The Terrace

Review summary

1. d

   dee

   San Francisco

   18 reviews

   3.0

   18 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The best about The Terrace was the spectacular sunset view the unrushed pace of service, and the low noise level . We found the food to be good but nothing really special.
   

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2. S

   Sanjay

   VIP

   Los Angeles

   10 reviews

   2.0

   10 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   This place near better management and more skilled staff. Food is average. Servers are nice but getting trained on the job. Menu options are limited.
   

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3. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Grand Seafood Platter was excellent - service was super disorganized though. We had some dietary restrictions that we warned the restaurant about ahead of time through OpenTable and that seemed to have landed, but even though the server acknowledged the restrictions and said certain things could be amended they ended up being the same or being sent up as originally intended. Would not recommend for those with strict adhesions. They also nearly served us another table's order, forgot a drink we ordered, and offered to write a happy birthday message on our dessert but forgot apparently and sent up the dessert as is. Overall tasty food but wouldn't recommend for a special occasion. Exceptional pianist and views make up for some drawbacks but enough to justify the price and experience.
   

   The TerraceResponded 2 days ago

   Aloha, Thank you for choosing to celebrate your birthday with us. Our heartfelt apologies for the numerous missteps, and we sincerely appreciate and take to heart your feedback as we strive to meet our guests' expectations. We're glad you enjoyed the food, ambience and views, and hope to have an opportunity to serve you again.
   

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4. C

   Clayton

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   It’s a great choice for atmosphere, especially in the afternoon and at sunset. The staff is kind all around. Our server came off as inexperienced (confused many things on the menu), but she was the exception to an otherwise very competent and helpful crew. The food was good although not for the price. There are similar price points elsewhere in Waikiki and Honolulu that offer better meals. We are glad we went although we don’t think we’ll return.
   

   The TerraceResponded 2 days ago

   Aloha Clayton, Thank you for choosing to dine with us, and for your feedback. We take seriously our guests' experience, and apologize the service fell short. We will share this with our staff and work to make the necessary improvements to meet your expectations. We're glad you enjoyed the food, ambience and views, and hope to have an opportunity to serve you again.
   

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5. A

   Adam

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Very overpriced, long delays in service and food on what seemed like a quiet night, tasty appetizers but very underwhelming mains. The polenta was not very flavorful, and the surf and turf plate was a miss. Undercooked potatoes, bitter salad dressing and a very basic steak sauce did not complement an under seasoned and slightly overcooked cut of wagyu. Ambience was lovely with a pianist and the fireworks from waikiki beach were visible from our table, but I couldn’t recommend it for the price.
   

   The TerraceResponded 2 days ago

   Aloha Adam, Thank you for choosing to dine with us. We sincerely appreciate your feedback which will be shared with our team, and commit to make the necessary adjustments to meet your expectations. We're glad you enjoyed the ambience and views, and hope to have an opportunity to serve you again.
   

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6. G

   Gerald

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breakfast at The Terrace is a just awesome, great selection of choices - Kurobuta Pork Benedict is a favorite, and the views are just stunning. Can get a little busy so reservations are recommended. Waiting Team is welcoming and helpful.
   

   The TerraceResponded on December 11, 2024

   It's heartwarming to read your lovely review! Thank you for choosing us, and we hope to welcome you back soon.
   

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7. B

   Ben

   VIP

   Hawaii

   14 reviews

   5.0

   14 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seriously, I love this place. I keep coming back, since La Vie days. Solid food, service, ambiance… try the caviar flight!
   

   The TerraceResponded on December 6, 2024

   We're grateful for your five-star review! It means the world to us that you had a memorable dining experience at our establishment.
   

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8. L

   Lexie

   San Diego

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious food, amazing staff and beautiful views! Recommend this place for sure! Excellent for dairy free, gluten free guests like me ;)
   

   • 

   The TerraceResponded on December 3, 2024

   Your review made our day! Thank you for sharing your positive experience with others.
   

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9. G

   G Ryan

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant contacted me shortly after I made the reservation on the app to ask about allergies and preferences. When we arrived, our table was ready for us and two of the wait-staff welcomed us separately and confirmed allergies. They also knew what we were celebrating which added to making us feel welcome. Dan was our server and was very friendly and attentive. He answered all our questions and made oyster and dessert recommendations, and gave us a tip on a nearby hike. The food was very good. The best we’ve had while in Honolulu. And the open-air setting with an amazing night view and the live piano music put it over the top. A great experience all the way around. Recommend highly.
   

   • 

   The TerraceResponded on December 3, 2024

   Your kind words have brought smiles to our faces! We'll be sure to let Dan know what a wonderful experience that you had. We're delighted that you enjoyed our food and service.
   

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10. W

    William

    Hawaii

    7 reviews

    5.0

    7 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was a great place for an anniversary dinner. We enjoyed the food and the view from the table.
    

    The TerraceResponded on November 25, 2024

    We're grateful for your five-star review! It means the world to us that you had a memorable dining experience at our establishment.
    

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