Town Hall - Florence

Review summary

1. G

   Gregg

   VIP

   Charleston

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Town Hall is a vibrant restaurant with an open kitchen concept. It was super busy the night we were there, but the hostess and servers were very attentive. My husband and I enjoyed two of the craft cocktails which were really good. You must get the bread service as an appetizer- it tasted like corn cake instead of a cornbread. One of the best seared steaks we have had in recent memory. We both ordered the 6 ounce filets. We will definitely recommend Town Hall to our friends and family.
   

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2. R

   Roy

   VIP

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy Town Hall’s excellent cuisine, the best restaurant of this area.
   

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3. M

   Mark

   Charleston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff, food, environment were all great! Touch pricey for overall value.
   

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4. W

   William

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, beautiful setting, and great food.
   

   Town Hall - FlorenceResponded 7 days ago

   Thank you for the 5-star review, William! We are so happy to hear that you enjoyed the service, food, and ambiance! We hope to see you again soon.
   

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5. M

   Matt

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I visited for our 3 year anniversary and were blown away. The food was phenomenal (including the presentation!) and they went out of their way to make the night special. Highly recommend any of the steak options and the crème brûlée.
   

   Town Hall - FlorenceResponded 7 days ago

   Thank you for the 5-star review, Matt! Thank you for taking the time to share your delightful experience with us. We are so glad to hear that you enjoyed your entire dining experience with us and that we were able to make your night special. The steak and creme brulee are awesome choices! We hope to see you again for the next celebration!
   

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6. G

   GRANT

   Charleston

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Went for Valentine’s Day, we saw our waitress twice and the food was meh. They sat our menus on our actual silverware. It wasn’t bad but I won’t be back other.
   

   Town Hall - FlorenceResponded 7 days ago

   Thank you for taking the time to leave a review, Grant. It doesn't seem like we gave you the dining experience that we take pride in. Please contact me at the restaurant so we can further discuss your time with us and how we can make it right for you. Thank you, Sara Gonzalez General Manager 843.472.5203
   

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7. D

   Dawn

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food but waiter was scarce. Too many tables I suppose.
   

   Town Hall - FlorenceResponded 7 days ago

   Thank you for the 5-star review, Dawn! We truly appreciate your feedback on the service. We will be talking this in at our line ups this week to make sure that our servers are on it. We hope to see you again soon.
   

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8. L

   Lacey

   Charleston

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   That was my first time dining at Town Hall and it was a wonderful experience! The food and drinks were great! Reasonable pricing! The waitress Jordyn was AMAZING!! She was very knowledgeable and her energy was great!! I’ll definitely be back!! My date shares the same sentiment!!
   

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9. P

   Paul

   Washington DC

   1 review

   3.0

   1 review

   Dined on February 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Beautiful interior and good food. Staff was very friendly. My wife and I are not slow diners, but our waitress was seemingly intent on flipping our table as expeditiously as possible. We were still eating our main course when she came by inquiring about whether we wanted to browse the dessert menu and when we passed on dessert she reappeared a few minutes later with our check. I get the need for restaurants to turn tables, but when it’s so obvious that it becomes funny, it’s incredibly off-putting. We would go here again, but would deploy anti-table-turning countermeasures!
   

   Town Hall - FlorenceResponded 7 days ago

   Thank you for taking the time to give us feedback, Paul. It is disappointing to hear that you did not have the dining experience that we take pride in. We definitely do not encourage or teach our servers to rush our guests to turn tables. We solely focus on the guest experience, so I am sorry that we let you down. Please reach out to me at the restaurant so we can make this right for you. Thank you, Sara Gonzalez General Manager
   

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10. C

    Chad

    Charleston

    40 reviews

    5.0

    40 reviews

    Dined on February 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wow. What a great anniversary dinner. The food was absolutely amazing and well presented. But the service was Outstanding!!
    

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    Town Hall - FlorenceResponded on February 11, 2025

    Thank you for the 5-star review, Chad! We are so happy to hear that you enjoyed your anniversary dinner, and we truly enjoyed celebrating it with you! We will make sure our team knows they did an excellent job from start to finish! See you soon!
    

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