Truluck's - Ocean's Finest Seafood & Crab - Plano

Review summary

1. W

   William

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Long-time customers but first time diners at the Plano location. It was the absolute perfect evening! Food was off the hook (crab cakes, stone crabs, and perfectly cooked filets for my boys). Server Alonzo was attentive, not intrusive and his colleagues helped with service… they were flawless. perfect meal and evening that we closed out with massive slices of chocolate cake (and cosmos, but who was counting). My teenager wants to return in a few weeks for his birthday… the ultimate compliment. Great work. Already planning our return visit! Thank you!
   

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2. J

   Jeff

   VIP

   Dallas

   89 reviews

   5.0

   89 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Impeccabile and implacabile service, obviously well trained. Nice, mostly, grown-up restaurant with one kid watching videos on phone next to our table. Food here is always some level of good, but the medium stone crab claws were especially sweet, love them. Thanks Colby for a great holidate dinner. Ciao
   

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3. A

   Ashley

   Dallas

   26 reviews

   5.0

   26 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed happy hour at the bar and dinner in the main dining area. The wait staff did a wonderful job and the food was amazing. We loved the lobster and carrot cake. Thanks for a great experience!
   

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   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 1 day ago

   Thank you for visiting us, Ashley! We're thrilled to hear that you had a great experience at Truluck's in Plano. It's wonderful to know that you enjoyed the service in our bar and main dining area, as well as the lobster and carrot cake. We always aim to provide exemplary service and delicious food, and your feedback tells us we're on the right track. We appreciate your kind words and look forward to welcoming you back soon! Best, Nicholas
   

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4. B

   Brian

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was excellent. The atmosphere, food and service was absolutely fantastic. Very happy with this place.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 1 day ago

   Hello Brian, We're thrilled to hear that you enjoyed your visit to Truluck's in Plano! It's delightful to know that you appreciated our atmosphere, food, and service. We strive to provide an exceptional dining experience for all our guests and your kind words truly make our efforts worthwhile. Thank you for your glowing review and high ratings. We look forward to welcoming you back soon! Best, Nicholas
   

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5. F

   Fransisca

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love the festive Christmas decorations since we were there for Christmas Eve's dinner wirh family. The server was very attentive and friendly. As for the food, I think it was just okay especially for the price that we are paying. Overall, it was a very good expeirence.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Thanks for visiting us, Fransisca! We're thrilled to hear that you enjoyed our festive decorations and found our service to be attentive and friendly. We appreciate your feedback on our food and pricing. It's our goal to provide a fantastic dining experience, so we're sorry to hear that it wasn't up to your expectations this time. We hope to have the opportunity to serve you again soon. Best, Tambra Tatum General Manager
   

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6. K

   Katie

   Dallas

   66 reviews

   5.0

   66 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere and festive for Christmas. Dinner was seated timely and paced nicely. Not rushed at all. Food & service are top notch.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 4 days ago

   Thanks for the feedback, Katie! We're delighted to hear that you enjoyed the festive ambiance and found our food & service to be top-notch. We're always striving to create a memorable dining experience for our guests, so it's great to know we hit the mark with you. We hope to see you again soon at Truluck's in Plano. Best, Nicholas
   

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7. A

   Andrea

   VIP

   Dallas

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas Eve meal. Drew’s service was great. The special peppermint cake was exceptional. Will be back next year
   

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   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 4 days ago

   Hey Andrea, We're thrilled to hear that you enjoyed your Christmas Eve meal at Truluck's in Plano! It's fantastic to know that our food, especially the featured peppermint cake, made your evening exceptional as well as the service provided by Drew. We always strive to offer the best food and service, and your feedback lets us know we're on the right track. We look forward to welcoming you back next year. Best, Nicholas
   

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8. S

   Stacey

   VIP

   Dallas

   28 reviews

   5.0

   28 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable. Our server, Yaniv was top notch and the food was delicious.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 4 days ago

   Hello Stacey, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience at Truluck's in Plano. It's fantastic to know that Yaniv and our team's service met your expectations and that you enjoyed our delicious food. We always strive to provide impeccable service and fantastic food to our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best, Nicholas
   

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9. K

   Kelly

   VIP

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server seemed inexperienced. The food was good but came out very slowly. We won’t be back for Christmas Eve dinner.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Thanks for the feedback, Kelly! We're sorry to hear about the experience you had with our service and the speed of your meal. We'll definitely take your comments into consideration as we aim to improve. We hope to have the opportunity to serve you again. Thanks again for your review. Best, Tambra Tatum General Manager
   

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10. R

    Ryan

    Dallas

    48 reviews

    3.0

    48 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    Food was fantastic as usual. Service was quite disappointing and frustrating throughout the course of the meal. Constantly trying to find somebody to get drink refills, my soup course never arrived, again constantly tracking somebody down to order desserts, and other items needed at table. Really took away from the dining experience.  My previous visits were fantastic, so maybe just an off night .
    

    Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

    Hello Ryan, Thank you for your feedback and for being a regular at Truluck's - Plano. We're glad to hear that you enjoyed our food consistently. However, we're sorry to hear that you found our service disappointing. We strive to provide a seamless dining experience for our guests and it seems we fell short during your visit. We appreciate your patience and understanding. We hope to have the opportunity to impress you in the future. Best, Tambra Tatum General Manager
    

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