The Wilbur Mansion

Review summary

1. C

   Chris

   Philadelphia

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambiance and service were great! The restored woodwork is amazing, noise level allows conversation and our waitress Simari was top notch. Unfortunately the food was hit or miss. The lobster bisque was cold and had no evidence of any lobster, the salad was underdressed and lacking blue cheese. Our entrees were better as the blackened Mahi was very well seasoned and tasty but the accompanying polenta was cold. Crab cake was very good according to my wife. The berry tart was also very good. We have been there previously and had an excellent brunch but this dinner missed the mark.
   

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2. c

   carol

   Philadelphia

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was a little slow but waitress very very nice. Maybe not enough employees came in. Food was ok. they advertise that they can accommodate different diets but when we asked for some simple changes they could not accommodate.
   

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3. k

   karen

   VIP

   New York City

   47 reviews

   5.0

   47 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a delicious meal in a truly unique and lovely setting. Terrific service despite the Valentine's crowd. Thanks again.
   

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4. M

   Monica

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated Valentines Day here. We sat by the beautiful fire place and had a romantic dinner I will remember. I really love the mushroom stuffed Ravioli and lava cake. Will be back!
   

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5. K

   Kelly

   Atlantic City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   My husband and I went here to enjoy the prix fixe menu for Valentine's Day. We were seated right next to a very loud large party that made it hard for us to hear each other at times. The large party had the same waitress as us and they had multiple complaints with their food which kind of put a damper on the evening since we could hear everything. I ordered the Wilbur salad for my first course and it was basically a massive pile of arugala with a tiny bit of gorgonzola and pecans. For my second I got the mushroom ravioli and it really left me wanting for something - they did not really have a sauce on them, just doused in butter, and the filling was very dry. It felt like something I could have bought at the grocery store and boiled up myself. My husband loved the burrata app, it was VERY good. He got filet for his second course and it had no sauce or juice on it which we found to be a bit odd, but he ate his entire meal. No complaints about the dessert - the cheesecake was great and so was the lava cake. I probably would have mentioned I did not really like my meals - especially at $85/person! But I felt bad because the table next to us was already giving such a hard time about their food. I've never been before so not sure if it was an off night for the kitchen but we probably won't give it another try.
   

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6. S

   Salvatore

   VIP

   Philadelphia

   77 reviews

   4.0

   77 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went there with my wife for Valentine's Day. I realize there was a fixed menu but the service was a bit slow. My wife ordered the Sea Bass and it came out under cooked mentioned it to the manager who took off a glass of wine from the bill, nice touch but my wife still did not complete her meal. Cheese cake was frozen. With all the great restaurants in the Valley don't know if we will make a return.
   

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7. M

   Mariah

   Philadelphia

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   We dined here for dinner on Valentines Day with their prefix menu. We were sat in the Wine Cellar Glass Room which is just the basement. Tiny black bug on the table glassware. We moved tables because our table was super wobbly and there’s nothing I hate more than a wobbly table. The new table we were moved to was still wobbly and there was another tiny black bug on the table. We flicked it off and enjoyed the rest of our date lol. Being in the basement be aware it’s a bit loud from people upstairs walking around. Service was excellent and food came out fast. Wilbur salad & burrata were good. I enjoyed the seabass but the rice was undercooked. My husband enjoyed his steak. Cheesecake was ok, sundae brownie was good. Wines were good. Would I go back? Nah.. Would I recommended? Eh maybe. I’m sure upstairs ambiance and normal menu makes a difference. Parking was easy and it’s local. 7/10
   

   The Wilbur MansionResponded 2 days ago

   Dear Mariah, Thank you for spending your Valentine’s Day with us and for taking the time to share your feedback. We’re pleased to hear that you enjoyed the service, the food came out promptly, and that several of the dishes and wines were to your liking. That said, we sincerely apologize for the issues you encountered. We understand how those details can impact the overall experience, and we’ll be addressing them with our team to ensure they’re resolved. Additionally, we appreciate your thoughts on the rice and ambiance in the Wine Cellar—your insights are invaluable as we continue to refine our offerings. We’d love the opportunity to welcome you back to dine in our main dining room and experience the full ambiance of The Wilbur Mansion. Yours in Hospitality, Lorrie Miller
   

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8. A

   Annette

   VIP

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We once again have thoroughly enjoyed our experience at The Wilbur Mansion. The food was exceptional and staff were polite and attentive. It was a wonderful Valentine’s Day celebration! ❣️
   

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9. A

   Angela

   Philadelphia

   20 reviews

   4.0

   20 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Crab cakes and Wilbur salad are delicious. Filet Mignon dinner also delicious. Lobster bisque was not so great, sorry to say. It had more of a tomato soup taste and not one chunk of lobster. The prefix menu on Valentine's Day was nice but the option to order from the regular menu would have been preferred, and a lobster tail dinner on the daily menu or offered as a special would be wonderful! Actually dinner specials in general would be a nice touch. I have dined here a few times and I don't recall any specials ever being offered. The atmosphere and ambiance are fabulous with ornate restored carved wood throughout. Service is amazing when it's not super busy.
   

   The Wilbur MansionResponded 2 days ago

   Dear Angela, Thank you for your continued support and for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the crab cakes, Wilbur salad, and filet mignon, as well as the ambiance of The Wilbur Mansion. Your kind words about our service mean a lot to us! We appreciate your honest feedback about the lobster bisque and the desire for more flexibility with the Valentine’s Day menu. That’s a great suggestion, and we’ll take it into consideration as we continue to enhance our offerings. We truly value your insights and look forward to welcoming you back for another wonderful experience soon! Yours in Hospitality, Lorrie Miller
   

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10. D

    Debra

    Philadelphia

    28 reviews

    5.0

    28 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This place is top notch! Such a great location for a special night out. Food is exceptional as is the service!
    

    The Wilbur MansionResponded 2 days ago

    Dear Debra, Thank you for your kind words! We’re so glad you enjoyed your experience, and that The Wilbur Mansion could be a part of your special night out. We appreciate your support and look forward to welcoming you back again soon! Yours in Hospitality, Lorrie Miller
    

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