The Café Southern Kitchen & Cocktails

Review summary

1. r

   richard

   VIP

   San Diego

   13 reviews

   4.0

   13 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Server was just delightful and helpful Chicken Pot Pie soup was outstanding! Had Rubino and my guest the chicken salad. Side of Pasta salad. All was terrific. Manager stopped by at the end and was very genuine and personable.. slight renovations happening which will make it even more pleasant. Will be back soon.
   

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2. A

   Amy

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The greeting we received at the door was very inviting. Our server did an excellent job with recommendations and some little extras. Food was great!
   

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3. A

   Aida

   VIP

   San Francisco

   12 reviews

   4.0

   12 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was great however not sure if waiter was new but needs more training .
   

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4. M

   Mark

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Looks like great things to come!
   

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5. S

   Sarah

   Charlotte

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   We arrived unaware that the dining room was under construction. We ate in a warehouse-like environment surrounded by 2x4 framing. Server seemed inexperienced so the timing of ordering, drinks and checking in on us was off and drug out the experience. Meals were fine but not something I’d come back for. Ordered second round of drinks that never came. Has potential but not executed well.
   

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6. J

   Joe

   Louisville

   2 reviews

   1.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We were seated in the large open room right when you walk in which appeared to be under construction (new stud walls, unfinished). After being seated it took at least 20 minutes to get water after someone in our party when to the front to ask a hostess. Finally got drink orders in which also took another 20 mins to come. We had been there at least an hour before we had any food (appetizers) on the table. When our meals finally came most food was cold, some inedible (braised short rib) and had to be sent back. It was essentially roast beef slices on potatoes when it came. These are plates of food ranged from $20-35 and were completely unacceptable in quality for the price. We were there for just over 2 hours and most everyone else in the large room had left at that point. I expected way better as we have visited for lunch and loved everything. There was clearly a staff shortage and lack of care. This was a birthday dinner so the server offered a togo piece of cake was offered and appreciated. Overall the experience fell flat of expectations.
   

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7. C

   Connie

   Louisville

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Our server was also tending the bar, so service was very poor. Our steaks were tough with lots of fat, and almost impossible to chew. The mashed potatoes were also cold. Best part of the meal was the wine and the chocolate tuxedo cake. After going there last Valentine’s Day and having a wonderful experience, this was a big disappointment. We won’t be celebrating the Valentine’s holiday there next year.
   

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8. E

   Ellen

   Louisville

   8 reviews

   5.0

   8 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great meal! Such a great place to take out of town guests.
   

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9. S

   Susie

   VIP

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I really enjoyed my scrambled grits!! Don’t really eat grits ever, but I said why not? It did not disappoint. It was light yet buttery and cheesy. I will definitely order that again.
   

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10. T

    Tia

    Louisville

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Never got food after waiting an hour! Ordered food and was told that they were out of food completely after waiting an hour for it. Management did apologize, but did not offer anything to consider coming back. Very poor communication, and worst of all it was a reservation on Valentines Day, a waste of time and a ruined date! Will not return
    

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