restaurant about our anniversary when making the reservation. Most establishments would acknowledge this with a small complimentary dessert or celebratory toast. Instead, we only received a Ruxton card, which felt impersonal and underwhelming. It was extremely busy and loud, and the waitstaff seemed overwhelmed. A suggestion: assigning waiters to specific sections per row instead of having them scattered all over the place could help improve the efficiency and quality of service. I hope this feedback helps the restaurant address these issues because the potential for a great experience is clearly there.
   

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7. A

   Allison

   VIP

   Atlantic City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   SPECTACULAR! Food was amazing, ambience was stellar, service was superior. My absolute favorite was the chicken fried lobster tails, which were plated on this divine arrangement of sweet and spicy sauces. Very unique blend of flavors and a true delight. HIGHLY RECOMMEND!
   

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8. C

   Conway

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience! The customer service was excellent and the food was cooked to perfection!
   

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9. C

   Clay

   Baltimore

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My girlfriend took me here for my birthday. The service was outstanding, the food was phenomenal, and the atmosphere was amazing. I highly recommend going here to eat, I have no complaints about this place.
   

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10. S

    Sasha

    Baltimore

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I went with friends to celebrate my birthday and the food was amazing. I enjoyed everything I ordered. The fried lobster was delicious and the charbroiled oysters were delicious too. Definitely recommend going.
    

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