The Walmer Castle

Review summary

1. A

   Anita

   London

   15 reviews

   vip
   2.0

   15 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Great food, disappointing service from the FOH lady at the restaurant upstairs. Despite having a reservation, my friend (visiting from overseas) was told upon being seated that the table was only available for an hour. After finishing our meal, the same person asked if we wanted another drink. When I requested the dessert menu, she responded that there likely wasn’t enough time, even though the 5 tables in the section behind us were empty. After asking her to check, she reluctantly brought the menus but made it clear through her attitude and demeanor that she didn’t want us to stay. This soured the experience, so we opted to request the bill and refused to pay the service charge. The manager, who had been polite and helpful earlier, listened to our concerns, removed the charge, and explained that the tables would soon be occupied (though they remained empty when we left 10 minutes later). Ironically, we could have ordered and finished desserts in the time it took to address the issue. A poor experience from a restaurant I’d only ever had positive feedback for previously. Given the expense of the meal, this is hardly the expectation one would have. Shocking.
   

   • 

   Is this helpful?

   Report
2. J

   JACK

   Gloucestershire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   9 of us booked in for a family get together. Everything was excellent! The decor, the staff, the food, the drink, the music, the atmosphere. The whole thing was 10/10! We will certainly be back soon!
   

   Is this helpful?

   Report
3. L

   Leila

   London

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great food, nice environment for all ages. Nice for gathering and parties.. happy vibe
   

   Is this helpful?

   Report
4. J

   Jodi

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a loooong day it was a perfectly relaxing dinner.
   

   Is this helpful?

   Report
5. J

   Jeffrey

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food and ambience…all around perfect place.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Toronto

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Our waiter Hannah was fantastic
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
7. M

   Margaux

   London

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We really enjoyed our date! Great ambient, nice food, kind service
   

   Is this helpful?

   Report
8. L

   Linda

   London

   6 reviews

   5.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was so great she found us some expensive wine on special offer and looked after us very well
   

   Is this helpful?

   Report
9. J

   Julia

   Thailand

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Absolutely loved the vibe. It is a really beautiful pub in the heart of Notting Hill. We sat right be the fireplace on a grey Sunday which was perfect. Our waiter was amazing too. Food was good but vegan options could do with a little more flavour.
   

   Is this helpful?

   Report
10. F

    Franchesca

    London

    2 reviews

    5.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Fabulous food, service was great - A little clumsy at one point but nothing disastrous. Ambience is lovely - All doing great place for dinner with friends or family!
    

    Is this helpful?

    Report