Town Hall - Florence

Town Hall - Florence reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Winston

   Unspecified1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   My guest enjoyed the stake selection. The duck dinner that I ordered was lacking- the duck and the bread that came with the dish were soaking in broth - not what I expected.
   

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2. S

   Sean

   Charleston1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my wife here for her Birthday. It was our first time here and it was incredible! The staff had a table set up with a birthday card signed by everyone, even had it personalized to my wife. The food was phenomenal! I got the grilled sword fish and my wife got the fillet. Both were cooked perfectly. We topped it off with a Crème Brûlée which was awesome. Our server, Pamela, was incredibly kind. She was very knowledgeable of the menu and drink selections. She was very attentive and funny as well! The staff as a whole paced the entire experience out perfectly! We left satisfied, but not too full which was perfect. We’ll be back!
   

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3. C

   Corry

   Charlotte1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ok, I can't give an unbiased opinion because I am an employee, and I LOVE Town Hall, but I can talk about some of the interactions I had with fellow diner's. My wife and I were celebrating our 13th anniversary. Our table was decorated accordingly (very surprising, and very delightful), and the tables next to us, behind us, and one very sweet couple across the restaurant all noticed and took time to approach us with congratulations, and to rave about their own unique dining experiences. The couple next to us were there for their second visit after having a wonderful time last week. The couple behind us were very impressed with our table and expressed wanting to have their next anniversary with Town Hall. And the third couple, who stopped me while crossing the restaurant congratulated me, and suggested desserts for us to try (which felt especially rewarding for me, because that is my job). It was touching. Sure Town Hall has all the bells and whistles of a fine dining establishment...the open kitchen, the fantastic staff, the fancy drinks, the classy atmosphere... but, while being a customer for once, it was the interactions and enthusiasm of the other customers that really put our night over the top. Shout out to my boy Nate for the great service, and Sara, for going above and beyond.
   

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4. r

   ranchavins

   Charleston5 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely amazing. Our server(Anna) was very polite and attentive. She gave us great recommendations. Everything came out quick and was delicious. Highly recommend.
   

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5. T

   Tracy

   Charleston255 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy our dining experience at Town Hall. Housemade sausage is not to be missed. Both the hanger steak and shrimp and grits were outstanding.
   

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6. R

   Richard VIP

   Maine7 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you should find yourself in Florence SC or really anywhere between Savannah and Fayetteville this restaurant is a great choice. The menu and service is matched by the ambience. It is located in a small, charming downtown.
   

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7. s

   spyderman

   Baltimore2 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All three meals were outstanding. My grilled swordfish was amongst the best that I have ever had. The cocktails were really good. The place is a winner.
   

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8. CB

   CharlesB

   Charlotte7 reviews

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Food was over cooked and also cold. Called to request a standard table and was seated at a high top. Second bad experience for this w
   

   Town Hall - FlorenceResponded on March 4, 2025

   Thank you for taking the time to share your feedback, Charles. We strive to provide excellent food and service, and we genuinely regret that we fell short during your visit. Please know that we take your comments seriously and will be addressing the areas you mentioned with our team. We value all our guests' feedback as it helps us improve and ensure that every dining experience is a positive one. We would love the opportunity to make things right and invite you back to give us another chance. I will be reaching out to you personally about your experience. Thank you again for bringing this to our attention, and I will be reaching out soon. Sara Gonzalez General Manager 843.472.5203
   

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9. OT

   OpenTable Diner

   Charleston1 review

   1.0

   Dined on February 28, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   I emailed a detailed breakdown of my negativ experience and never got a response. I posted a public review and they respond immediately.
   

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10. DE

    DebbieE

    Charleston3 reviews

    4.0

    Dined on February 28, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    Food didn’t come out together. Truffle fries came out 5 minutes after our meals and were not salted. Calamari was just weird. Calamari sticks rubbery texture just not right. Corn bread basic and not worth the $5 price. Great ambiance and lighting.
    

    Town Hall - FlorenceResponded on March 4, 2025

    Thank you for taking the time to share your feedback, Debbie. We're truly sorry to hear that your experience at Town Hall didn't meet the level of service that we take pride in, and we genuinely regret that we fell short during your visit. We would love the opportunity to make things right and invite you back to give us another chance. I will be reaching out so I can personally address any concerns and ensure your next visit is more in line with the high standards we strive to uphold. Thank you again for bringing this to our attention, and we hope to welcome you back soon. Sara Gonzalez General Manager 843.472.5203
    

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