Toscana Restaurant

Review summary

1. A

   Aaliyah

   Grand Rapids

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding costumer service and comfortable atmosphere. Food was outstanding as well and very well worth the price!
   

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   Toscana RestaurantResponded 1 day ago

   Dear Aaliyah, We greatly appreciate your compliments! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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2. A

   Amanda

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. The bolognese and tiramisu are incredible. Excellent wine choices. The wine tasting room is an excellent way to try a few things before committing to a glass with your meal.
   

   Toscana RestaurantResponded 3 days ago

   Dear Amanda, Thank you so much for the kind review and recommendations! We are ecstatic to hear that you were impressed with our service, food, and wine. Your kind feedback means the world to us. Come back and see us again soon for another great meal! Best, Kyle Hadden Restaurant Manager
   

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3. J

   John

   VIP

   Phoenix

   96 reviews

   5.0

   96 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit. All 4 of us were very impressed with every aspect of this restaurant.
   

   Toscana RestaurantResponded 4 days ago

   Dear John, Thank you so much for your kind review and recommendation! It sounds like your entire party had lovely meals. We are so happy that every aspect of your meal was impressive. We are so thankful for your business and support. It was a pleasure to host you, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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4. P

   Paula

   Detroit

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and friends had brunch for my daughter's graduation from MSU. Table was ready on time, staff was super friendly, decorated beautifully for the holidays as well. Food was delicious and Espresso Martini's were amazing! Will definitely be returning.
   

   Toscana RestaurantResponded on December 16, 2024

   Dear Paula, Congratulations on the big day! Thank you so much for choosing us on this special occasion. It is tremendous to hear that you were satisfied with our ambiance, staff, food, and drinks! It sounds like every aspect of your visit was splendid. Your intention to return means the world to us, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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5. K

   Kevin

   Grand Rapids

   2 reviews

   4.0

   2 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was good but not great. Portion size was ok. It’s not your typical Italian restaurant that many of us may be familiar with. Our waiter was excellent she was very attentive and knowledgeable. Overall the restaurant has great ambiance.
   

   Toscana RestaurantResponded on December 11, 2024

   Dear Kevin, Thank you for taking the time to leave us this review. We are happy to hear that you had a great time with us overall and that our excellent service and beautiful ambiance helped make that happen. However, I am sorry to hear that you were not impressed with our food, and we have noted your feedback. Thank you for choosing to dine with us, and we hope to welcome you back again soon. Best, Kyle Hadden Restaurant Manager
   

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6. K

   Kim

   VIP

   Portland

   3 reviews

   1.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food was awful. Think it was prepared and heated up. Very very noisy - could not hear anyone talking. Service was ok but seemed new. Would not recommend.
   

   Toscana RestaurantResponded on December 15, 2024

   Dear Kim, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. I am very sorry for this unpleasant experience. We greatly appreciate your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around. Sincerely, Kyle Hadden Restaurant Manager
   

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7. K

   Kelly

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch exceeded our expectations. The breakfast pastries were a perfect start. The service was excellent.
   

   Toscana RestaurantResponded on December 9, 2024

   Dear Kelly, Thank you for starting your day with us! It is tremendous to hear that you enjoyed your brunch at Toscana. We are thrilled that our food and service combined for an awesome experience. Until next time! Best, Kyle Hadden Restaurant Manager
   

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8. L

   Laura

   Detroit

   3 reviews

   2.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We chose to dine here for our 30th anniversary. We noted on the reservation that we would like a nice table because we were celebrating. No thought or consideration was given although there were much better options. First table was right by the door. The second was in the middle of two loud groups. Family members stopped in before we arrived wanting to surprise us by sending dessert to our table. They were told that wasn’t necessary since they would be providing it for our anniversary. Had we not asked about that at the end of our meal (awkward), nothing would have been done. Waiter had no idea. Although the food was good, overall the whole experience left us feeling very unimpressed with no desire to go back 😒
   

   Toscana RestaurantResponded on December 9, 2024

   Dear Laura, Happy anniversary. Thank you for choosing to dine with us on this special day. I apologize for being unable to exceed your expectations this time around. I have noted your comments and will address these lapses with our staff. We are very grateful for your feedback as it helps us to improve as a restaurant. We would love another opportunity to impress you in the future! Sincerely, Kyle Hadden Restaurant Manager
   

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9. M

   Marc

   Detroit

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved our server and the atmosphere. It was a bit loud but only noticeable when we conversed with our server. Chicken Parm. was a 10/10; Sea Bass was a 7/10, but its sea food served in Michigan so expectations were met. Dinner & drinks for two @$150 seemed a bit steep, but we loved the atmosphere and service.
   

   Toscana RestaurantResponded on December 7, 2024

   Dear Marc, That is what we love to hear! I'm thrilled that you were pleased with our hospitality and atmosphere. We strive to provide an incredible overall experience, and it is marvelous that you feel like we succeeded. Thank you for your business and encouraging words. It was our pleasure to host you, and we would love to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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10. W

    Wyatt

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Order the alfredo it was soooo good and the service was amazing!!
    

    Toscana RestaurantResponded on December 7, 2024

    Dear Wyatt, We appreciate your choice to dine with us and your positive feedback. I am ecstatic that you enjoyed our food and service. Isn't that alfredo just the best? Thank you for sharing the highlights of your experience, and we look forward to serving you again. Best, Kyle Hadden Restaurant Manager
    

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