True Food Kitchen - Hackensack

Review summary

1. A

   Alan VIP

   New York City10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   love it there good food vegan choices great service
   

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2. D

   Denise

   Atlantic City3 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   True Food stands behind their quality as non-GMO and healthy options. The food is tasty, but a bit on the pricey side. It’s a lot like an upscale diner atmosphere, trendy, and hip. They have unique dishes and pizzas and other offerings, as well as signature cocktails, and nonalcoholic drinks for a healthy option. Overall, True Food is yummy and with a visit!
   

   True Food Kitchen - HackensackResponded 6 days ago

   Thank you for your feedback, Denise. We're glad you enjoyed our tasty and unique offerings, and we appreciate your thoughts on the pricing and atmosphere.
   

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3. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   good food good service good price. very satisfied and will return
   

   True Food Kitchen - HackensackResponded on March 27, 2025

   Thank you for your wonderful review! We're delighted to hear you were satisfied with the food, service, and price. We look forward to welcoming you back soon!
   

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4. OT

   OpenTable Diner VIP

   New York City5 reviews

   4.0

   Dined on March 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I love the concept .clean food no bad oils most organic . The place was lovely and clean. Our server seemed a bit overwhelmed but still not terrible. I like the food options there should be more thou. I don’t like the fact they don’t have French fries . If they had air friend fries or tallow fries would be wonderful . I think restaurants should have options for vegans, but I don’t think that they should focus on vegan for dessert. There were no options that were regular. That was upsetting.. I noticed that the quality of food is great, but the quantity of the food is very little we had to order a couple of entrées each. There should be more of a pizza selection on the burgers should be slightly bigger.. I like the fact that there were filtered water machines. And they had a lot of cool different refreshing non-alcoholic drinks. Like I said, the concept is really cool. I just think they need to fine-tune it a bit. I would definitely go back.
   

   True Food Kitchen - HackensackResponded on March 17, 2025

   Thank you for your detailed feedback and for appreciating our clean food concept and ambiance. We're glad to hear you'd return and will consider your suggestions on menu variety and portion sizes.
   

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5. P

   Peter

   New York City2 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   The server was super pleasant and responsive to our needs. The problem was that we had so many complications. My companion is vegan so ordered a salad with no cheese. It arrived with cheese. Had to send it back. Two of us at table, only one got a glass of water, and only one of us was given a fork. I ordered breakfast (steak) tacos, and they arrived without steak. They brought me a thimble of steak instead of reconstructing it in the kitchen. The tortilla fell apart at this point and I couldn't pick it up with my hands, so I sent it back. The chicken sandwich I opted for was pretty good though. This was just a brunch. Not a dinner. Nothing complicated. There should not have been a need for our server to give us multiple apologies. I know brunch is the least-desirable shift, but at these prices, maybe staff your place with some grownups? Because now you're a hard no for dinner or any other time of day. Quite a disappointment.
   

   True Food Kitchen - HackensackResponded on March 11, 2025

   We're sorry to hear about the complications during your brunch experience, Peter. Thank you for your feedback; we hold ourselves to a high standard and regret that this was not reflected during your visit. Please reach out to us at your earliest convenience as we would like to make this up to you. Sincerely, Kristin (Restaurant Manager)
   

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6. d

   devaleena

   New York City7 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food!! Health conscious yet tasty!! Great for people with allergies. They are serous about allergies. Love it!
   

   True Food Kitchen - HackensackResponded on March 5, 2025

   Thank you for your wonderful review! We're delighted to hear you enjoyed our tasty, health-conscious food and appreciated our serious approach to allergies. We look forward to welcoming you back soon!
   

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7. G

   Geralyn

   New York City2 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love True Food Kitchen! The food is always good and I love the fact that you don’t use seed oils!
   

   True Food Kitchen - HackensackResponded on February 27, 2025

   Thank you for your wonderful review, Geralyn! We're delighted to hear you love our food and appreciate our choice to avoid seed oils. We look forward to welcoming you back soon!
   

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8. S

   Stuart VIP

   New York City5 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   In general, I love True Food Kitchen. The food is very healthy, and as someone who can't eat gluten, I feel safe here. But recently, service has very slow and the food has been arriving at the table cold.
   

   True Food Kitchen - HackensackResponded on February 17, 2025

   Thank you for your feedback, Stuart. We're glad you feel safe with our gluten-free options, and we apologize for the recent slow service and cold food.
   

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9. M

   Maria

   New York City1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite! Always a great meal. Never disappoints
   

   True Food Kitchen - HackensackResponded on February 16, 2025

   Thank you for your wonderful review, Maria! We're delighted to be your favorite and that you always enjoy a great meal with us. We look forward to welcoming you back soon!
   

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10. L

    Louis VIP

    Washington DC3 reviews

    3.0

    Dined on February 10, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Fairly underwhelming. Service was quite slow; our food took nearly an hour to arrive despite only four or fiver other tables being seated late on a Monday night. Server was very slow to take orders, and one of our dishes was completely incorrect. Food was decent and reasonably priced, so this may be better as a take-out option over dine-in.
    

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