Town Hall - Florence

Review summary

1. OT

   OpenTable Diner

   Charleston

   3 reviews

   vip
   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe , great food, and great service. Would be a hit anywhere. Cannot wait to go back. They care and it shows!
   

   Town Hall - FlorenceResponded 2 days ago

   Thank you for the 5-star review and for the glowing review! We are truly happy to hear that you enjoyed the vibes, food, and service. We can't wait to have you back!
   

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2. D

   Deb

   Caribbean

   47 reviews

   vip
   5.0

   47 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Town Hall has really upped its game! I loved it when it first opened with Chef Bobby and even celebrated my 60th birthday in the back room!Unfortunately, when Bobby left, the menu became a bit stagnant. We moved to Austin TX which is a major foodie city. We still maintain a home in Florence but we make only infrequent visits. When we are in Florence, we generally go to Town Hall and consider it the best in Florence. Last night, we celebrated my sister’s 67th birthday and I was thrilled with the menu and the dinner would rival some of my favs in Austin‼️. We actually asked if it was a new chef and waiter, Nathon, told us that it is the same chef but there is a new manager who encourages a more “foodie” menu. My niece enjoyed her steak; it was perfectly grilled! The birthday girl loved the complimentary mussels and her duck entree was truly amazing. My mom loved the salmon which was also grilled to her request for medium. I enjoyed Shrimp and Grits but it was a bit bland—might check with Dale Barth for his spice mix—that said my plate was empty! The whole evening was perfect! The card, gift, and we loved the “reserved” frame for Roxanne’s Birthday Celebration. I used to drink Turley Zin at Town Hall which is no longer on the wine list. Nathon’s checked with the bar and brought me a taste of “by-the-glass” wine and brought out the Cab Franc which is only by the bottle. We tasted it and loved it. I took a pic of the bottle and will try to get some! We had a two year old and the coloring book and crayons to entertain her. Nathon’s wisely brought her burger and fries while we enjoyed appetizers/salads. The ensuing wait between appetizers and the entree was my only non-rave; it was a bit long but that only means there is a small opportunity to continuously improve. Thank you!!!
   

   Town Hall - FlorenceResponded 2 days ago

   Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your entire experience at Town Hall. It's always our goal to create a memorable experience for our guests, and we're delighted to know we hit the mark for you. Celebrating your sister's birthday was a highlight of the night for us! We will make sure to let Nate know what an excellent job he did taking care of y'all. We will also pass along the feedback about the food to our chef. We can't wait to welcome you back next time you're in town!
   

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3. M

   Michael

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places to eat! Found out about Town Hall recently. Every time I go it’s an enjoyable experience. I’ve celebrated special occasions at Town Hall and they provide meaningful touches I’ve not seen anywhere else when dining.
   

   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review, Michael! We are so happy to hear that we are one of your favorite places to dine. We absolutely love making every special occasion a memorable one! We can't wait to see you again soon!
   

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4. D

   Domenica

   Orlando

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal and drinks, our server was very knowledgeable and answered all of our questions. We would highly recommend.
   

   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review! We will make sure our team knows what a great job they are doing. Thank you for recommending us!
   

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5. J

   Joshua

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ashley was amazing it was our first time and for our anniversary and she made it amazing experience food was amazing will definitely be back!
   

   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review, Josh! We loved celebrating your anniversary with you. We will make sure Ashley knows what a great job she did making your first time a Town Hall a memorable one! We can't wait to see you again soon.
   

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6. EC

   EricC

   Charleston

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the environment, the Townhall staff (we consider them family), the food is the best in Florence and we tell everyone that! Thanks for another amazing experience!
   

   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review, Eric! We also consider family and always appreciate how passionate you are about Town Hall. We can't wait for the next visit with you!
   

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7. m

   molly

   Charleston

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I are celebrating our 11th anniversary while on our baby moon for our 4th child due in a month! We wanted fancy, great food, and great wine. We got it all at Town Hall, thanks to our server, Nathan! We used to live in Florence and never got to come to Town Hall before moving! It was great! We will be back!
   

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   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review, Molly! We are so honored to have had you celebrate your 11th Anniversary with us! We are so happy to hear that you enjoyed your entire experience with us and we look forward to seeing you again soon!
   

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8. P

   Philip

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   They made our anniversary very enjoyable with personalized card and menu. Very nice and food is always great.
   

   Town Hall - FlorenceResponded on November 19, 2024

   Thank you for the 5-star review, Philip! We truly enjoyed celebrating your anniversary with you! We can't wait to see you again soon.
   

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9. S

   Sullivan

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Waited about 30 mins for my drink and 35 for cornbread. Food came about 10 mins after our waiter remembered we were there. Had to ask for refills. Overall not a great experience for this price point.
   

   Town Hall - FlorenceResponded on November 9, 2024

   Thank you for taking the time to leave a review, Sullivan. I am so sorry to hear about the experience you had with us. We don't take this feedback lightly. We truly take pride in the dining experience, and it sounds like we dropped the ball. I will be reaching out to you to discuss how we can make this right. Thank you. Sara Gonzalez General Manager
   

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10. C

    Carolyn

    Orlando

    28 reviews

    vip
    5.0

    28 reviews

    Dined on November 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great find in Florence, SC! I would highly recommend for the locally sourced foods. We had the hanger steak and grilled fish which were outstanding!
    

    Town Hall - FlorenceResponded on November 19, 2024

    Thank you for the 5-star review, Carolyn! We love to hear that you enjoyed your dinner with us!
    

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