True Food Kitchen - West Palm Beach

Review summary

1. D

   Danielle

   VIP

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, great service! We had a large group and everyone could hear each other. All were happy with their food! And the restaurant handled food allergies with ease.
   

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2. I

   Iris

   VIP

   West Palm Beach

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another night at TFK - Another night of very well-fed and well-deserved diners!
   

   True Food Kitchen - West Palm BeachResponded 1 day ago

   Thank you for your 5-star review, Iris! We're thrilled to hear you had another satisfying experience at TFK and look forward to welcoming you back again soon!
   

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3. J

   Joel

   VIP

   West Palm Beach

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again staff were extremely friendly and helpful. Food also as usual was delicious. I highly recommend this restaurant. Go and you will not be sorry.
   

   True Food Kitchen - West Palm BeachResponded 4 days ago

   Thank you for your wonderful review, Joel! We're thrilled to hear you enjoyed the friendly service and delicious food.
   

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4. CM

   CMill

   VIP

   West Palm Beach

   13 reviews

   2.0

   13 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   When we arrived I asked to sit outside and the hostess looked annoyed and told me she had already preset the floor plans for the night and took us to the very back. We waited so long for our food that I asked it be boxed up because the kids were just done. When my mother in law asked for plates to be removed the same hostess told my mom she was welcome to bus her own table.
   

   True Food Kitchen - West Palm BeachResponded 3 days ago

   We're sorry to hear about your experience with our service, especially with the seating and wait time. Thank you for your feedback; we'll address these issues to improve our guest experience.
   

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5. R

   RM

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 2
   4. Ambience 5

   The service staff is friendly but they need more staff to help clear dirty plates.
   

   True Food Kitchen - West Palm BeachResponded 4 days ago

   Thank you for your feedback, RM! We're happy to hear you found our staff friendly and will address the need for more help with clearing plates.
   

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6. A

   Alison

   VIP

   New York City

   13 reviews

   2.0

   13 reviews

   Dined on December 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Ther server was overwhelmed with a large party and left us in a lurch. The food is eh. Not impressed. The chicken salad barely had chicken and large pieces of something that were to difficult to eat. The pancakes looked like they had already been chewed. Don’t need to go back.
   

   True Food Kitchen - West Palm BeachResponded 3 days ago

   We're sorry to hear about your experience with the service and food, Alison. Thank you for your feedback; we'll work on improving these aspects for a better guest experience.
   

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7. B

   Bob

   VIP

   West Palm Beach

   5 reviews

   5.0

   5 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been to TFK in 3 different cities. Great healthy, menu and service in all 3. Like that it’s adjacent to City Place Center.
   

   True Food Kitchen - West Palm BeachResponded 6 days ago

   Thank you for your review, Bob! We're happy to hear you've enjoyed our menu and service across different locations and appreciate your visit to our City Place Center location.
   

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8. S

   Sophia

   VIP

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was terrible. We sat for 20 minutes. No one came to us, so I had to go inside and request service. Then we finally got a server who was the worst. We ordered food. The food was terrible. Taco shells could not even be cut with a knife it was chewy. The quality of the food was terrible so we had to send it back. And order something else. the service just kept getting worse and worse throughout our time. Each time we ordered a drink, it would take forever because I think the server forgot to put it in. Even the water we had to request multiple times for the table. Not sure what’s going on at this restaurant, but it was never like this. I will never go back. it was the worst experience ever. 
   

   True Food Kitchen - West Palm BeachResponded on December 17, 2024

   We're very sorry to hear about your disappointing experience with our service and food quality. Thank you for bringing this to our attention, and we will work diligently to address these issues.
   

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9. Y

   Yvonne

   Orlando

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved the experience Excellent service and food perfect
   

   True Food Kitchen - West Palm BeachResponded on December 5, 2024

   Thank you for your wonderful review, Yvonne! We're thrilled to hear you loved the experience and enjoyed the excellent service and food.
   

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10. A

    Anne

    VIP

    Chicago

    8 reviews

    1.0

    8 reviews

    Dined on November 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    I eat at my own local true food in Denver and also Chicago frequently and love it. I never send food back but not only did I send my steak back once, but I just gave up on the one they redid. It was inedible. Worst food I’ve ever had. They made it right by taking my steak off the check, but they should’ve compensated more. I will never go back to this true food.
    

    True Food Kitchen - West Palm BeachResponded on November 30, 2024

    Anne, thank you for taking the time to leave us feedback about your experience. We're so sorry to hear about your disappointing meal with the steak at our location. Thank you for your feedback; we'll work on improving our food quality and service.
    

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