Toscana Restaurant

Review summary

1. J

   Jesus

   Grand Rapids

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   Beautiful restaurant to eat and delicious food. Ambience was little disappointed today, loud DJ playing during lunch . Couldn’t hear the waitress who was working with us due the loudspeakers and couldn’t hear our guests that we took for dinner at our table. I would definitely not be going at lunch again especially when their a DJ playing with the bass extremely loud and music very loud. Not the right ambiance your looking for a nice restaurant.
   

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2. C

   Cheyenne

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Toscana is fabulous. I’ve been there several times and they are always hospitable, clean, and accommodating. There are excellent choices for cocktails, spirits, and wine and the food is grand. The food is always great but my husband did have a smidge of an issue with his — it wasn’t what he was expecting from the description on the special Valentine’s Day menu and he wished it was described better so he could understand if he truly wanted to order it or something else (loupe de mar, I believe) — but it still was a decadent dish nonetheless. We love celebrating special events here!
   

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3. l

   linda

   Grand Rapids

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Entre' was excellent for both of us. We ordered an appetizer which was alot of food. It too was very good. Fairly busy for a Tuesday. Was not an everyday day restaurant. Maybe a bit pricey, but the food was excellent a good portion size.
   

   Toscana RestaurantResponded 4 days ago

   Dear linda, Thank you for choosing to dine with us. We are thrilled to hear that our delicious food made for a great experience. It was a pleasure to host you, and we hope to welcome you back anytime. Best, Kyle Hadden Restaurant Manager
   

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4. E

   Elizabeth

   Grand Rapids

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing meal, wine pairings with our different courses and perfect service as we celebrated a dear friend’s birthday! The porterhouse was cooked perfectly!
   

   Toscana RestaurantResponded 5 days ago

   Dear Elizabeth, Thank you for joining us on this special day! It is great to hear that you were impressed with your meal, wine, and our hospitality! Your feedback is greatly important to us. It was a pleasure to host you, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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5. M

   Marykay

   VIP

   Chicago

   47 reviews

   5.0

   47 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were both outstanding. We got 4 different pasta dishes among the group and all of them were excellent. Highly recommend.
   

   Toscana RestaurantResponded 6 days ago

   Dear Marykay, Thank you so much for your kind review and recommendation! It sounds like your entire party had lovely meals. We are so happy that you were impressed with our food and service. We are so thankful for your business and support. It was a pleasure to host you, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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6. D

   Dawn

   VIP

   Detroit

   21 reviews

   5.0

   21 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It has been a while since we have had dinner at Toscana because, frankly, we haven't had a great experience previously. I can say that this time we were thoroughly impressed by the food, service, ambience...along with the manager who came to our table to inquire about our experience. It is obvious that all the staff and management care about delivering an excellent experience. I can now highly recommend this restaurant.
   

   Toscana RestaurantResponded 7 days ago

   Dear Dawn, Welcome back, and thank you for giving us another chance! Your recommendation means the world to us. We are thrilled to hear that you enjoyed our food, service, and ambiance. I will be sure to share your kind words with our entire staff. It was an honor to host you, and we would love to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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7. M

   Melissa

   Atlanta

   1 review

   3.0

   1 review

   Dined on February 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Food recieved was not as described on menu. A dish that was supposed to be prawns with head on was served with normal shrimp. My pasta was missing several elements listed on the menu. We visited a year ago and had a great experience but the quality has gone down and prices were very high for what we were served. The menu was also much smaller with less options than a year ago. Our server was wonderful.
   

   Toscana RestaurantResponded on February 5, 2025

   Dear Melissa, Thank you so much for your detailed review. We are so grateful for your business and feedback. I apologize for not meeting your expectations overall. Thank you for mentioning our successes and the areas that we can improve upon. I have noted your suggestions for where we can do better. Thank you again for your patronage. We would love to see you again in the future for another opportunity to impress you. Sincerely, Kyle Hadden, Restaurant Manager
   

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8. J

   Jordan

   Western NC

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was phenomenal! I ordered the Capesante and the scallops were cooked to perfection! My partner ordered the Colorado Rack of Lamb and the Cherry Gastrique was superb. Other members of our party enjoyed the Gnocchi and Prawn and Scallop in Purgatory with absolutely no complaints! Such a wonderful atmosphere and a great place to celebrate at.
   

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   Toscana RestaurantResponded on February 3, 2025

   Dear Jordan, You are making me hungry with your recommendations! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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9. M

   Mary Jo

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere & excellent service provided along with very fresh & beautifully food presentation our brunch was the perfect start to our Sunday.
   

   Toscana RestaurantResponded on February 2, 2025

   Dear Mary Jo, What a lovely review! Thank you so much for joining us for brunch at Toscana. We are so happy that our food, atmosphere, and service all impressed you! Our goal is to impress, and it sounds like we succeeded during your visit! Come start your day with us again soon! Best, Kyle Hadden Restaurant Manager
   

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10. K

    Katondra

    Grand Rapids

    1 review

    3.0

    1 review

    Dined on January 25, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    We went in for a brunch only to find a live DJ blasting music. It was so loud the people waiting asked if they could be seated in an area far away from the noise I then asked if my party could also. The hostess said, NO, it was not open. She wasn’t very friendly. I ordered shrimp and grits however it came with some sort of spaghetti like sauce. I ordered mimosa for 15$ and ended up with three different versions to try which THE WAITER NEVER EXPLAINED THAT YOU RECEIVE 3. It’s over priced and I will go to CRACKER BARREL next time where I do not leave with a headache.
    

    Toscana RestaurantResponded on January 28, 2025

    Dear Katondra, Thank you for taking the time to share your feedback and for being our valued patron. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for your feedback, as it is beneficial to the success of our establishment. Sincerely, Kyle Hadden Restaurant Manager
    

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