Tonkatsu Kuro

Review summary

1. a

   arlene

   Hawaii3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent ! Keep in mind there is minimal interaction with waitstaff because you order your meal in an iPad and a robot serves your food. However, the little interaction we had with our waitress was pleasant. You get a pretty good amount of Tonkatsu compared to other Tonkatsu joints. The meat is TENDER, like cut with a fork tender. 10/10
   

   Is this helpful?

2. E

   Emily

   Hawaii22 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We ordered the couple set and bibim noodles with curry sauce. Overall, the pork cutlet was quite tender. The chicken katsu and shrimp katsu were tasty but a bit greasy. The bibim noodles helped balance out the greasiness. The overall atmosphere and interior were clean. One downside was that it felt like they were trying to rush us out, probably because the place was busy and there were other customers waiting. It would be nice if they also sold beer. Overall, I don’t think I would visit frequently!
   

   • 
   • 
   • 

   Tonkatsu KuroResponded 1 day ago

   Thank you for taking the time to share your experience with us! We're glad to hear that you enjoyed the tenderness of the pork cutlet and the flavors of the chicken and shrimp katsu, even though they were a bit on the greasy side. It's also great to know that the bibim noodles helped balance things out and that you appreciated our clean atmosphere. We sincerely apologize if you felt rushed during your visit. Our goal is always to provide a welcoming and comfortable dining experience, and we appreciate your feedback as we work to improve.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and vibe. I'm definitely coming back!!!
   

   Tonkatsu KuroResponded 3 days ago

   Thank you for the awesome review. We're so happy you enjoyed the food and vibe. We can’t wait to have you back for another great meal!
   

   Is this helpful?

4. OT

   OpenTable Diner

   Hawaii7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Tonkatsu, light and crispy! Soba was cooked to perfection and very tasty broth! Will definitely come here again. It was like eating in Japan!
   

   • 

   Tonkatsu KuroResponded 3 days ago

   Mahalo for your wonderful review! We're thrilled to hear that you enjoyed our tonkatsu and found it light and crispy and It’s also great to know that our soba and broth hit the mark for you. Your kind words truly mean a lot to us and look forward to welcoming you back soon for another delicious meal! 🍜🇯🇵😊
   

   Is this helpful?

5. P

   Paul VIP

   Las Vegas13 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. My wife and I were very pleasantly pleased with our first visit to Tonkatsu Kuro. We both tried the somen and Tonkatsu combination dinners. Outstanding. Superb service by energetic and professional staff! The Tonkatsu was perfectly crisp, light, and tasty. The somen was absolutely delicious. What a welcomed new restaurant to the Ward area! Will definitely be coming back!
   

   Tonkatsu KuroResponded 4 days ago

   Mahalo for your great review! We're so happy you and your wife enjoyed your first visit and loved the soba and tonkatsu. Our team truly appreciates your kind words about the service. We can’t wait to welcome you back soon!
   

   Is this helpful?

6. A

   Andrew VIP

   Hawaii2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This restaurant specializes in high-quality Kurobuta pork tonkatsu (loin and tenderloin), shrimp katsu, and soba dishes. The menu is simple, accessible via a table tablet, which is also required for ordering. We tried the loin katsu set, the kuro soba and katsu half set, which includes cabbage salad, miso soup, tsukemono, premium white rice, we ordered an extra bibim soba, and shrimp katsu. The shrimp katsu was crispy, light, and tender—a great recommendation. The loin katsu was also crispy, light, and tender, but it was missing flavor compared to Ginza and Tamafuji. The soba was good, and the dashi broth has a very rich flavor. Rice was excellent, tsukemono was good, miso soup average, and the cabbage salad was fresh with a good ponzu dressing. No cabbage refills. Each table has condiments, including tonkatsu sauce and ponzu. Service was limited—a robot delivers food, while servers assist. Our server, was friendly and knowledgeable, but water refills were missed due to busyness. The restroom situation is poor—only one gender-neutral stall with a loose sliding door and a slippery floor. The ambiance is clean and simple, with a communal table in the center and separate perimeter seating. The narrow walkway near the restroom can be congested. Overall the restaurant is good for katsu, but I was not blown away compared to the other premium katsu places on Oahu.
   

