The Steakhouse at Paso Robles Inn

Review summary

1. H

   Heather

   Central Coast

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great service was good . Definitely would go again
   

   The Steakhouse at Paso Robles InnResponded 6 days ago

   Hello Heather, We're thrilled to hear you enjoyed the food and service at The Steakhouse at Paso Robles Inn. It's always a pleasure to know our guests are happy with their dining experience and we're glad you plan to return. We appreciate your feedback and look forward to serving you again soon! Best regards, The Management Team
   

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2. J

   Jacqueline

   Central Coast

   1 review

   4.0

   1 review

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything thing was fine, nothing stood out one way or the other.
   

   The Steakhouse at Paso Robles InnResponded on December 13, 2024

   Hello, Thank you for taking the time to leave us a review. We're glad to hear that you had a good experience overall. We're always working to improve our service and food quality, and your feedback helps us to do that. We hope to see you again soon at The Steakhouse at Paso Robles Inn. Best, The Management Team
   

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3. K

   Kara Lea

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The service was not great. The food was okay, but the overall restaurant has a very run down look.
   

   The Steakhouse at Paso Robles InnResponded on December 11, 2024

   Thanks for the feedback, Kara. We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We appreciate your comments about our service and the overall appearance of our restaurant. We're always striving to improve and your feedback is invaluable in this process. We hope you'll consider giving us another chance to provide you with a better dining experience. Best regards, The Management Team
   

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4. N

   Noel

   Central Coast

   1 review

   2.0

   1 review

   Dined on December 5, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The price was fair the food was not good over salted potatoes poached eggs were overcooked for being the only customers that morning it was a big disappointment on top of being sat at a dirty table. The server was nice and friendly and attentive
   

   The Steakhouse at Paso Robles InnResponded on December 10, 2024

   Hey, We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We take pride in our food and service, so we're disappointed to hear that it didn't live up to your expectations. We also apologize for the state of our table - we strive to maintain a clean environment for all our guests. Your feedback is invaluable and we'll certainly use it to improve. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. M

   Mari

   Orange County

   19 reviews

   4.0

   19 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We’ve been coming to the Paso Robles Inn for dinner for about 18 years. Over that time they’ve done a lot of updating in their dining room and in the cattleman bar upstairs. Last night‘s dinner was a bit of a disappointment as the service was not what we usually have. I don’t know if it was the day, the Friday after Thanksgiving, and problems getting staffing. The waiter did give us a glass of wine to make up for it. Also, my pork chop dinner which was delicious was not very hot. We will be back to see if this just was an unusual day at the restaurant.
   

   The Steakhouse at Paso Robles InnResponded on December 5, 2024

   Hello Mari, Thank you for your feedback, and thank you dining with us for 18 years! I apologize if our service was not up to our normal standards, no excuses on our part. I hope we get another opportunity to serve you again really soon. Thank you!
   

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6. A

   Alan

   San Francisco

   1 review

   2.0

   1 review

   Dined on November 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Had to send fillet back it was charcoal on the outside. Totally inedible. My short ribs were very dry. Another asked for prime rib end cut and even though it’s supposed to be well done it was beyond well done and should have never been served. My wife’s halibut was over cooked. For the money spent not worth it. Our waiter did the best she could. No complaints about her she did a great job.
   

   The Steakhouse at Paso Robles InnResponded on November 30, 2024

   Hello Alan, Thank you for the feedback, it is unfortunate we missed the mark on your meal. We set a high standard for ourselves and when we do not meet that, we need to reevaluate ourselves to make sure we are getting it right. We hope we get another chance to serve you in the future. Have a great rest of your weekend and Happy Holidays.
   

