Twin Owls Steakhouse

Review summary

1. D

   David

   Mexico City

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The quality of the Meat was one of the best, but flavors and preparation of the food for the rest of the menu was very poor.
   

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2. W

   Wayne

   VIP

   Alabama

   9 reviews

   2.0

   9 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   For the price of the food at this "steakhouse", I was completely unimpressed. The prices are equivalent to Denver steakhouses but not the experience or quality of food. After being seated and ordered, all the food including our starters all came out at once. Very surprising. The food was more inline of an Outback. The coconut shrimp tasted like it was frozen instead of hand battered and the braised short ribs was over cooked and dry. The crab chowder had little crab. I can't recommend the place given the high prices. They were open Christmas Eve but not sure we will be back given the experience.
   

   Twin Owls SteakhouseResponded today

   Hi Wayne, we deeply regret that your recent dining experience with us didn't meet your expectations. Your feedback on the food quality and service is incredibly valuable. It's important for us to address these issues so that we can provide the level of excellence you deserve. If you could kindly share more details with us at info[at]twinowls.net, it would help us understand how we dropped the ball and how we can do better in the future. Your understanding is greatly appreciated, and we look forward to hearing from you soon.
   

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3. S

   Steve

   Denver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely everything was outstanding! We both had the halibut and New York Strip and they were just so darn tasty! We will definitely be back again !
   

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4. M

   Max

   VIP

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Christmas Eve dinner-went early enough for a great view of the mountains. Thanks much!
   

   Twin Owls SteakhouseResponded today

   Max, we're thrilled that you chose to spend your Christmas Eve with us and that you enjoyed the view of the mountains. Thank you so much for your kind words - it means a lot to us! We can't wait to welcome you back for more wonderful dining experiences in the future. Happy holidays!
   

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5. J

   Jerry

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great anniversary dinning experience at Twin Owl’s. Looking forward to a return visit.
   

   Twin Owls SteakhouseResponded 1 day ago

   Jerry, we're thrilled to have been a part of your anniversary celebration! It warms our hearts to know that you had a fantastic dining experience with us. We'll be eagerly awaiting your return visit. Thank you for choosing us for such a special occasion!
   

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6. J

   James

   VIP

   Raleigh

   32 reviews

   4.0

   32 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I really like dining here but I always come away with something that makes me think I wish it were better. We went with their house wine by the glass this time and when we were served it was like a quarter of a glass. My wife walked over to the bartender and asked if this was normal or not. The bartender admitted that it was a little short but said that the house pour is only 5 ounces. So beware of poor value when it comes to ordinary house wine. Vendage is one of the house wines and it’s considered a cheap mediocre wine. The other let-downs were: bernaise sauce was poor and not warm. Brussels sprouts were rather large and undercooked. Service was slow even though the restaurant wasn’t full.
   

   Twin Owls SteakhouseResponded 1 day ago

   James, thank you for taking the time to provide your valuable feedback. We sincerely apologize for falling short of your expectations on this visit. Rest assured that we will address the issues you've mentioned regarding the portion size of our house wine, as well as the quality and temperature of the dishes served. Your comments are truly appreciated, and we hope to have the opportunity to make it right for you during your next visit. Thank you for being a loyal customer, James!
   

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7. D

   Dana

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and steak. Good vegetarian options too.
   

   Twin Owls SteakhouseResponded 1 day ago

   Thank you for your kind review, Dana - we can't wait to have you back for another delicious meal!
   

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8. T

   Trev

   Denver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, service was good and food taste and portion size was superb
   

   Twin Owls SteakhouseResponded 5 days ago

   Trev, we're thrilled to hear that you had a superb dining experience with us! It's wonderful to know that you enjoyed the atmosphere, service, and most importantly, our delicious food. Your support means everything to us and we can't wait to have you back for more fantastic meals in the future. Thank you so much!
   

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9. D

   David

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Beth was great. Gave us some good recommendations and was there when we needed but not on top of us. Great food
   

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   Twin Owls SteakhouseResponded on December 14, 2024

   David, we're thrilled to hear that Beth provided you with excellent service during your visit. It's fantastic that her recommendations were spot-on and enhanced your dining experience. We appreciate your kind words about our food as well! Thank you for taking the time to share your positive feedback - we can't wait to have you back for more great meals and service.
   

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10. M

    MARJORIE

    VIP

    Richmond

    25 reviews

    5.0

    25 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had the fish special (Chilean sea bass) and the New York strip. Both were cooked perfectly and delicious
    

    Twin Owls SteakhouseResponded on December 7, 2024

    Marjorie, we're thrilled to hear that you enjoyed our Chilean sea bass and New York strip! It's fantastic to know that they were cooked perfectly to your liking. Thank you for sharing your wonderful dining experience with us. We can't wait to have you back for more delicious meals soon!
    

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