The Square Tavern

Review summary

1. A

   Alexander

   London6 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   All good for a quiet drink with friends. Please ignore my food rating - didn't have food, but open table site insisted I have it a food score!!
   

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2. G

   Graham

   London1 review

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was not how we expected. We were disappointed with the service, table, and atmosphere. The food was okay.
   

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3. A

   Ashleigh

   London31 reviews

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We found a last minute booking available online at The Square Tavern for Christmas Day and completed all the steps including the pre-order. We were incredibly grateful for this as the booking was for a family whose daughter is in ICU in a critical condition. I tried to call the pub over five times the day after I had completed the booking to confirm that everything had gone through, with no answer. £175 deposit was taken from my card so the booking seemed secure. 4pm on Christmas Eve we receive a phone call saying that the booking could not be completed which is entirely unacceptable - the booking should never have been available online if it wasn’t possible to book. This left an entire family without a place to eat at Christmas. Very disappointed in this experience.
   

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4. M

   Martina

   London2 reviews

   2.0

   Dined on December 19, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   This review is only about the Christmas 3 course meal The turkey was so white and dry it felt more like a cardboard cutout than a festive feast. Each bite required more effort than it should have and by the end, I was seriously considering dunking it into my drink for moisture. The potatoes tasted like they had been borrowed from last Christmas, and the whole thing screamed, 'Microwave meal'. And the gravy? Oh, the gravy. It was as if the chef had an artistic vision but ran out of paint. A single spoonful splattered randomly across the plate in what I can only assume was a bid for modern art. It didn’t scream ‘festive feast’; it screamed, ‘Oops, I missed!’ To top it off, the website promised luxury looking food, but in reality, it was more like a two-star attempt. If you’re thinking about booking your Christmas dinner here, do yourself a favor and stick to the local chippy. For me, it’s a firm ‘never again’—but hey, at least I’ve got a story to tell at next year’s Christmas party!
   

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5. M

   Manisha

   London1 review

   5.0

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience for our work Christmas party. Lovely ambience and great customer service. delicious food. Thankyou so much for the free bottle of prosecco and Christmas crackers! we were talking about it for days after. Easy to organise also.
   

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6. K

   Kameron

   London1 review

   1.0

   Dined on October 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I almost never write reviews but feel the need to for this one... Booked in a couple of weeks in advance for a work team lunch. I was not contacted about a pre-order, nor was I responded to when I messaged them asking about one. They only set up the table when I arrived. 15-20 minutes after being seated, we were given an updated menu with things they didn't have in stock. I was waiting at the bar to order for about 15 minutes while other people were served as soon as they came in (granted we had a big order and they were just having drinks but no communication at all). Lots of sighs and huffs while we were ordering and were told we'd have to go and get our own coffees from next door if we wanted them as they were short staffed - even though they were on the menu. Finally got the order put through and *just* as I paid was told it would be a minimum of a 45 minute wait which we couldn't do as we all needed to get back to work. The amount was of course refunded but along with a shrug of the shoulders and a 'not our problem' attitude. Absolutely no communication at all. This isn't the first time I've had a lunch messed up in here either - but at least I got to eat last time! Great place to drink but definitely do not recommend eating here.
   

   The Square TavernResponded on November 7, 2024

   Hi Kameron, This sounds like an awful experience and probably is the reason we are now the new owners of the pub! We've been here 5 days and would really like to get you in soon to show you how we've already changed things around. Please feel free to drop us a message or email with your contact details and we'll make sure you're looked after the way you should have been earlier this month. Harry & Jack
   

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7. OT

   OpenTable Diner

   Frankfurt1 review

   1.0

   Dined on July 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a confirmed reservation via open table. The staff simply sent us away. Blaming open table. I do not recommend this place at all. Very unproffessional.
   

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8. OT

   OpenTable Diner

   London1 review

   4.0

   Dined on July 10, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   i'm a regular for drinks, first time tried the stone baked pizza, not for my liking for the price paid. Staff and service is great.
   

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9. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on July 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful experience. Glad I was able to celebrate my birthday there
   

   The Square TavernResponded on July 10, 2024

   Thank you for your lovely review! We’re honoured that you chose to celebrate your birthday at The Square Tavern. It’s wonderful to hear that you had a great experience. Our team is dedicated to making special occasions memorable, and we’re delighted that we could be a part of your celebration. We look forward to welcoming you back for more happy moments. Best regards, The Square Tavern Team
   

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10. JJ

    JaneyJane

    London6 reviews

    1.0

    Dined on June 26, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Beware of booking here! Not enough staff, over 10 mins to be served at the bar. Really poor food with items missing despite asking us for a pre order. No mozzarella on my mushroom starter, as per menu, and calamari not crispy. They'd run out of mushy peas for my pre ordered fish and chips. Pie was meant to come with mash but turned up with microwaved dauphinoise that tasted like it was from a discount supermarket, and the gravy was gloopy and weirdly sweet! Wine we wanted (Viognier) not available. After 9pm all patrons asked to go inside, due to residential area. While this is understandable, unfortunately it meant the volume levels were crazy and it was impossible to hear each other. Staff tried their best, but clearly some major issues to get sorted here...
    

    The Square TavernResponded on July 10, 2024

    Thank you for taking the time to share your feedback. We sincerely apologise for the issues you encountered during your visit. We are very sorry to hear about the delays in service and the shortcomings in the food quality and availability. It’s disappointing to know that your dining experience did not meet the standards we strive to uphold and we will address these issues with our kitchen. Regarding the early closure of our outdoor area, we ask all patrons to come inside after 9 pm out of respect for our neighbours and to maintain acceptable noise levels. We appreciate your understanding and the efforts of our staff, and we are committed to resolving these issues promptly. We hope you will consider giving us another chance in the future. Kind Regards, Faye
    

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