   Tonkatsu KuroResponded 4 days ago

   Mahalo for your detailed and thoughtful review! We’re glad you enjoyed our shrimp katsu, flavorful soba, and fresh ingredients and do appreciate your feedback on the loin katsu and will take it into consideration as we continue to refine our flavors. Our team strives to provide a great dining experience, and we’ll work on improving service flow and attentiveness, especially with water refills. We also appreciate your comments on the restroom and layout—we'll look into ways to enhance guest comfort. We value your support and hope to welcome you back for another visit soon!
   

   Is this helpful?

7. OT

   OpenTable Diner

   Hawaii2 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was good but the service was the worst. The tall Asian gentleman with glasses didn’t say anything to us and when he gave us water, he slammed the glass on the table. There was also no explanation on how to order our food. No welcome at all!
   

   Tonkatsu KuroResponded 7 days ago

   Thank you for your feedback. We sincerely apologize for the experience you had with our service. This is not the level of hospitality we strive for, and we appreciate you bringing it to our attention. We will address this with our team to ensure that every guest feels welcomed and valued.
   

   Is this helpful?

8. OT

   OpenTable Diner

   Hawaii5 reviews

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and was super busy! But food came out fast!
   

   • 

   Tonkatsu KuroResponded 7 days ago

   Mahalo for the great review! We're thrilled to hear that you enjoyed the food and that our team was able to serve you quickly, even during a busy time. Look forward to welcoming you back soon!
   

   Is this helpful?

9. OT

   OpenTable Diner

   Hawaii5 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice interior, open, clean and modern. Service was good, hostess and servers were quick, pleasant and helpful. Orders were taken on a tablet fixed to the table, so paper menus were also provided. Food was outstanding, felt like eating in Japan. Loin Tonkatsu and shrimp katsu were cooked perfectly, outside was crisp, not oily, and inside was juicy, not overcooked/dry. For fun and flavor, each guest got their own little mortar and pestle to grind sesame seeds to pair with their katsu sauce. Generous containers of tonkatsu and spicy garlic sauces, and sesame seed dressing were on table for self-service, as were utensils and napkins (tucked away in a clever drawer at end of table.) Shrimp katsu were huge and came with a garlicky aioli. Premium sets come with endless rice, miso soup, and cabbage. Soba was served cold and perfectly al dente. Not too firm, not too soggy, with a bouncy chew without being rubbery. Their Kuro soba had classic tsuyu, topped with green onions, nori, sesame seeds, grated daikon, ume, with a bit of wasabi on the edge of the bowl. Will try the lemon and bibim versions next time because will definitely be back!
   

   • 
   • 
   • 

   Tonkatsu KuroResponded on March 17, 2025

   Mahalo for your detailed and thoughtful review! We really appreciate that you enjoyed your dining experience with us and it’s great to know that our ordering system and self-serve setup added to your convenience. We’re especially happy that you loved the tonkatsu and shrimp katsu! And the Kuro soba is a classic choice, and we can’t wait for you to try the lemon and bibim versions next time. Looking forward to welcoming you back soon for another meal!
   

   Is this helpful?

10. C

    Chubbz

    Hawaii3 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had fantastic dining experience! Staff was Friendly and effecient. We are looking forward to our next visit. We hope that Fruit punch will be part of the drinks menu. Also, a place to wait while bathroom is being occupied. Otherwise, we enjoyed every bite!
    

    Tonkatsu KuroResponded on March 14, 2025

    Thank you for your wonderful review! We're delighted to hear that you had a fantastic dining experience and that our staff made you feel welcome with their friendly and efficient service. We'll certainly consider adding fruit punch or sparkling ade for the future. Additionally, we appreciate your input about a waiting area near the bathroom and will take it into account. We look forward to welcoming you again soon for another great meal!
    

    Is this helpful?