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7. C

   Catherine

   Los Angeles

   35 reviews

   2.0

   35 reviews

   Dined on November 29, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   It was our first Thanksgiving in the area, so we wanted to experience local fine dining. We had driven by the hotel on a number of occasions, and were curious, so decided to take a chance on a holiday. The hotel in which this is houses this restaurant is listed as historical landmark, which is a draw for me. And it was listed as excellent by a local travel/tourism blog. I will begin by saying that we may or may not return here. It wasn't that it was horrible, but it was not that outstanding either. We had a reservation. It was late dinner, and we got hungry, so we showed up early because we thought we could get a table sooner. Nope. Staff shortages. When we checked in, we were told that even after being seated, 45 minute wait to receive the order. And by the time we we finished our dinner, they had run out of dessert. I'm also not sure that this restaurant could be considered fine dining. There's window seating facing the street and the outdoor patio with fire pits. There were tablecloths and table settings, but it felt more business casual than true 4 or 5 star restaurant. Maybe for Paso Robles this is fine dining? There was a limited menu because of holiday. Not a problem for us, but I think if we were to return here, we'd probably be happier with lunch menu. The food was adequate, but a little pricey for what it was. We wanted to be wowed. The service was a little slow because of staff shortages. We were already hungry, so it didn't help our mood. But our server was pleasant and helpful in choosing our entrees. An underwhelming experience overall. Returning is a maybe
   

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   The Steakhouse at Paso Robles InnResponded 3 days ago

   Thanks for visiting us, Catherine. We're glad you chose The Steakhouse at Paso Robles Inn for your first Thanksgiving dinner in our region. We're sorry to hear about the long wait and the limited menu during the holiday. We understand how those factors could have impacted your experience, and we sincerely apologize for any inconvenience caused. We're pleased to hear that our staff and service met your expectations. We appreciate your feedback and will take it into consideration as we strive to improve. We hope you'll consider returning in the future for a better experience.
   

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8. S

   Shannon

   VIP

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Came for Thanksgiving and was highly disappointed. We arrived at 6:00, and were promptly seated. Waitress came and took drink order, which arrived within a couple minutes. We then ordered our meals around 6:20. Our food was not brought to our table till 7:30. Over an hour wait for food is unacceptable . Prime rib was good, turkey was good. Mac and cheese was overcooked and seemed like it had been sitting for a long time. Deviled egg trip was super overcooked and tiny for price. Pumpkin cheesecake looked like remnant when brought to table, but actually tasted really good. Cocktails were delicious and well priced. Food was super overpriced. Overall highly disappointed and do not plan on recommending nor returning.
   

   The Steakhouse at Paso Robles InnResponded on November 29, 2024

   Hi ShannonP, We're truly sorry to hear about your disappointing experience at The Steakhouse at Paso Robles Inn. We understand how frustrating it can be to wait for your meal, especially when you have plans for the day. We also regret that the food did not meet your expectations. We're glad to hear that you enjoyed our drinks and the service, but we understand that the food was not up to par. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll consider giving us another chance to provide a better dining experience. Best Regards, The Management Team
   

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9. C

   Cynthia

   San Diego

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The ambience and grounds were very pleasant. The wait staff did an admirable job. But, the food was a disappointment especially for such a special event; Thanksgiving. Just not tasty and flavorful at all.
   

   The Steakhouse at Paso Robles InnResponded on November 29, 2024

   Thanks for the feedback. We're glad you enjoyed the ambiance and grounds at The Steakhouse at Paso Robles Inn. We're sorry to hear that our food didn't meet your expectations. We always strive to provide flavorful and tasty dishes and it's disappointing to hear we fell short on this occasion. We appreciate your understanding and hope to have the opportunity to impress you with our food on your next special event.
   

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10. M

    Michael

    VIP

    Las Vegas

    9 reviews

    5.0

    9 reviews

    Dined on November 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had our dog with us so we sat outside with a heater. All was good and the restaurant was accommodating. The service was excellent and the food was great. We really enjoyed our meal. Caesar salad and prime rib (cooked perfectly).
    

    The Steakhouse at Paso Robles InnResponded on November 28, 2024

    Thanks for the review! We're thrilled to hear that you and your dog had a great time at The Steakhouse at Paso Robles Inn. It's wonderful to know that you enjoyed our food and service. We always strive to provide excellent dining experiences for our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
    

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