Tupelo Honey - Franklin

Tupelo Honey - Franklin reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Judy

   New York City4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was very attentive. Food and drinks were excellent.
   

   Is this helpful?

2. M

   Mary VIP

   Detroit25 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were in town and had dinner Thursday evening and brunch Sunday morning. Val was our server for both. She was absolutely fabulous! We enjoyed both meals and so appreciated her attentiveness. We look forward to coming back next time we are in town.
   

   Is this helpful?

3. M

   Maryanne

   Indiana4 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit to Tupelo Honey in Franklin, TN, was a genuine pleasure. The friendly hostess greeted us warmly, and our server was knowledgeable about the menu. The food was exceptional—the Chicken & Waffles featured moist waffles and crispy chicken, while the Grilled Cheese Sandwich with Cream of Tomato Soup was a comforting classic. The Banana Pudding provided a sweet finish to our meal. With an inviting atmosphere and reasonable prices, Tupelo Honey has definitely earned a spot on our "must-return" list!
   

   Is this helpful?

4. M

   Michelle

   Nashville2 reviews

   3.0

   Dined on April 29, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I typically enjoy Tupelo Honey, but this time I was disappointed. I made a reservation with a notation of a birthday celebration. I chose this place for my birthday dinner because I recently relocated to the Memphis area and there’s not a Tupelo Honey nearby. The chicken was extremely greasy and salty. I was seated by the host who didn’t wish me a happy birthday and served by the server who also didn’t extend birthday wishes. No attention to details on this visit, unfortunately.
   

   Is this helpful?

5. K

   Kelly VIP

   San Francisco7 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places to go and have brunch had a great time with friends and the food and service were fantastic
   

   Is this helpful?

6. R

   Rebecca VIP

   Cincinnati5 reviews

   1.0

   Dined on April 27, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We got to the restroom just prior to our 8:45 reservation. As we entered to go to the host stand, we noticed the door said that the restaurant closed at 9. As out of town guests who planned the reservation, we asked if the door was accurate and how we would be served. The host said “I can’t control when guests are still allowed to make reservations online, but yes, we close at 9pm.” It was clear he did not want us to stay. Extremely disappointing experience as we don’t have this restaurant where we live and were excited to try it again. The person at the host stand needs some customer service training OR the reservation system needs an overhaul if they are going to make guests feel badly if they walk in for their reservation time and they really don’t want to serve them that late. We ended up walking to the nearby restaurants that were all happy to serve us and didn’t close at 9 on a Saturday night. Boo for Tupelo Honey.
   

   Tupelo Honey - FranklinResponded on May 2, 2025

   Hello Rebecca, We're so disappointed to hear this was the "welcome" you received when you came in on your visit. Please know this is not our standard, and I will be speaking to the individual responsible. Hospitality means taking care of people, and that's what we love to do. This clearly didn't happen and I truly apologize. That being said I'd love to discuss the matter further with you to see how we can make up for this experience. Please feel free to reach out privately, as we'd love to hear from you. FOH Management
   

   1 person found this helpful

7. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went on Saturday night. Was able to get seated upon arrival. Very friendly waitress. Atmosphere was relaxed and restaurant looked new. Biscuits with butter & blueberries was a great way to start. Fried okra was good but the spicy dipping sauce was excellent. Fried chicken dinner was nice, a little greasy. Brussel sprouts were also fried, not roasted. Overall we were very happy with this restaurant and would return. Vegetable offerings are limited and the brussel sprouts were greasy.
   

   Is this helpful?

8. C

   Christopher VIP

   Nashville72 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Met some friends for a guys night. Sat outside on a perfect night. Maisey, our server, made the experience. She was cheerful and engaging and more importantly well presented and articulate. Had a great time and we all enjoyed our meals. Thanks for a fun time and please recognize Maisey for setting a standard servers should aspire to reach. Best,
   

   Is this helpful?

9. D

   Denise

   Nashville15 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was good however the wait time was much longer than anticipated even with reservations. But they did their best to accommodate, and despite the overflow of people, they were professional one every way and I will definitely go back.
   

   Is this helpful?

10. W

    Walt

    Chicago2 reviews

    1.0

    Dined on April 20, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    It took 53 minutes and us asking three times to finally receive utensils. They got the appetizer order wrong twice when we only ordered 2 appetizers!! It then took another 43 minutes to receive our entrees. My avocado toast looked like it came from the Waffle House!!! Horrible.
    

    • 

    Tupelo Honey - FranklinResponded on April 21, 2025

    Hey Walt! Thank you for leaving us an honest review regarding your experience. You are absolutely right; and we are so apologetic for the experience. As we strive to accommodate all of our guest, we are sad to here we missed the mark regarding your time with us. I'd love to discuss how we can do better next time. Thanks you, FOH Management
    

    Is this helpful?