The Unthank Arms

The Unthank Arms reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sam

   Norfolk/Suffolk1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   £10 Pasta and Wine on Mon & Tue nights is an unbeatable deal. Great portion sizes and high quality food. Outside of that deal, the food is fantastic, and is easily one of the best food-pubs in Norwich.
   

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2. S

   Sharon

   Norfolk/Suffolk12 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even though a private function was being catered for the quality of food and service was still fantastic.
   

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3. C

   Chad

   Norfolk/Suffolk1 review

   3.0

   Dined on May 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was fine. Staff were accommodating. Overall a good experience.
   

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4. P

   Phil

   Norfolk/Suffolk6 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a lovely meal and friendly service as always. We had a lovely time.
   

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5. D

   David

   Norfolk/Suffolk1 review

   4.0

   Dined on May 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was very good. Desserts overpriced. Unfortunately for us a huge crowd of people came in for a function upstairs & were in the bar area too long & the noise from them was tremendous. It got so crowded we had a man's backside almost on our table, who could not just stand still bit swayed back & forth which wasn't pleasant. Thankfully half way through our meal, he went, before I asked him to move away! Other than that the food & service was very good.
   

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6. J

   James

   Norfolk/Suffolk2 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really good food, family atmosphere, efficient and friendly staff
   

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7. R

   Ruby

   London2 reviews

   1.0

   Dined on May 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Honestly not great. First time visiting, seated quickly and first drinks round were quick which were good. Table was booked for 4 people for 6, restaurant was busy but not rammed. All 4 of us ordered roasts, potatoes were poor and everything else was adequate but considering the cost and value of other pub roasts (e.g. The Eagle) it wasn't great. Staff member we are assuming is the manager (was wearing a different colour shirt) cleared all plates apart from one and didn't return to the table, waited approx. 15 mins before someone else cleared and they did not ask about desserts/drinks/the bill. A wait to order and receive desserts, then after plates were cleared a very long wait for someone to ask if we wanted the bill. Tried to flag down several staff who either avoided eye contact or were huddled around the bar talking and sipping drinks. We had to approach the bar in the end to ask for the bill, it was placed on the table and we then paid at the bar about 20 mins after as no one came back with a card machine (unsure if we were meant to pay at bar or not, no instruction given). The only staff member who smiled, was polite and gave good service had glasses & was blonde- she was lovely. All of us attending have restaurant/hospitality management experience and we know what it can be like when it's busy and a long day, especially on a bank holiday weekend, but honestly the whole experience was underwhelming and potentially could have been rectified by an attempt at customer service from the team.
   

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8. m

   mark VIP

   London11 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent food and service as ever it always a good place to meet up with friends
   

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9. l

   louise

   Norfolk/Suffolk2 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food at such a good price with a nice glass of wine, £10 total 👍
   

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10. S

    Sydney

    New Orleans / Louisiana2 reviews

    4.0

    Dined on April 27, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Beef was rather tough, but food was overall good
    

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