The Maltings Coffee Shop

The Maltings Coffee Shop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joyce

   Cumbria1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal and the service was very good.
   

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2. M

   Mary

   Glasgow4 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another successful visit, lovely food, lovely staff in lovely surroundings always look forward to our visit
   

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3. S

   Sheila

   Dumfries and Galloway1 review

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, lovely clean, bright and welcoming place. Staff friendly and very personable. Food great, fresh and locally sourced.
   

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4. G

   G

   Newcastle1 review

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best afternoon teas I've ever had by far! I return every year and they are fabulous!
   

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5. S

   Shirley

   Dumfries and Galloway1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch today with a friend . Food was usual high standard , service excellent and as a result we enjoyed thoroughly .
   

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6. J

   Jane

   County Durham6 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A slightly small menu but what a choice. Able.to produce.GF sandwiches, on bread that doesn't taste GF. The jacket potatoes are awesome too. It's dog friendly We found it's best to book.
   

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7. K

   Karen

   Dumfries and Galloway2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, lovely friendly staff and very attentive. Been a few times and it never disappoints.
   

   The Maltings Coffee ShopResponded on February 24, 2025

   Dear Karen, Thank you so much for taking the time to leave such a fantastic review of The Maltings Coffee Shop! We're absolutely thrilled to hear that you would recommend us and that you've enjoyed your visits. It's wonderful to know you find our food great, our staff lovely and friendly, and that you feel well attended to. We're also delighted you appreciate the lively, charming atmosphere and that you consider us a neighbourhood gem, perfect for brunch, groups, and even business meals. We're particularly pleased that you've been back multiple times and that we consistently meet your expectations. Your positive feedback means a lot to our team and we look forward to welcoming you back to The Maltings Coffee Shop again soon! Warm regards,
   

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8. M

   Mary

   Glasgow4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have lunch here approximately twice a month as a treat, it never disappoints lovely place lovely staff and great food thank you
   

   The Maltings Coffee ShopResponded on February 24, 2025

   Dear Mary, We were so pleased to see your glowing review of The Maltings Coffee Shop! It's truly heartwarming to know that we've become your regular lunch spot and that you consistently enjoy your experience with us. We're delighted to hear that you rate our food, service, ambiance, and value all with 5 stars. Your kind words about our lovely place, lovely staff, and great food are deeply appreciated. We're particularly thrilled that you visit us approximately twice a month as a treat and that we never disappoint. It's a testament to our commitment to providing a consistently exceptional dining experience. Thank you again for your continued patronage, Mary. We look forward to welcoming you back to The Maltings Coffee Shop time and time again. Warm regards,
   

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9. H

   Hazel

   Dumfries and Galloway1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely homemade soup definitely worth having a bowl. The salmon sandwich was out of this world not too strong with the whisky. Lovely choice of cakes too.
   

   The Maltings Coffee ShopResponded on February 24, 2025

   Dear Hazel, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your visit to The Maltings. It's fantastic that you loved our homemade soup and found the salmon sandwich "out of this world" – we're especially pleased you appreciated the subtle whisky flavour. We're also delighted you enjoyed our cake selection. We're so glad you found our atmosphere charming and appreciate your kind words about our service, ambience, and value. We're proud to be a neighbourhood gem and it's lovely that you noted our dog-friendly, gluten-free-friendly, and scenic outdoor dining options. We look forward to welcoming you back again soon!
   

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10. G

    Gill

    Dumfries and Galloway1 review

    2.0

    Dined on February 20, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    One hour and 15 minutes is not enough time for 2 people to order food and eat meal without rushing. Presume that includes waiting time for food!). Felt we were a nuisance. First greeting we received was to inform us that table was required at a certain time!
    

    The Maltings Coffee ShopResponded on February 24, 2025

    Dear Gill, thank you for your feedback. We're truly sorry you felt rushed during your visit. We understand that 1 hour 15 minutes felt insufficient. This time limit is usually communicated at booking, and we apologise if it caused you stress. The Maltings was exceptionally busy due to school holidays, leading to constant bookings. We did remind guests of table times to manage the flow, not to make you feel unwelcome. We regret you felt like a nuisance. We value your input and will improve communication about booking times, especially during peak periods. We hope you'll consider visiting again.
    

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