The Wilbur Mansion

Review summary

1. R

   Rosemary

   Philadelphia

   12 reviews

   2.0

   12 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Decided to go for a nice dinner for New Years Eve.Made reservation for 6:45 and sat in bar till table was ready. we ordered appetizers, escargot and wilbur salad and both were very good. Then something happened with our dinner order.People came and went in our room, and there were empty tables so waiter was not that busy. we waited over an hour for our entrees after they cleared appetizers. the waiter gave us the first update that dinner would be out shortly, waited again, then came back later with another excuse about plating. Finally after an hour and a half our dinners arrived. at this point was just ready to leave, didnt feel like eating. I am disappointed in the kitchen/ service as someone dropped the ball. Other people came in and were served, so I believe our order was lost in the kitchen and someone should have owned to it and apologized. Was suspicious when the front of house person delivered my meal, since he didnt do it for anyone else in our room. Put a downer on our evening .
   

   Is this helpful?

   Report
2. B

   Bob

   Philadelphia

   23 reviews

   4.0

   23 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We enjoyed the ambiance and restoration of the facility. Our meals were very good and reasonably priced. However, the drinks were priced well above average. The only negative was the delay in being seated fifteen minutes past our reservation time with many empty tables visible. Our server was friendly and courteous, but the meals took quite a while to arrive. Believe they may have been short staffed. We will definitely return and have already recommended the venue to friends.
   

   Is this helpful?

   Report
3. G

   Gerald

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great New Years Eve Dinner. Food, service and overall Ambiente was excellent even though it was was a very busy evening.
   

   Is this helpful?

   Report
4. R

   Rebekah

   Philadelphia

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   My boyfriend and I ordered the African Lobster Tail and the Filet. The food was good, ambience beautiful, ordered six oysters for an appetizer, received five. I mentioned this to the waitress. I then ordered another round of six oysters and shrimp cocktail. Received the six oysters but ran out of shrimp cocktail which they took one of the oysters off due to the inconvenience. Ok, whatever things happen. The problem came to the wait time. It look forever for us to receive our entree. Boyfriend overheard the waitress as he exited the bathroom telling her helper, oh I hope that is table fives food. And we did not complain whatsoever. She even realized how long it was taking. Everyone else around had received their food. This was a tad bit ridiculous since our bill came to 180 dollars. It is unfortunate because this is a place I wanted to return to.
   

   Is this helpful?

   Report
5. k

   kaitlyn

   VIP

   Phoenix

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We loved our experience at the Wilbur mansion. Great food and experience. Only complaints would be too loud of music and they didn’t do anything to accommodate our special occasion. Otherwise, would go back!
   

   Is this helpful?

   Report
6. s

   scott

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect, the building is amazing! Eric, our server was on top of his game! The food was top notch. We had the mezza platter as an appetizer and it was unbelievable! For our dinner we had the filet, which was a very large filet, and also the blackened mahi mahi that was fresh and delicious. The mashed potatoes and cheesy grits complimented the meals perfectly. The price was very reasonable for the amount of food we got. We will definitely be back!
   

   • 

   Is this helpful?

   Report
7. R

   Regina

   VIP

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Wilbur Mansion is beautifully restored. The food was delicious and the waitstaff did an excellent job. The cocktails were excellent too. I would highly recommend going there.
   

   Is this helpful?

   Report
8. K

   Kelly

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at The Wilbur Mansion. Everything was very good.
   

   Is this helpful?

   Report
9. D

   Diane

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Valentina gave us excellent service again, and great care was taken with GF food. From wine suggestions to innovative specials, this is what fine dining should be.
   

   Is this helpful?

   Report
10. D

    Dawn

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on December 25, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    I realize it was Christmas Eve, but we waited over an hour to get our food after waiting quite some time for the waitress to even come over. Knowing it was a holiday, we understood, but when I finally got my meal, which was not even hot, it was not good at all. I ordered the Seabass ($51) and my date whatever ordered the pork chop (38). The price was exorbitant,  but we thought at least it would be a magnificent meal. We were both very disappointed. Both meals were not even cooked inside. I was just very disappointed and do not plan on returning. 
    

    Is this helpful?

    Report